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How do I fix errors when submitting my institutional verification?
Complete these fields manually, avoiding any auto-fill features. Missing information may cause your application to be declined or remain marked as In progress. Double-check that all required fields are accurately completed. If you're unable to proceed as you're waiting for your team to prepare certain documents, you can continue working on other parts of the application. Use the progress bar on the side to navigate and fill out any remaining sections.Published on 10 Oct 2024Updated on 8 Oct 202560How do I avoid liquidation with trading tools and features?
Utilize auto-deleveraging (ADL): our ADL system automatically reduces your leverage to help prevent liquidation. Risk management tools: use our built-in risk management tools, such as portfolio margin and position builder, to better manage your positions.What happens if you get liquidated? If liquidation occurs, we'll close your positions at the current market price to cover your losses. Any remaining funds after covering the loss will be returned to your account.Published on 2 Aug 2024Updated on 17 Nov 202515How do I unlock my deposit when the Travel Rule additional verification is required?
Select or input the third-party channel name in the Exchange platform field Select I'm the sender checkbox and your legal name will auto-display in the First name and Last name field, then select Submit Fill in all the necessary sender's information Under certain circumstances, you're required to select your country or region of residence in the Country/region field Once your additional verification is successful, your deposit will be unlocked Once your deposit is unlocked, you can convert it intoPublished on 29 Apr 2024Updated on 18 Feb 2026190How can you protect yourself from a phishing attack?
After entering the legitimate website address in the browser, the user will be auto-redirected to the phishing website address. If the user isn't aware of this, the attack is successful.Published on 17 Aug 2023Updated on 3 Mar 20263,661Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
In our case; we put the tool and data file in the "Downloads" folder, named "proof-of-reserves", shown below: Open the zk-STARKValidator, it'll auto-run the sum proof data you saved in the folder Check the result If the verification passes, the result Total sum and non-negative constraint validation passed will be shown: 8. If the verification fails, the result Total sum and non-negative constraint validation failed will be shown:Published on 10 May 2023Updated on 8 Sept 2025178What is Proof of Reserves (PoR) user snapshot data?
position mode: isolated - auto transfers Buy 10 ETH at 1,406.93 and use ETH as margin, 10x leverage.Published on 20 Jan 2023Updated on 4 Mar 2026486What's OKX Security Assistant?
It’s still recommended to verify: Process path Source Whether there’s abnormal auto-start behaviorHow do I handle risks? Please prioritize “clean / uninstall” actions. Selecting “Minimize / mute / ignore”from the options doesn’t mean the risk is gone.Published on 15 Jan 2026Updated on 13 Feb 20265OKX P2P user transaction rules
., phone number, social networks, messengers, etc.) while trading or in auto-replies. You should not include "OKX", names of local banks and payment systems, personal information or any other sensitive words in their nicknames.Published on 5 Sept 2023Updated on 28 Aug 20251,008
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