All
FAQ
Announcements
Product documents
X Layer FAQ
From a long-term perspective: XKO prefix addresses will become the default address format on X Layer. They'll serve as the standard address format across the X Layer ecosystem. Compatibility and support for 0x EVM addresses will continue to be maintained.6. How does the transaction history display format work and how do I switch the default displayed address? The display format of X Layer addresses in transaction history depends on the format selected in the default address settings (XKO / 0x).Published on Jan 29, 2026Updated on Feb 11, 20268How do I fix errors when submitting my institutional verification?
Ensure that all fields are filled in the correct format. Common issues arise from incorrectly formatted address or ID/Tax number fields. Complete these fields manually, avoiding any auto-fill features. Missing information may cause your application to be declined or remain marked as In progress. Double-check that all required fields are accurately completed.Published on Oct 10, 2024Updated on Oct 8, 202560Community Feedback Program Terms & Conditions
Layout/Format Issues: Issues related to the layout or format of the content, such as overlapping texts or partially visible texts. Other Language-Related Issues: Non-fluent translations, awkward phrases, or unnatural texts. Users must submit their feedback using the shared feedback form. The feedback form should include details such as the platform (website or app), URL (applicable for the website), screenshot, and identified issue.Published on Jul 9, 2024Updated on Nov 17, 20251How do I buy and sell BRC-20 tokens? (app)
BRC20 is an experimental format standard for issuing fungible tokens on the Bitcoin network. The main difference between BRC20 and ERC20 lies in the fact that the Bitcoin network does not support smart contracts. Instead, BRC20 accomplishes token contract deployment, minting, and transfer by utilizing the Ordinals protocol, which sets inscriptions in JSON data format.Published on Aug 22, 2023Updated on Apr 22, 2026634Trading Signal Bot FAQs
Tailored Formats for Pine Script™ Strategy Creators: For Pine Script™ strategy creators who rely on strategy functions to transmit their trading signals, we offer a specialized format that seamlessly integrates strategy functions. One-Size-Fits-All Approach: Alternatively, we offer a versatile and general-purpose format suitable for all users. Regardless of whether you use scripts (strategy or study), indicators, or manual charting alerts, this "one-size-fits-all" format adapts to your needs.Published on Oct 9, 2023Updated on Apr 24, 2026136What's the Nitro Spreads table view?
The sortable Nitro Spreads table view is a new feature for our basic trading product that allows you to visualize Nitro Grids in a tabular format. This view may simplify the process to navigate, compare, and analyze different spreads, especially on smaller screens.Why was the Nitro table view feature developed? The feature was developed based on feedback indicating difficulties with navigating and comparing spreads in the previous grid view.Published on Jul 16, 2024Updated on Sep 10, 20253How do I manage BRC-20 assets in OKX wallet? (app)
BRC20 is an experimental format standard for issuing fungible tokens on the Bitcoin network. The main difference between BRC20 and ERC20 lies in the fact that the Bitcoin network does not support smart contracts. Instead, BRC20 accomplishes token contract deployment, minting, and transfer by utilizing the Ordinals protocol, which sets inscriptions in JSON data format. In other words, developers can create and issue fungible tokens using the Ordinals protocol.1. How to create a BTC wallet?Published on Aug 22, 2023Updated on Apr 16, 20261,488How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on Oct 10, 2024Updated on Feb 2, 202655Know Your Business (KYB) FAQ
This identifying information is supported with documentation, such as evidence of formation, organizational structure charts, and identity documents for key persons. Once the KYB process has started, OKX will cross-reference your institution’s information and documentation in order to understand the nature of the intended relationship and verify the true identity of your institution and any key persons. Learn more about the beneficial ownership of your institution here.Published on Jan 29, 2025Updated on Sep 27, 202530How do I enable allowlist? (web)
Address format mismatch: The address format does not match the selected withdrawal network. Please verify the network and address. System issue: If everything above is correct, please try again later. 5. Select the checkbox if you'd like to save the address as verified address to skip future verification and Save to continue making your withdrawal Add new address and save as verified address 6.Published on Aug 14, 2023Updated on Apr 24, 2026418How do I set up wallet release for my DEX trading wallet?
To end the program, close the terminal window opened by the script.Common issues and solutions Invalid private key: ensure the Solana key uses the correct format (base58). DEXTRADING_ADDRESS/EOA_PRIVATE_KEY not set: check that your .env file includes all required variables. Insufficient balance: verify that your wallet has enough tokens to cover the transfer. Too many decimals: check that the token’s decimal precision matches your input.Published on Jan 29, 2026Updated on Jan 29, 2026How do I determine my company type and understand which documents I need to prepare?
Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review your institution's ownership structure, division of management, and governance model to identify the most appropriate classification for its legal structure.Published on Oct 13, 2023Updated on Feb 12, 2026142How do I enable allowlist? (app)
Address format mismatch: The address format does not match the selected withdrawal network. Please verify. System issue: If all the above are correct, please try again later. Under Allowlist, after selecting an address, follow the prompts to enter the Amount and tap Submit to complete the withdrawal. Note: When the Allowlist is enabled, you can only withdraw funds to addresses in the address book.Published on Aug 14, 2023Updated on Apr 17, 20261,916How do I list my BTC collection on OKX Marketplace?
We provide some examples with different formats for your reference. Step 6: Wait for review Review the information that you have filled in and select Confirm to submit your listing request for review Note: we'll review your request within one working day How do I check my application status? You can always find your application status in the My application section.How do I modify my collection? You can refer to this article to learn more about how to modify your collection. 2.Published on Jun 7, 2024Updated on Feb 12, 202635How do I inscribe BRC-20 tokens?
It leverages the Ordinals protocol to inscribe JSON-formatted data on Bitcoin, enabling token deployment, minting, and transfers. You can inscribe BRC-20 tokens in OKX Wallet by following the steps below. Open the Web3 Wallet, or import a BTC wallet via Wallet management > Add wallet. To inscribe BRC-20 tokens, your wallet must hold a sufficient amount of BTC to cover network fees. You can acquire BTC by trading within the wallet or by transferring BTC into your wallet from an external address.Published on Dec 20, 2023Updated on Feb 12, 2026153