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How do I use Merchant Coupon Code?
A Merchant Coupon Code is a special reward that lets you enjoy discounts or free items from selected partner merchants. Each code is unique and may be redeemed online or in-store, depending on the merchant’s terms. You can find your available codes in the My Rewards > Coupons section of your app. Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on May 19, 2025Updated on Mar 24, 202619What onboarding information is required for a privately owned company?
The partners (if your company is a partnership) * If your company is a partnership and one or more of the partners is a legal entity, then you will need to provide the UBO information of said entity. Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient.Published on Oct 13, 2023Updated on Feb 12, 2026277How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on Aug 2, 2023Updated on Feb 11, 2026135OKX House FAQ
Use this number on the delivery partners' website to check your delivery status.9. What shipping options are available for OKX House orders? We work with our delivery partners to provide the shipping service. Delivery times and fees depend on your location and the option selected at checkout.10. Can I change or cancel my OKX House order after it's been placed? Unfortunately, orders cannot be modified or canceled once placed.11. What's the return policy for OKX House orders?Published on Nov 29, 2024Updated on Mar 2, 202615How do I withdraw BRL with Pix transfer?
Add your withdrawal bank account manually Note: please use your checking account when adding your bank account information Any withdrawals made to manually-added accounts might be rejected if the account information fails to be verified by our banking partners or your own bank.Why can't I withdraw all of my funds? Some of your funds may be temporarily unavailable due to holds placed on your account.Published on Nov 27, 2023Updated on Dec 3, 2025189Why should I choose OKX affiliate program?
Partner with sub-affiliates: build and manage your own team, and work together with sub-affiliates to expand your reach. Real-time performance tracking: we also provide real-time tracking and reporting, so you can see how your referrals are performing.Published on Apr 19, 2024Updated on Sep 6, 202518What onboarding information is required for the non-profit organization (NPO)?
Corporate officers: Persons with significant responsibility to control, manage or direct the NPO including executive officers or senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions. Directors: Persons elected or appointed to serve on the board of directors of the NPO.Published on Oct 13, 2023Updated on Feb 12, 202671What onboarding information is required for a family office?
Corporate officers: Persons with significant responsibility to control, manage, or direct the family office including executive officers or senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions. Directors: Persons elected or appointed to serve on the board of directors of the Family Office.Published on Oct 13, 2023Updated on Feb 12, 202668What onboarding information is required for a Publicly Traded Company?
Corporate officers: Persons with significant responsibility to control, manage, or direct the publicly traded company including executive officers or senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions. Directors: Persons elected or appointed to serve on the board of directors of the publicly traded company.Published on Oct 13, 2023Updated on Feb 12, 202676What onboarding information is required for a Trust?
. * If your company is a partnership and one or more of the partners is a legal entity, then you will need to provide the UBO information of said entity. Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a Trust need to consider for the onboarding process?Published on Oct 13, 2023Updated on Feb 12, 2026113What onboarding information is required for a privately owned financial institution?
Corporate officers: Persons with significant responsibility to control, manage, or direct the privately owned financial institution including executive officers, senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions. Directors: Persons elected or appointed to serve on the board of directors of the privately owned financial institution.Published on Oct 13, 2023Updated on Feb 9, 20261What onboarding information is required for a privately owned financial institution?
Corporate officers: Persons with significant responsibility to control, manage, or direct the privately owned financial institution including executive officers, senior managers (for example, CEO, CFO, COO, Managing Member, General Partner, President, Vice President, or Treasurer), or any other persons who regularly perform similar functions. Directors: Persons elected or appointed to serve on the board of directors of the privately owned financial institution.Published on Oct 13, 2023Updated on Sep 27, 2025138Unified USD Orderbook FAQ
Conversion Delays: If your withdrawal involves stablecoin redemption or fiat conversion, processing may depend on stablecoin partners and their processing conditions and timelines. We’re committed to processing your withdrawal as quickly as possible and appreciate your patience. For any concerns, please reach out to our support team.Published on Jul 4, 2025Updated on Mar 4, 20264Unified USD Orderbook FAQ
Conversion Delays: If your withdrawal involves stablecoin redemption or fiat conversion, processing may depend on stablecoin partners and their processing conditions and timelines. We’re committed to processing your withdrawal as quickly as possible and appreciate your patience. For any concerns, please reach out to our support team.Published on Jul 4, 2025Updated on Jan 2, 2026Unified USD Orderbook FAQ
Conversion Delays: If your withdrawal involves stablecoin redemption or fiat conversion, processing may depend on stablecoin partners and their processing conditions and timelines. We’re committed to processing your withdrawal as quickly as possible and appreciate your patience. For any concerns, please reach out to our support team.Published on Jul 4, 2025Updated on Dec 3, 2025