All
FAQ
Announcements
Product documents
What types of partnerships does OKX have?
Project owners and creators can apply to have their NFT project considered for collaborations on Drops.You can submit your application as below: Go to https://web3.okx.com/drops Once you're on the page, select: Web: select Be an Issuer Select Be an issuer to submit your application App: go to FAQ and find How to be an issuer?Published on Jun 18, 2024Updated on Feb 9, 2026FAQ127OKX now offers its services in Singapore through my.okx.com
As part of our commitment to deliver a secure, compliant and customer-focused experience, OKX will be offering its services in Singapore via the subdomain my.okx.com. This new subdomain will provide the same range of products and services previously offered on www.okx.com in Singapore. At OKX, we remain committed to enhancing our value proposition to deliver an exceptional and localized...Published on Nov 12, 2024Updated on Feb 9, 2026AnnouncementsWhy do I have to trade on OKX Liquid Marketplace?
Nitro Spreads: Easily make a spread trade with one-click via Nitro Spreads, as all orders are guaranteed to fill in matching quantities for each leg or none at all, thus having zero leg risk and minimized price slippage. It also supports various strategies including funding rate farming, spot futures carry trade, and calendar rolls. For more details, visit here.Published on Mar 13, 2024Updated on Oct 30, 2025FAQ16OKX now offers its services in the European Economic Area through my.okx.com
The new subdomain will continue to provide the same extensive range of products and services that EEA customers have come to trust and rely on, remaining consistent with those previously offered on www.okx.com. At OKX we're committed to delivering a localized experience for our customers and the launch of my.okx.com will allow us to keep enhancing our value proposition locally. We're looking forward to serving you better and continuing to be a part of your digital asset journey!Published on Jul 30, 2024Updated on Nov 17, 2025AnnouncementsWhy hasn’t my deposit arrived yet?
If you don’t see the transaction pending on the blockchain, this means your transaction hasn't gone through. Double check to see that you've indeed signed and sent your transaction.Wrong address or blockchain network When sending your crypto out, make sure that you’ve chosen the proper network and that you double check your receiving address. If you’ve sent your crypto to the wrong receiving address or blockchain network, please reach out and file a support ticket.Published on Mar 27, 2024Updated on Sep 12, 2025FAQ309What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
It can also be used if you have a high degree of confidence in the ultimate direction of a particular asset, and want the flexibility to gain better entry positions based on technical indicators, or customize the price step or volume multipliers on safety orders. By doubling your position size after each losing trade, you may recover your losses if the market eventually moves in your favor.How can Futures DCA bot help me?Published on Apr 3, 2024Updated on Jan 28, 2026FAQ81What's OKX Security Assistant?
Selecting “Minimize / mute / ignore”from the options doesn’t mean the risk is gone. Below are the best practices when it comes to handling risky situations: What the OKX Security Assistant displays when there's a riskSingle-item uninstall vs. one-click uninstall Single-item uninstall: suitable when there are only a few risk items and you want to confirm their sources one by one.Published on Jan 15, 2026Updated on Feb 13, 2026FAQ13Introduction to settlement mechanism
Close PnL: = Position Size x (Close Price - Entry Price) = 0.15 x (162,000 - 156,666) = 800 USDT Realized PnL: = Settlement PnL + Close PnL = 5,500 + 800 = 6300 USDT Trading History After a position has gone through settlement, a settlement bill will be generated. You can check the settlement bill in the Trading history tab on the Order center page. The relevant record will be under the Settlement type.Published on Mar 8, 2025Updated on Mar 18, 2026Product documentationCommon scam tactics
Be extra cautious when approached through social media platforms like Facebook or Telegram.What should I do if I have fallen for a scam? For more details on what to do during or after a scam, check out this article.Published on Sep 28, 2023Updated on Feb 6, 2026FAQ2,627Trading Signal Bot FAQs
Check your signalToken If you find a successfully recorded line item in Events History, you'll need to analyze details of recorded events to understand more insights into what might have gone wrong. Use this information to make necessary adjustments to your alert message. Should you need guidance on formatting your alert messages, you can find detailed specifications in the Alert Msg Specs document.Published on Oct 9, 2023Updated on Mar 31, 2026FAQ136EEA - Simple Earn FAQ
Please verify whether your assets have been matched.Published on Dec 9, 2025Updated on Dec 10, 2025FAQAddress type upgrade FAQ
You have the option to change the verification status and the name associated with the address through the Address Edit option. Edit your address name after selecting the horizontal ellipsis icon on your preferred address card on the listWhat if I have different names saved for the same address after the address type upgrade? In cases where the same address has been saved under different names, the upgraded entry will use the name of the most recently created or updated address.Published on Aug 26, 2025Updated on Dec 30, 2025FAQ858Simple Earn Flexible bonus policy update
User C The users lent out funds through Simple Earn Flexible, and enjoyed the bonus APR for an 180-day bonus period before. 2000 USDT 2000 USDT is at a market APR when lent out, because the user has previously enjoyed the bonus period already. At OKX, we remain committed to providing you with high-quality products and exceptional experiences. Thank you for being a valued member of our community. If you have any questions, please contact OKX Support Center. OKX team Oct 07, 2024Published on Oct 7, 2024Updated on Nov 17, 2025AnnouncementsHow do I track my assets when trading in Spot and Futures mode?
All you have to do is select the arrow next to Positions & Assets. The type of list display can be selected according to the requirementsHow do I hide assets with low balance? The filtering options have also been optimized for a more efficient user experience. Select the filter button Turn on the option to hide assets with balances of 0 - 1 USD Check on the filters that you'd like to set on your tradingFAQWhy does the number of Positions option become very large?Published on Oct 23, 2024Updated on Feb 12, 2026FAQ19How can you grab exclusive opportunities with OKX Launchpad?
Among the various platforms facilitating NFT transactions, OKX's NFT Marketplace stands out as a hub for not just art and collectibles, but also as a gateway to unique opportunities in event ticket sales, primary subscriptions, and whitelist drops through its Launchpad feature.Event ticket sales One of the standout features of the OKX NFT Marketplace is its ability to provide access to exclusive event tickets through NFTs.Published on Nov 10, 2023Updated on Sep 12, 2025FAQ58