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Know Your Business (KYB) FAQ
KYB, short for "Know Your Business," is the process of verifying the identities of our institutional customers and any associated individuals with ownership or control, as well as understanding the nature and purpose of your institution’s relationship with OKX.Why does OKX conduct KYB? OKX is required to conduct KYB in accordance with financial crime regulations.Published on 29 Jan 2025Updated on 27 Sept 2025FAQ30Changes to V5 API WebSocket subscription parameter and URL
Live trading URL Current Public addresses: wss://ws.okx.com:8443/ws/v5/public wss://wsaws.okx.com:8443/ws/v5/public Private addresses: wss://ws.okx.com:8443/ws/v5/private wss://wsaws.okx.com:8443/ws/v5/private Updated wss://ws.okx.com:8443/ws/v5/business wss://wsaws.okx.com:8443/ws/v5/business Applicable to public and private channels Table 3: Demo trading service address details Only the channels listed on Table 1 are required to switch to the new "/business" URL.Published on 24 Apr 2023Updated on 17 Nov 2025AnnouncementsWhat onboarding information is required for a family office?
Family offices are entities set up to facilitate trading, investing, or other financial transactions using the personal wealth of the companies’ ultimate beneficial owners.Who are the key persons for a family office?Published on 13 Oct 2023Updated on 12 Feb 2026FAQ66What attestation do we need to agree to when verifying as an institutional customer?
Applicants’s principal place of business is not located in the United States;(The term “principal place of business” used herein means the location from which the officers, partners, managers or traders of Applicant primarily direct, control, and coordinate the activities, including trading, trading analysis, or trading or investment strategy, of Applicant.) F.Published on 5 Feb 2024Updated on 8 Oct 2025FAQ131What onboarding information is required for a privately owned company?
For example: Company Registration Certificate or Business Registration Certificate (or equivalent official document, such as a Business License) Partnership Agreement (if your company is a partnership) Memorandum and Articles of Association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Complete the following template to finish verificationPublished on 13 Oct 2023Updated on 12 Feb 2026FAQ272What are Source of Funds (SoF) and Source of Wealth (SoW)?
If you purchase 100 USDT via the P2P trading on OKX, and the money used to buy the 100 USDT comes from your salary, you only need to select Employment Income as the source of funds. Source of Wealth (SoW): refers to the origin of an individual's overall financial assets, typically accumulated over time through means such as employment, business ownership, investments, or inheritance.Published on 24 Dec 2024Updated on 4 Mar 2026FAQ715What onboarding information is required for the government-owned enterprise?
For example: Certificate of incorporation or business registration certificate (or equivalent official document, such as a business license) Articles of association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Complete the following template to finish verification Sign, scan, and upload the account opening authorization letter (a boardPublished on 13 Oct 2023Updated on 13 Mar 2026FAQ61Which types of institutions are supported by OKX?
We support a wide range of institutions, providing tailored solutions for businesses, financial organizations, and professional traders. Whether you're an institutional investor, hedge fund, or enterprise, we offer advanced trading tools, secure services, and scalable solutions to meet your needs. Explore how we can empower your institution in the rapidly evolving digital asset space.Published on 29 Jan 2025Updated on 27 Sept 2025FAQ39Lead traders: How to become a lead trader
If you’re a skilled trader, you're welcome to join OKX Copy Trading as a lead trader to show off your trading abilities and earn a profit share.Step 1 Apply to become a lead trader by providing basic personal information, including your contact details and social media. Step 2 We'll review your application based on the below conditions: Business line Futures Spot Bot Criteria 1. Completed identity verification 2. Do not have copy trades 3. Use Futures or Advanced Multi-currency account mode 1.Published on 5 June 2024Updated on 6 Nov 2025Product documentationWhat onboarding information is required for a privately owned financial institution?
Privately owned financial institutions are entities such as money services businesses (MSBs), money transmitters, broker-dealers, or banks. These entities are not publicly traded and have less than 50% government ownership.Who are the key persons for a privately owned financial institution?Published on 13 Oct 2023Updated on 27 Sept 2025FAQ119Introduction of rules on OKX brokers
As long as your business platform provides the below cryptocurrency services, you can apply to join in the OKX Brokerage project, earning high commissions through the trading fees generated by users in OKX: Trading aggregator platform Trading strategy platform Technical strategy provider Trading bot platform Asset management and payment platform Social trading community 2.Published on 20 Feb 2023Updated on 12 Feb 2026Product documentationP2P campaign: Win featured ads and OKX swag
If the user trades more than one currency on the P2P market, only the ad with the best-performing currency will be considered for "featured ads" promo. Each winner’s ad will be pinned at the top of the P2P market page for 3 days, with winners rotating every 3 days. "Featured ads" badge will be granted within 14 business days after the promotion period activity ends.Published on 28 Oct 2024Updated on 17 Nov 2025AnnouncementsOKX Wallet Announcement: OKX Boost Ranking Rules Update
Dear OKX Wallet Users, To help users better discover high-quality early-stage projects, all project tokens selected for Boost - X Launch will be added to the Boost Ranking within 1 business day after the claim period opens.Published on 12 Dec 2025Updated on 12 Jan 2026AnnouncementsP2P Merchant competition: Win featured ad spots and OKX swag
If the Merchant trades more than one currency on the P2P market, only the ad with the best-performing currency will be considered for "featured ads" promo. Winners will be announced within 7 business days after the promotion ends. "Featured ads" badge will be granted within 7 business days after the promotion period activity ends. The featured ad will be removed if at any time the Merchant’s price is 1% higher than that of its predecessor Merchant on the advertisement page.Published on 7 Nov 2023Updated on 17 Nov 2025AnnouncementsWhy can’t I see or use my crypto balance?
Confirm TxID or order ID: Always copy your deposit TxID or trade order ID for reference. Check network confirmations: Deposits may take longer if the blockchain network is busy. If you’ve confirmed your funds aren't in, and the deposit/trade shows as completed for over 2 hours, reach out to our Support team via OK Assistant on Support Center with your TxID/order ID. This helps the support team track and resolve the issue quickly.Published on 14 Oct 2025Updated on 15 Jan 2026FAQ3