FAQ
Account management and security
- How do I register an account on OKX?Published on May 23, 2024Updated on Apr 15, 202627,456
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Apr 25, 20266,216
- How do I reset my Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Oct 15, 202527
- How do I change my authenticator app?Published on Sep 11, 2023Updated on Apr 24, 20264,333
- How do I change my phone number?Published on Sep 7, 2023Updated on Apr 24, 202614,516
- How do I change my phone number?Published on Sep 7, 2023Updated on Apr 22, 20263
- How do I change my email?Published on Sep 6, 2023Updated on Feb 9, 20264,101
- How do I update my email?Published on Sep 6, 2023Updated on Oct 15, 20251
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Apr 24, 202613,820
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Apr 16, 202616,174
- What is sub-account?Published on Aug 22, 2023Updated on Mar 4, 20261,840
- How do I close my account? (web)Published on Aug 22, 2023Updated on Apr 24, 2026459
- How do I close my account? (app)Published on Aug 22, 2023Updated on Apr 24, 2026893
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Mar 24, 2026400
- How do I freeze my account? (App)Published on Aug 22, 2023Updated on Mar 25, 2026367
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