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OKX to list PROMPT (Wayfinder) for spot trading
OKX is pleased to announce the listing of PROMPT (Wayfinder) on our spot trading markets. Please take note of the following details:Listing timeline PROMPT deposits will open at 2:00 am UTC on Apr 9, 2025. PROMPT call auction will take place from 12:00 pm to 1:00 pm UTC on Apr 10, 2025. PROMPT/USDT spot trading will open at 1:00 pm UTC on Apr 10, 2025. PROMPT withdrawals will open at 10:00 am UTC on Apr 11, 2025.Published on 9 Apr 2025Updated on 9 Feb 2026AnnouncementsOKX Wallet launches Gas Station
For web-based extension users: At the Swap page or during a transaction, you'll see a prompt when you don't have a sufficient balance of native tokens for the gas fee. Tap the "Fill up" button to open Gas Station. 1. The Gas Station feature currently is available only on OKX Wallet extension. Please download the extension or connect to OKX Wallet first. 2. Tap the "Fill up" button on the prompt page to open the Gas Station.Published on 5 Jan 2023Updated on 17 Nov 2025AnnouncementsWhat can I do if my device is running in an unsafe environment?
For this reason, when the OKX app detects that your device is rooted, you will receive a security prompt to help prevent the loss of assets.What should you do? If you receive a security prompt on the OKX app, it's best to stop your current operations on the app immediately and check your device's operating environment to prevent safety risks.Published on 19 Jan 2023Updated on 12 Feb 2026FAQ298OKX Wallet now provides cross-chain gas swap
Then, tap the "Fill up" button and you'll be prompted to enter the password. After confirming your password, just wait for the transaction to be completed. 4. Once it's complete, you can go back to the wallet homepage or history page, where you'll see the native tokens you received. Now you can start your journey of token transfer/swap, on-chain investments, and NFT trading.Published on 9 Mar 2023Updated on 17 Nov 2025AnnouncementsHow do I select the correct network for my crypto withdrawals and deposits?
Paste in the address you just copied from OKX under Withdraw, follow the prompts to fill in the relevant information, and confirm to complete a deposit.Published on 22 Aug 2023Updated on 4 Apr 2026FAQ21,371How do I reset Two-factor authentication (2FA)?
Section, select reset Select Reset to proceed You'll be prompted to download the OKX app If you don't remember password, can't login: Please follow here to reset both your password and two-factor authentication Note: If you have self-frozen your account, you won't be able to reset the authentication methods. If you're unable to sign in, please contact OKX assistance on the login page. If you're unable to pass facial recognition, please refer to: What should I do if facial recognition fails?Published on 15 Sept 2023Updated on 28 Mar 2026FAQ6,170OKX Web3 Wallet has upgraded the alert logic of risky approvals
The pop-up prompt is as follows: Please pay attention to regularly managing approvals, which can effectively enhance wallet security. OKX Web3 Wallet will continue to provide you with excellent products and services! OKX Team Sep 27, 2024Published on 27 Sept 2024Updated on 17 Nov 2025AnnouncementsOKX to support new USDⓈ spot trading pairs
To support the growth of the USDⓈ ecosystem and meet our users’ diverse trading needs, OKX is introducing the following USDⓈ trading pairs in our spot trading at 10:00 am UTC on September 3, 2025: WLFI/USDⓈ, PROMPT/USDⓈ Rules for spot trading opening Order limits: In order to protect traders from price volatility at the opening of spot trading, OKX will impose the following restrictions on orders during the first 5 minutes of trading: No market orders allowed.Published on 3 Sept 2025Updated on 17 Nov 2025AnnouncementsHow do I create passkeys? (web)
Alternatively, you can select Cancel and use your password insteadVerify with another device You'll be prompted to verify using a passkey on another device Scan the QR code with your other device to complete the verification Use another device to scan the QR code Note: to ensure a smoother user experience during passkey verification, we suggest using Chrome or Safari.Published on 16 Aug 2023Updated on 29 Jan 2026FAQ4,259Convert FAQ
Why do I receive an insufficient balance prompt when using Convert? To use Convert, you need a sufficient amount of crypto in your funding account. However, you don't need to transfer assets from your trading account to your funding account. If you're prompted about an insufficient balance in your funding account, ensure you've selected both your funding and trading accounts.2. How do I deposit crypto to use Convert? Convert is connected to your funding and trading accounts.Published on 27 Sept 2023Updated on 4 Apr 2026FAQ1,495How do I create passkeys? (app)
to use passkey for verification If you enable passkey, you'll be prompted by using passkey to use it for verificationVerify with another device You'll be prompted to use passkey to sign in and select Other Sign In Options Select other sign in options to use another device to verify your passkey Select iPhone, iPad, or Android device and select Continue to get a QR code Use your other device to scan the QR code Note: for the best experience, please use the latest version of Chrome or Safari.RenamePublished on 16 Aug 2023Updated on 31 Mar 2026FAQ12,916OKX Wallet officially launches Agentic Wallet
Key capabilities: Execute onchain operations via natural language prompts. Trade and transfer across nearly 20 networks, including Solana and EVM networks. Gas-free transactions and payments on X Layer. Every transaction is risk-assessed before execution for added security. Private keys secured inside a Trusted Execution Environment (TEE), ensuring LLMs and agents can’t access your seed phrases or private keys. Start exploring Agentic Wallet today! Check the setup guide here.Published on 18 Mar 2026Updated on 18 Mar 2026AnnouncementsOKX DEX now supports Limit Order trade
Here's what you can do with the Limit order feature: 1.Place orders to trade crypto at your desired price. 2.Set a wide range of expiry periods for your limit orders. 3.Place or cancel orders with no fees. 4.Place multiple limit orders simultaneously without having your balance deducted until they are filled. 5.Enjoy prompt execution of your orders without waiting for counterparties, as our DEX aggregator handles the transactions for you.Published on 24 May 2023Updated on 17 Nov 2025AnnouncementsWhat should I do if the T+N security protection is triggered and I can't trade?
Please refer to the order prompt for the most accurate information. If your order is restricted, don’t worry—T+N only affects that specific transaction, and will not impact your other trading activities or account functions.How do I check when my crypto will be unlocked? Before completing the transaction After the transaction is completed You can view the potential lock period on the order confirmation pop-up and on the payment pending page.Published on 17 Mar 2023Updated on 4 Apr 2026FAQ2,619How do I turn on my trade confirmation for your order, "Close all", and Reverse position trades?
This feature prompts you to review your trade details before execution, ensuring that every decision aligns with your trading strategy and goals. It's particularly beneficial for beginners who are still gaining confidence in their trading skills or for experienced traders who want to minimize the chances of making impulsive decisions during volatile market conditions.Published on 28 Nov 2024Updated on 10 Sept 2025FAQ12