Then, we create a Zero Knowledge Proof (ZKP) to show two things: Sum Proof: the equity and debt values in the Merkle tree add up correctly Non-negative Proof: each user's total equity is greater than their total debt When we try to verify the Merkle tree for a large number of accounts, it becomes too much to handle in one go. To overcome this challenge, we break the accounts into smaller groups called batches.

*Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.

You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.

When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.

When you first log in using a new device, you need to authorize it. It's an additional security measure that helps to protect your account from unauthorized access. If you log in on the web, you can use phone verification, email verification, or device verification. On the app, you can use all of these methods if you haven't verified your identity yet.

Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.

As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is...

Depending on your selected new country or region, you may follow one of two tailored transition processes designed to ensure a seamless experience. To guide you through each step, we've prepared detailed reference guides. If you need to close positions or manage unsupported assets, your transition journey will be customized to help you navigate these changes smoothly and efficiently.How do I change my country of residence?

Once you select Filter after selecting it, you can select which Positions type to display in the list. Update your display on the Positions & assets type visibility according to your preference Note: The total number of positions across all types, along with the number of results matching the filter criteria, can be displayed simultaneously. Your settings will be retained even when you reopen the app.

You can find out more about the Travel Rule in the Travel Rule FAQ. You can unlock your deposit with the following guide:1. Start the deposit unlocking process Go to the Asset page, find your locked deposit, and select Submit Select submit to start additional verification2.

You need to fill out both the deposit address and tag/memo before submitting a request. If this is not done, the funds may not be credited to the correct address. Note: deposit tag/memo are typically 7–8 digits long. Please refer to the tag/memo number displayed on the deposit page and enter it exactly as shown. For example, you can find both the deposit address and tag/memo on the deposit page in the screenshot below: Deposit page with both deposit address and tagHow do I fill in the tag/memo?

You can only consult the customer support of the receiving platform or wallet to find out when the funds will arrive.

When you initiate a withdrawal on our platform and it doesn't arrive, it may be due to various reasons, such as the withdrawal being in progress, the withdrawal being canceled, or the funds being sent to the wrong address. The specific situations are as follows: Awaiting Withdrawal When you request a withdrawal on the platform, it goes through four stages: Withdrawal Request > Pending > Processing > Transferred Out.

Liquidation occurs when the value of your assets falls below the maintenance margin requirement. This results in your position being forcibly closed to cover the loss. On our platform, it helps prevent traders from owing more than their initial investment.What are the tools and features to help you? Maintain a healthy margin level: a key risk metric in tracking healthy measures, you can spot the margin level as on the image below.

You will see three reminders throughout the order process: When placing the order; When the order is created and awaiting payment; and When waiting for the seller to confirm the transaction. If you decide not to proceed with the order, you may go back and rematch again. However, once you place the order, but you decide to cancel it, may trigger a “frequent canceller” penalties based on your trading behavior.