The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...

To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive...

Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.

If there are unfilled orders or take-profit / stop-loss orders in your account, we also recommend monitoring them regularly and managing or canceling them according to your preferences.Close Positions Individually On the App Go to Trade page > Positions & Assets > select Close Position and set the price. Go to Positions & Assets to choose the position you wish to close Select Close to close the position On the Web Go to Trade page > Current Positions > select Close Position and set the price.

Some of the user's existing assets might be protected or locked.3. How long does it take for USDC/USDT/USDG transferred from my exchange account to arrive in my Pay balance? It typically takes a few seconds for transfer to be processed. We'll send an email and push notification once it's completed.4. Can I cancel an "Add from exchange account" transfer after submitting it? No, users aren't allowed to cancel after submission.

Check network confirmations: Deposits may take longer if the blockchain network is busy. If you’ve confirmed your funds aren't in, and the deposit/trade shows as completed for over 2 hours, reach out to our Support team via OK Assistant on Support Center with your TxID/order ID. This helps the support team track and resolve the issue quickly.

On some chains, for example, BNB or Base, your first transaction may require you to pay gas fees. Activation complete: once the wallet is created successfully, you can start trading on supported chains.How do I manage the Passkey for my DEX trading wallet? Go to the User Center in the top Menu > Security Settings > Passkeys > DEX. Note: You can rename or delete Passkeys in this section. If only one Passkey remains, it cannot be deleted.What important item I should take note of?

New campaigns are launched regularly, so please check the Campaign Center for additional opportunities.How long does it take to receive my campaign reward if I am eligible? The time it takes to receive your campaign bonus depends on the campaign type and its terms. Generally: Referral Program Inviters will receive rewards once their invitees complete the required tasks. Rewards are typically subject to a 14-day lock-up period. You must claim your reward before the campaign period ends.

We offer several compelling features to enhance your trading experience and facilitate trading on the go. They're as below:Go Fullscreen charting mode on your app Enable Fullscreen mode to avoid restricted views when charting on the app.

It may take some time to synchronize. Please refer to here Use third-party nodes: Infura、Alchemy Example: Alchemy provides ethereum archive node serviceOKLink API balance verification Login to OKLink Go to profile > API Select Create API under On-chain Data to create apiKey Configure parameters related to OKLink open API in the rpc.json file OKLink is a blockchain big data company that provides an open interface to query the address balance of a specified height in the blockchain.

Go to Transfer, and select Deposit Select Transfer to start withdrawing your BRL Select Brazilian Real under CashFunding your account with Pix Transfers To start a BRL deposit with Pix transfers: Read the deposit instructions carefully and take note of the CNPJ number and Recipient name (OKX Servicos Digitais Ltda) Login to your bank account Copy and paste the Pix key (CNPJ) number into your banking app.

Select Export after selecting your preferred date Once the statement is ready, you can select Download to download the statement Note: the statement might take some time to generate.

You can check your order details to see how long it'll take for your crypto to land back in your portfolio.

Due to the surge in transactions causing network congestion, your transaction may take 1-2 days to be fully confirmed. If your transaction shows a confirming status, you can track the progress on Mempool. It is recommended that you patiently wait for the block confirmation to complete.3. Why did my BRC-20 inscription fail?

Go to the copy trading homepage and go to My copies. You can view details and copy trading PnL for the lead trader’s ongoing and historical trades Under My trades you can find the lead trader whose copy trade settings you want to edit. Go to Copy trade details to view detailed data of your copy trades, including copy trading PnL, changes to your total investment, and ongoing and previous trades Under Copy trade details, select Settings to go to the copy trade settings page.