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How do I generate AI artwork on OKX marketplace?
This flexibility allows creators to have more control over their earnings, making it an attractive feature for both newcomers and established artists.Steps to generate AI artwork on OKX NFT Marketplace: Open your OKX app, go to Marketplace in your wallet and select Create Select Create to start generating your AI artwork page Select Generate AI artwork to start You can Describe your idea and Choose an art style based on your preferences and select Generate artwork You'll need to review your walletPublished on Nov 13, 2023Updated on Sep 12, 202523How do I avoid scams from off-site communication in P2P transactions?
Keep all evidence safe—this includes chats, payment receipts, fake emails, and the order ID. Reach out to us only through in-app support or p2p@okx.com (never trust other email addresses). Don't delete any chat messages—they're essential for us to review and investigate your case.What's the anti-phishing code and why it's important? The anti-phishing code is a unique identifier included in all official OKX emails.Published on Sep 11, 2025Updated on Sep 26, 202513How do I turn on the order sharing feature?
you'd like to share your order on and your order will be shared as text on the chat platforms on your mobile Share the order with your recipient once all the processes are done You can also trade with different order types on our platform, learn more here.Published on Jan 14, 2025Updated on Mar 31, 20268Why should I choose OKX affiliate program?
Instant messaging: you can chat with your invitees one-on-one or in a group chat on our platform anytime, anywhere. Partner with sub-affiliates: build and manage your own team, and work together with sub-affiliates to expand your reach. Real-time performance tracking: we also provide real-time tracking and reporting, so you can see how your referrals are performing.Published on Apr 19, 2024Updated on Sep 6, 202518What should I do during or after a scam?
When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Save conversation records: immediately download and save the chat logs with the (suspected) scammer as a TXT file. These records may become crucial parts of subsequent investigations and evidence. Relevant platforms may include WhatsApp, Telegram, Wechat, Line, Facebook, Instagram and etc.Published on Mar 11, 2024Updated on Mar 4, 2026728How do I raise a dispute when using P2P trading?
We highly recommend that you chat with your buyer or seller first before submitting a dispute. You can message your buyer or seller via the following steps: Go to Orders (on the app) / My Orders (on the web), select the relevant order Select the message icon to chat with your buyer or sellerWhat should I do if the buyer selected Confirm payment without making a payment? Remember, don't release your crypto until you've actually received the payment in your bank/wallet account.Published on Aug 22, 2023Updated on Mar 31, 20263,526OKX P2P dispute handling rules
Use of offensive language: If both parties use offensive language on the OKX P2P Platform, including but not limited to chat tools with users, customer support live chat, and order comment section, and multiple disputes are filed against a single user based on this, the user's account may be partially or entirely suspended from trading.Published on Aug 28, 2023Updated on Mar 11, 20261,109How do I create NFTs?
Try out the AI-generated artwork function in OKX App today and list your very first NFTs.Create NFTs on the web Open and connect your OKX wallet and find Marketplace > NFT Market Select Create NFT to get started Open NFT Market page to start creating NFT Select the blockchain network on which you wish your NFTs to exist, then fill in your descriptions for them Select Create NFTs once you've confirmed all the details, then confirm the signature and pay the required network fee to proceed.Published on Jun 8, 2023Updated on Mar 4, 20261,408How long does it take to complete my identity verification?
If you haven’t heard from us after 24 hours, check out Support Center or contact AI chatbot for assistance.Published on Sep 5, 2023Updated on Nov 17, 20257,023What should I do if I forget to fill in tag/memo?
You can have the deposit/withdrawal details ready and contact our customer support immediately by starting with our AI chatbot: you can find it in the OKX Support Center on the website or in the app. You can also contact our customer support through chatbot. Note: the deposit/withdrawal details include: cryptocurrency, amount, the correct tag, the incorrect tag you filled in and the hash value of the transaction.Published on Oct 15, 2024Updated on Mar 4, 2026109How do I share order parameters?
Choose your sharing method: you'll have the option to: Copy a shareable link: ideal for sending the details via chat, email, or social media. Download an image of the order details: useful for sharing in discussions, forums, or presentations. Share with your peers: once you’ve generated the order details, send the link or image to your trading group, mentor, or peers. This enables a clear and structured discussion of your trading approach.Published on May 7, 2025Updated on Sep 10, 20254Common scam tactics
Telegram: scammers will establish private chat groups on Telegram to recruit victims or disseminate false information. Facebook: fraudulent groups may create fake pages or accounts to conduct fraudulent promotions or connect with potential victims.Common fraudulent approaches used by scammers: Here are some of the common scammer approaches:1.Published on Sep 28, 2023Updated on Feb 6, 20262,629How do I join a video call with customer support?
Go to the Support center Select Join video call appointment under Self-service tools Select join video call appointment Enter the authentication code to join the video call Enter the authenticator code to join the video call Note: the email OTP will be sent to the verified contact email you used during your chat or ticket with customer service.Published on Aug 26, 2025Updated on Mar 31, 202649My phone isn't working, what should I do?
I tried everything but nothing helped If you have any questions, start with our AI chatbot: you can find it in our support center on the website or in the app. You can also contact our customer support through chatbot.Published on Aug 1, 2024Updated on Jan 27, 20267My mobile phone isn't working, what should I do?
I tried everything but nothing helped If you have any questions, start with our AI chatbot: you can find it in our support center on the website or in the app. You can also contact our customer support through chatbot.Published on Aug 22, 2023Updated on Jan 27, 2026463