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Why is my accessible balance lower than my funds unavailable for withdrawal?
He receives 20 ETH at 17:10 UTC. USD value (Crypto asset) Accessible balance 60,000 (~20 ETH) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 4: the price of ETH drops to 1,000 USDC at 17:12 UTC. The new value of 20 ETH is reflected in their accessible balance. However, the snapshot of the value of the initial 1 BTC deposit remains under his funds under the unavailable for withdrawal portion.Published on 13 May 2024Updated on 3 Apr 2026352Options trading FAQ
Single order rate limit is 60 requests per 2 seconds. Batch order rate limit is 300 requests per 2 seconds. Colocation users have 4 times the standard limits. For market makers, please contact your account manager or institutional@okx.com to raise any rate limit.How do I access trade history for options (Public)? Orderbook trade history is available via websocket. Please note this only includes orderbook option trades. RFQ trades history is also available via websocket.Published on 19 Nov 2024Updated on 9 Feb 20264How can you protect yourself from a phishing attack?
If the user does not pay attention to distinguishing it, he/she will click the link to enter the phishing website or download the Trojan horse program. Once the Trojan horse program runs, it can monitor the sensitive information entered by the user and get it.Published on 17 Aug 2023Updated on 17 Apr 20263,704OKX Trading Rebate Card - Terms and Conditions
OKX will closely track the behaviour of users to avoid any form of cheating or abnormal behaviour, including but not limited to: registering multiple accounts, using other people's accounts, using other people's information to register accounts, false KYC information, maliciously increasing trading data, engaging in laundering trades or wash trades, violating the terms and conditions of this activity, violating local regulatory rules for transaction and any other activities related to illegal, fraudulentPublished on 9 Oct 2023Updated on 8 Jan 2026352I haven't received the verification code
Use voice verification: Wait 60 seconds, then select Voice Verification to receive a call instead of an SMS. Cooling period after failure: If you see “SMS sending failed,” wait about 2 hours before trying again. Number portability issues: If you recently switched carriers while keeping the same phone number, delivery issues may occur. Please inform customer support for further assistance.Published on 16 Aug 2023Updated on 22 Apr 202632,852How to transfer crypto from Coinbase to OKX?
Proof of reserves: OKX maintains a 1:1 reserve of all account assets on our platform and periodically performs global proof of reserves reports aimed at generating greater transparency in the assets held on our exchange. 300+ coins available: With more than 300 cryptocurrencies, of which 60 are euro-based trading pairs, the opportunities are endless. For beginners and pro's: The OKX app offers a very simple buy and sell interface for beginners.Published on 19 June 2025Updated on 26 June 20256OKX Australia - New User Bonus Program
During the campaign period, OKX will monitor the behaviour of traders to avoid any form of cheating or abnormal behaviour, including but not limited to: registering multiple accounts, using other people's accounts, using other people's information to register accounts, false KYC information, maliciously increasing trading data, engaging in laundering trades or wash trades, violating the terms and conditions of the campaign, violating local regulatory rules for transaction and any other campaignsPublished on 10 June 2024Updated on 17 Nov 202568OKX P2P verified merchant service agreement
If a Verified Merchant needs to cancel the verification status, he/she must submit an application online on the Site. If there are no ongoing disputes in the Verified Merchantr's account or other behaviours that may affect transaction security or integrity, we will review and approve within 5 working days. A refund of the deposit shall be made by OKX after the verification status has been terminated.7.Published on 15 Sept 2023Updated on 28 Jan 2026726OneFootball Credits Trade and Earn
During the campaign period, OKX will closely track the behaviour of traders to avoid any form of cheating or abnormal behaviour, including but not limited to: registering multiple accounts, using other people's accounts, using other people's information to register accounts, false KYC information, maliciously increasing trading data, engaging in laundering trades or wash trades, violating the terms and conditions of the campaign, violating local regulatory rules for transaction and any other activitiesPublished on 9 Apr 2026Updated on 9 Apr 20269OKX Learn to Earn: BTC halving 2024 event rules
During the campaign period, OKX will closely track the behaviour of traders to avoid any form of cheating or abnormal behaviour, including but not limited to: registering multiple accounts, using other people's accounts, using other people's information to register accounts, false KYC information, maliciously increasing trading data, engaging in laundering trades or wash trades, violating the terms and conditions of the campaign, violating local regulatory rules for transaction and any other campaignsPublished on 26 Mar 2024Updated on 28 Aug 20256,677Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
We implement the extension_factor default as 16 and the sampling inspection default time as 16, so the security level will be 80 bits. Polynomial commitment: we calculate the hash value of the computation trace and corresponding user balance, user ID, and the value of the corresponding constraint polynomial for each row, and generate a Merkle tree. The Merkle root is the commitment value of the polynomial. Generating sampling proof: using the Merkle root as a random source, we sample the data.Published on 10 May 2023Updated on 8 Sept 2025179How do I protect my account from Trojan horse takeovers?
Cracked Software and Illegal Downloads Free and unauthorized software activators, game cheats, or pirated media often contain embedded Trojans. These are widely circulated on file-sharing platforms and pose significant security risks to your device. Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download.Published on 30 May 2025Updated on 5 Feb 202612Common scam tactics
As a new user, the victim expressed confusion about how the gift was sent directly to the scammer's wallet, as he had no intention of transferring any funds. Fake bonus events The user reported being scammed via a fraudulent interaction on Facebook. The scammer promised a reward in exchange for entering a gift code. Trusting the offer, the user entered the code, only to discover their account balance of 208U was drained.Published on 28 Sept 2023Updated on 6 Feb 20262,652How can I do derivatives trading with the Jupyter Notebook?
This example shows the revision of a new size. result = tradeAPI.amend_order( instId = "BTC-USDT-SWAP", ordId = "505073046126960640", newSz = "80" ) print(result)10. How can I get the list of open orders for derivatives trading with the Jupyter Notebook using Get order List? result = tradeAPI.get_order_list() print(result)11. How can I get order history for derivatives trading with the Jupyter Notebook via Get order history (last 7 days) and Get order history (last 3 months)?Published on 28 Sept 2023Updated on 12 Feb 2026197What is the New User Full Rebate Program?
During the Campaign Period, OKX will closely track the behaviour of traders to avoid any form of cheating or abnormal behaviour, including but not limited to: registering multiple accounts, using other people's accounts, using other people's information to register accounts, false KYC information, maliciously increasing trading data, engaging in laundering trades or wash trades, violating the terms and conditions of the campaign, violating local regulatory rules for transaction and any other activitiesPublished on 16 Mar 2026Updated on 22 Apr 20261
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