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Trading bot FAQ
You can also configure stop-loss limits and profit targets which will automatically stop the bot once those orders are executed. Unpredictable circumstances: the bot may stop operating due to unforeseen circumstances that trigger our Risk Management Stop (RMS) protocols, such as the delisting or suspension of underlying cryptocurrency. Manual stop: you can manually stop the bot at any time by selecting the Stop option on the platform.Published on 12 Feb 2025Updated on 11 Dec 2025What's the Spot DCA (Martingale) bot and how do I use it?
Stop loss (SL): another optional setting to limit losses. If the price drops to this level, the bot will stop trading and sell all base assets at the market price.How do I manage my Spot DCA (Martingale) bots? From the trading bot dashboard, you can monitor and manage your Spot DCA (Martingale) bots: Stop your bot: when you stop the bot, all pending orders are cancelled. You can choose to either sell any available crypto at the market price or keep it.Published on 12 Feb 2025Updated on 17 Nov 20252What's the Spot Grid bot and how do I use it?
If the price reaches this level, the bot will stop trading and sell all base assets at the market price. Stop loss (SL) price: another optional setting aiming to limit losses. If the price drops to this level, the bot will stop trading and sell all base assets at the market price.How do I manage my Spot Grid bots?Published on 12 Feb 2025Updated on 17 Nov 202511OKX API FAQ
You can directly use the interface to obtain the basic information of trading products here.How to set stop loss and take profit? If the order is attached to take profit stop loss, you can refer to the order interface here.: attachAlgoOrds array parameters. However, if it's a separate order stop loss, you can refer to the strategy commission interface here.Why is an error reported when setting the trigger price for take profit and stop loss: 51046, 51047, 51048, 51049?Published on 20 Sept 2024Updated on 23 Mar 2026133X Layer upgrade and OKT/OKB asset handling FAQ
For details, please refer to the official announcement: Announcement on the PP Upgrade of X Layer and Optimisation of the OKB Gas-Token Economic ModelImplementation schedule August 13, 2025, 2:10 PM (UTC+8) OKT will stop trading on the OKX exchange. OKTChain will continue producing blocks and processing on-chain transactions. August 13, 2025, 3:00 PM (UTC+8) OKX will stop supporting OKB withdrawals to Ethereum (ETH L1).Published on 13 Aug 2025Updated on 29 Jan 202627How do I avoid liquidation with trading tools and features?
Always monitor your margin level Use stop-loss orders: a stop-loss order automatically closes your position when the market price reaches a predetermined level, limiting potential losses. Adjust leverage levels: modify your leverage as you prefer. As using high leverage increases the risk of liquidation, consider using lower leverage to reduce potential losses. Set up liquidation alerts: set up liquidation alerts to notify you when your margin ratio approaches the maintenance level.Published on 2 Aug 2024Updated on 17 Nov 202516How do I adjust leverage levels?
Always use leverage responsibly and consider using risk management tools like stop-loss orders.3. How's margin calculated for leveraged trades? Margin requirements vary based on the leverage level and the asset's volatility. The initial margin is the amount you must deposit to open a leveraged position, and the maintenance margin is the minimum amount needed to keep the position open.4. What happens if my margin falls below the maintenance level?Published on 2 Aug 2024Updated on 2 Apr 202660What's OKX Security Assistant?
If you notice anomalies, stop the transaction immediately and check device security. Trojans and clipboard tampering are common and persistent risk types. If necessary, consider reinstalling the operating system or performing a factory reset, and seek help from security professionals. If you’re unsure whether a risk item can be safely deleted, prioritize: “Stop loss first (switch to a trusted device) + investigate later (full scan, read descriptions, provide feedback).”Published on 15 Jan 2026Updated on 13 Feb 202612How do I find my user ID (UID)?
redirected to the User Center on the app Proceed to tap on the menu option Select the Profile and settings option at the top Load the info of your profile by selecting the Profile and settings option You'll see your UID info displayed within the Profile section on the User Center page, and the Copy option to copy it Your UID info is located within the Profile sectionOn the web Log in to your account and hover at the profile option on the dropdown menu The dropdown will stay open once your mouse stopsPublished on 20 Mar 2025Updated on 3 Dec 2025196How do I trade perpetual futures on OKX?
(Optional) Set up the order with TP/SL: before you select Buy (Long) or Sell (Short), you can also select either Take profit or Stop loss. You’ll find more information about these helpful risk management tools here. When using these options, you can enter conditions for taking profit and stopping loss. Once you’ve entered your desired parameters, select Buy (Long) or Sell (Short).Published on 25 Mar 2024Updated on 2 Apr 2026129What can I do if my device is running in an unsafe environment?
If you receive a security prompt on the OKX app, it's best to stop your current operations on the app immediately and check your device's operating environment to prevent safety risks. Depending on the scenario, please try the following: If your phone is rooted, you may: restore the phone to an unrooted state, or download and log in to the OKX app on an unrooted device If you're using public wifi with security risks, switch to a private, safe network instead.Published on 19 Jan 2023Updated on 12 Feb 2026298Why is my OKX app not working?
There are several reasons why the app may stop working or crash. Common causes include: Outdated app version Device or operating system incompatibility Too many apps running on your device Network connectivity issues Corrupted app cache or data Temporary server outages Keeping both your device and the app updated can help prevent many of these issues.Why does my OKX app keep crashing? The app may crash if there are compatibility or device performance issues.Published on 16 Mar 2026Updated on 31 Mar 20262What's KYC: What to expect and why it matters?
Ongoing monitoring We monitor your account activity in real time using advanced systems If we detect unusual transactions or behavior, we may contact you for clarification This helps stop fraud before it affects you5. KYC refresh You may be asked to reconfirm or update your details—especially when your ID expires, or laws in your region change6.Published on 24 June 2025Updated on 15 Jan 202655Passkey FAQ
Why did my passkey stop working after reinstalling the Android app? On Android, uninstalling and reinstalling the app clears local security data, including your passkeys. As a result, previously bound passkeys become invalid, and you'll need to bind your passkey again after reinstalling. To prevent this in the future, update the app directly through the Google Play Store instead of uninstalling it. Updating the app keeps your existing passkey active.Published on 19 Mar 2025Updated on 4 Mar 2026117How do I create passkeys? (app)
If you change phones or switch your Apple ID, your existing passkey may stop working and require a reset. Some reset features for iOS users may require iOS 18 or later.Reset passkey If you only have 1 passkey linked to your account, you'll only see the Reset option. This is because your account must always have at least 1 passkey. When you reset it, you'll replace your current passkey with a new one during the process.Published on 16 Aug 2023Updated on 31 Mar 202612,894