All
FAQ
Announcements
Product documents
Unseen City Shirts - Blue Moon - NFT FAQ
Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Malta, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, the Netherlands, Ukraine.Published on Apr 25, 2024Updated on Dec 4, 20252OKX Learn to Earn: BTC halving 2024 event rules
OKX users who are holding valid verification document from Russia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, can take part in the promo during the Campaign Period and win between 0.000020 BTC - 0.00015 BTC (“Reward”). Rewards will be distributed among the participants in accordance with the rules below. You can learn about Bitcoin halving with OKX, complete the quiz, and have the opportunity to earn free coins.Published on Mar 26, 2024Updated on Aug 28, 20256,676OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
OKX users who are holding valid verification document from Russia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, can take part in the promo During the Campaign Period and win between 1 and 5 TON (“Reward”). Rewards will be distributed among the participants in accordance with the rules below.Published on Dec 26, 2023Updated on Apr 3, 20264,135What's KYC: What to expect and why it matters?
Periodic review We regularly assess whether your current activity matches your initial profile This helps us identify inconsistencies and strengthen our platform's integrityWhy am I being asked to verify again? Reverification isn’t a sign of trouble—it’s a routine part of KYC maintenance.Published on Jun 24, 2025Updated on Apr 6, 202656USDG on X Layer FAQ
The 4.1% APY rewards program is available globally with some regional restrictions. The program is NOT available to customers in the following jurisdictions: USA UK European Economic Area (EEA) Brazil Australia UAE Turkey Singapore All other regions can participate by holding USDG on X Layer via OKX Wallet, connecting their wallet to the exchange, and claiming rewards weekly. The APY is subject to change, and users should refer to the X Layer Terms of Service for complete details.Published on Oct 21, 2025Updated on Dec 18, 202512How do I set up the El Salvador account?
Yes, but with an important condition: If you want to update your COR from Brazil to another supported location, you must first close your El Salvador account. Once the El Salvador account is closed, you’ll be able to update your COR as usual. Learn more about the info here.How do I open an El Salvador account?Published on Nov 25, 2025Updated on Apr 3, 202615Subaccounts, Account Mode, and API Connections FAQ
Transfers between the main account and subaccounts are made internally by the main account using the transfer page: Select the Crypto you want to send Under Set destination choose My global trading account Set the Withdrawal amount Select Next to proceedAccount modeWhat is account mode in the Global account? Account mode defines which products and markets you can trade, such as Spot and Futures.How do I change account mode in the Global account?Published on Mar 2, 2026Updated on Mar 30, 2026Supercharge your supercharts Terms & Conditions
Where any discrepancy arises between the translated versions and the original English version, the English version shall prevail.Published on Oct 1, 2025Updated on Apr 3, 202632TradingView Subscription Codes – Terms and Conditions
Exclusive Terms and Conditions These terms and conditions govern the eligibility and use of TradingView subscription codes distributed by OKX (the "Distributor") to eligible users participating in various OKX campaigns. The OKX campaigns are is governed by these Terms and Conditions (the "Terms") and are, depending on the specific user, offered by the eligible OKX entity on which you are onboared as a customer under the OKX Terms of Service (“OKX”, “we”, “our”, “us” or “Platform”).Published on Jul 23, 2025Updated on Sep 9, 20256Community Feedback Program Terms & Conditions
Community Feedback Program The program dates and participation conditions are limited to the dates and conditions specified in the announcement related to the program. Participants who meet the conditions will be randomly selected and must share their feedback within the specified dates. Any cheating, use of fake accounts, or unethical behavior will result in the disqualification of the participant from this program and the cancellation of rewards.Published on Jul 9, 2024Updated on Nov 17, 20251Brazil Referral Program - Terms and Conditions
Referral prize is limited to 1 by connection between single referrer and referee. If referee generates more than 1 trade within the trade requirements, only the first qualified trade will count towards the prize. You can view your rewards and rewards earned on Referral > Invited Friends page on OKX website and the OKX app. Sub-accounts will not be eligible to participate in this program, receive any rewards, or be invited as referees.Published on Jan 24, 2024Updated on Nov 17, 2025242Rewrite The System KOL terms and conditions
OKX reserves the right to interpret the terms and conditions of this promotion as it sees fit, and reserves the right to change or modify these terms and conditions at any time. OKX is not responsible for technical, pictorial, typographical, or editorial errors or omissions. For more information, please visit OKX Official Website and OKX Terms of Service. (C) 2023 OKX. All rights reserved.Published on May 15, 2023Updated on Nov 17, 202521What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?
Changing country of residence to one within the European Economic Area (EEA) If you're updating your country of residence to one within the European Economic Area (EEA), here's a guide to help you understand the changes and what to expect during the process.What are the key changes and updates?Temporary logout Your account will be logged out for approximately 5 minutes during the update process. If the logout lasts longer than 5 minutes, wait for the notification email before logging back in.Published on Jul 2, 2025Updated on Nov 17, 2025169X Layer upgrade and OKT/OKB asset handling FAQ
OKB can't be used to offset exchange trading fees, and holding OKB doesn't affect fee discount tiers.Published on Aug 13, 2025Updated on Jan 29, 202628Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
For the avoidance of doubt, the following individuals are not eligible to enter, however: Residents of the Bahamas, Bangladesh, Belgium, Bolivia, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, Ukraine, or Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & Mcdonald Islands, Pitcairn, Saint Pierre & Miquelon, Tajikstan, Tristan Da Cunha, US Minor OutlyingPublished on Jul 19, 2024Updated on Feb 9, 20261