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How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount.Published on Oct 17, 2024Updated on Jan 1, 2026415How do I complete the required tasks shown in the app?
This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams.Published on Jul 3, 2025Updated on Jul 10, 202536How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on Sep 5, 2023Updated on Apr 6, 20267,025How do I make a withdrawal? (web)
You are required to complete identity verification in order to make withdrawals. When depositing or withdrawing crypto, make sure the network used matches the network of the destination; otherwise, your assets may be lost. After you submit a withdrawal request, it will go through 4 statuses: Withdrawal Requested, Pending, Withdrawing, Completed. When the withdrawal details page shows Completed, it means the assets have left the platform.Published on Aug 22, 2023Updated on Mar 27, 20261,579How do I start onboarding as an institutional user?
Once identity verification is completed, it can't be canceled or changed.Accounts that have already completed individual verification can’t be converted to corporate verification. If you need to complete corporate verification, we recommend creating a new account and applying for corporate verification separately.How many accounts can a company register?Published on Oct 10, 2024Updated on Feb 2, 202653How do I convert my crypto?
If you didn't select Convert within 10 seconds, you'll need to select Refresh to receive a new conversion rate and complete your order.Published on Sep 3, 2024Updated on Feb 9, 20261,320How do I use OKX NFT?
Select NFTs on the Home page Select NFTs and Collected on Home to view your collected NFTs Select the NFT which you want to sell and select Sell Complete the operation as required Select the NFT that you want to sell for crypto assets and select Sell to complete the operationTransfer NFTs 1. Select NFTs on the Home page Select NFTs and Collected on Homepage to view your collected NFTs 2.Published on Aug 22, 2023Updated on Apr 14, 20265,152OKX Learn to Earn: BTC halving 2024 event rules
It will be distributed on a first-come, first-served basis upon completing the tasks (Complete account verification, answer quiz, and claim rewards). If all event rewards are distributed before the event ends, the event will end early. Note: you must complete the account verification to be eligible for the reward. The verification process may take up to 1 day, so please ensure that you completed and passed the personal certification before the end of the event.Published on Mar 26, 2024Updated on Aug 28, 20256,676OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
It will be distributed on a first-come, first-served basis upon completing the tasks (Complete account verification, answer quiz, and claim rewards). If all event rewards are distributed before the event ends, the event will end early. Note: you must complete the account verification to be eligible for the reward. The verification process may take up to 1 day, so please ensure that you completed and passed the personal certification before the end of the event.Published on Dec 26, 2023Updated on Apr 3, 20264,135How do I create passkeys? (app)
Select Enable and complete the security verification Select one of the options to complete the security verification Note: you must complete identity verification, email verification, and SMS verification for first-time binding. 6. If you want to create your passkey with your current device, select Continue and complete the biometric authentication/PIN code on your device Select Continue to create a passkey with your current device 7.Published on Aug 16, 2023Updated on Apr 10, 202612,974How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
This'll open the AML questionnaire in a new tab for your review and completion Once completed, you can close the tab and return to the verification page to continue your verification process Take the anti-money laundering (AML) program questionnaire under the Additional info sectionPublished on Dec 12, 2024Updated on Oct 15, 202578How do I manage my wallet? (web)
Select Create Wallet if you don't have a wallet Set a password to protect your privacy and select Confirm to complete creating a wallet Note down the seed phrase, and select I've noted it down to proceed with verifying your seed phrase Write down seed phrases to complete creating a wallet Verify your seed phrase to complete your wallet creation and tap Start your Web3 journey Verify the seed phrase to complete your account creationSelect Import wallet Select Import wallet if you have a wallet, andPublished on Aug 22, 2023Updated on Apr 14, 2026892How do I make a withdrawal? (app)
You are required to complete identity verification in order to make withdrawals. When depositing or withdrawing crypto, make sure the network used matches the network of the destination; otherwise, your assets may be lost. After you submit a withdrawal request, it will go through 4 statuses: Withdrawal Requested, Pending, Withdrawing, Completed. When the withdrawal details page shows Completed, it means the assets have left the platform.Published on Aug 22, 2023Updated on Apr 13, 20265,862How do I activate my Pay?
Select Get started to complete the verification process Activate the Pay account according to the operating instructions: on the Pay page, select Activate Pay, complete the security verification (as shown on the screen), and your Pay account will be activated. Start the activation by selecting the Activate Pay option Complete the security verification Now you can start exploring the complete Pay experienceWhy do I need to create a passkey to activate my Pay account?Published on May 2, 2025Updated on Apr 10, 20264,944What do I need to do when I change my country of residence?
Rest assured, all your account statements and data will remain available to you.Guide B Select Next before selecting your new country/region of residence and confirming it, similar to Guide A You'll be redirected to a page detailing what you need to complete Details on the process that you're about to go through after the country/region of residence update Next, you'll be redirected to a guide page and you have to complete the relevant tasks, if applicable Completion of the tasks as listed is necessaryPublished on Apr 10, 2025Updated on Mar 16, 2026558