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What should I do during or after a scam?
Find out how you can avoid modern cryptocurrency scams and how to report them so you can protect yourself and others from falling victim.Published on 11 Mar 2024Updated on 4 Mar 2026722How do I set up a liquidation alert?
A liquidation alert occurs when your account's equity falls below the required margin level set by the trading platform. This requires you to deposit additional funds to maintain your open positions or risk liquidation.Why should I set up a liquidation alert? Setting up a liquidation alert helps you manage your risk by notifying you when your margin level drops to or below 300%.Published on 2 Aug 2024Updated on 17 Nov 202525How do I secure my account after detecting unusual activity?
However, for security reasons, fund withdrawals will be disabled for 24 hours after making any changes.API To view or delete your APIs: Select the Menu icon on the app > Pull down to access the Toolbar > Select API > Delete any APIs not created by the account owner.Trusted device Visit your Security Center and review Device Management.If you see any unrecognized devices, we recommend removing them immediately to secure your account.Payment method It’s important to keep your payment methods accuratePublished on 21 Mar 2025Updated on 12 Feb 202630How do I set up indicators on the chart?
After defining the parameters, save your indicator by selecting Confirm to store your indicator Note: To modify an existing indicator, select the Settings (Gear) option at the top left of the chart. Select Settings to modify an existing indicator To remove an indicator, select the Remove (Cross) option next to settings. To hide the indicator, select the Hide (Eye) option next to the settings.What are the additional tips? You can apply multiple indicators simultaneously.Published on 30 Nov 2024Updated on 10 Sept 202514How do I adjust the color theme of the trading interface?
It not only enhances visual comfort by reducing eye strain but also improves the clarity of critical data, enabling you to focus better and make informed decisions. Recognizing the importance of personalization, our platform provides you with the flexibility to tailor the color scheme according to your preferences or surroundings. You can seamlessly switch between light and dark modes, ensuring optimal visibility and comfort regardless of the time of day or your working conditions.Published on 27 Nov 2024Updated on 10 Sept 202522Trading bot FAQ
Dollar-cost averaging (DCA) bot: buys more crypto if the price falls, doubling down on each order and aiming to sell at a profit when the price rises. TWAP bot: splits a large order into smaller trades executed at regular intervals to help reduce market impact and achieve an average price over time. Iceberg bot: displays only a small portion of a large order at a time, helping to reduce market impact and manage trading visibility.Published on 12 Feb 2025Updated on 11 Dec 2025Why is my deposit/withdrawal suspended?
We'll be keeping a close eye on the upgrade/maintenance process. Upon completion, we'll resume our service immediately. Please stay tuned to our announcements for the most up-to-date status reports. If OKX states "Deposit and Withdrawal will resume immediately after system upgrade" in the latest announcement, there will not be further announcements.Published on 31 Aug 2023Updated on 26 Jan 2026977OKX P2P user transaction rules
Note: The system will reset the restriction after 00:00 2) If a user commits the same behavior 5 times in a row as a maker-buyer, this user's active ads will be automatically shut down, and the system will prohibit the user from posting buy ads for the rest of the day. Note: The system will reset the restriction after 00:00 3) If a Merchant commits the same behavior 8 times in a row as a maker-buyer, this Merchant's active ads will be automatically shut down. 3.Published on 5 Sept 2023Updated on 28 Aug 20251,015How do I access cryptocurrency derivative products in Australia?
The Corporations Act 2001 (Cth) sets out rights for retail clients to be given certain information about financial products and services, including disclosures including risks and costs, and access to dispute resolution schemes.Published on 20 Mar 2024Updated on 17 Nov 202520What's the Spot Grid bot and how do I use it?
Other optional parameters: Trailing up/down: this option allows the bot to automatically adjust the grid as the price moves, improving flexibility and maximizing capital utilization by adapting to market fluctuations. Take profit (TP) price: an optional price target. If the price reaches this level, the bot will stop trading and sell all base assets at the market price. Stop loss (SL) price: another optional setting aiming to limit losses.Published on 12 Feb 2025Updated on 17 Nov 202511What's the Spot DCA (Martingale) bot and how do I use it?
The DCA (Martingale) bot is a trading bot that allows you to purchase crypto at multiple price levels if the price of the asset falls and aims to sell it for a profit if your target is reached. This bot aims to help you achieve a better average buying price by automatically placing additional buy orders if the price falls. If your profit target is reached, the bot automatically sells your crypto holdings. As with all bots, there's no guarantee that this aim will be achieved.Published on 12 Feb 2025Updated on 17 Nov 20252How to fix passkey error 50162 on Android devices
Select Uninstall updates After the updates are removed, scroll down and select App details to open the Google Play Store page. Scroll down to find 'App details' Select Update and wait for the update to complete. Update the app Restart your device (this step is important). Return to OKX and try passkey verification again.Published on 8 Dec 2025Updated on 26 Dec 20251,114How do I adjust leverage levels?
What happens if my margin falls below the maintenance level? If your margin falls below the maintenance level, we may issue a margin call, requiring you to deposit additional funds. If you fail to meet the margin call, your position may be liquidated to prevent further losses.5. Can I use cross margin and isolated margin on OKX?Published on 2 Aug 2024Updated on 21 Mar 202657What's a limit order?
Once the market price falls to 52,900 USDT or below, the order will be executed automatically.What's a market order? A market order allows you to buy or sell immediately at the best available price in the current market, enabling fast execution. Example: Assume the latest BTC market price is 53,000 USDT. If you want to buy BTC immediately, you can place a market order and enter the total order amount, such as 40 USDT. After placing the order, it will be executed instantly.Published on 22 Aug 2023Updated on 27 Jan 2026174How do I track my assets when trading in Spot and Futures mode?
After the merger, the total of both positions and assets will be calculated, which may result in a larger figure than before.Why are my assets more than before on the trading page? The new version will also show all of the user's assets, including less than 8-bit assets, while the old version will not.How to only display one of the holds or assets? After selecting the preferred type through the drop-down, the result of the matching condition can be displayed.Published on 23 Oct 2024Updated on 12 Feb 202619