All
FAQ
Announcements
Product documents
OKX List QTUM, HSR, NEO & GAS
Third Wave: NEO, GAS Supports deposit on Friday, November 10th, 2017 (HKT 14:00); Supports Spot trading on Saturday, November 11th, 2017 (HKT 14:00). OKX friendly reminder: Digital asset is a high-risk investment instrument. Users should fully understand the risks and consequences involved in trading these cryptocurrencies. OKX will continue to provide the best products and services to our customers! OKX November 8, 2017Published on Nov 8, 2017Updated on Nov 17, 2025AnnouncementsOKX to Support the Token Migration from LEND to AAVE, LEND Trading Suspensions on Oct 10
Perpetual Swap Trading In order to avoid users' transactions being affected by the price changes caused by the LEND token swap, OKX will delist the LENDUSDT perpetual swap at 08:00 (UTC) on October 10, 2020 (Saturday), and LENDUSDT perpetual trading service will be stopped and the related orders on the order book will be canceled once being delisted.Published on Oct 5, 2020Updated on Nov 17, 2025AnnouncementsGet started with Orbit livestream
If you wish to record your livestream, toggle on Record livestream. Set your privacy to Public if you want your recording to be viewable to all Orbit users. Set it to Private if you want it to only be viewable to users with a link. Private recordings will not appear under your past streams. If you wish to include a Featured token in your livestream, select one from the dropdown menu Select Create stream key. Your stream key and stream URL can be found under the streaming window.Published on Jan 5, 2026Updated on Jan 29, 2026Product documentationFormal Complaint Handling Process
How to file a complaint If you would like to speak to someone about an issue that is concerning you, you may wish to contact HelpDesk through our Customer Support team. If you have not received a sufficient response within 30 Business Days from when you contacted Customer Support, you may wish to consider the below, for free.Published on Jan 23, 2025Updated on Mar 26, 2026FAQ17OKX will list APENFT’s NFT token for spot trading and launch NFT staking
Click Select to see staking information and then Subscribe to choose the amount of NFT you wish to stake. Mobile: From the app’s home screen, tap on Earn/DeFi. Then, use the search box or scroll the list of assets to find NFT. Tap Select to view more information and then Subscribe to choose the amount of NFT you wish to stake.Published on Nov 11, 2021Updated on Nov 17, 2025AnnouncementsHow do I buy crypto with PayPal?
app Log in to your account on OKX app, select Buy and sell > Buy Select > under Select your payment method Select your payment method On the method selection page, select PayPal Select PayPal as your payment method Select + Add Account if you have not yet linked one After clicking Confirm to verify your details, you'll be redirected to a page secured by PayPal to log in Select the payment method, and Agree and continue to complete adding your PayPal account Select cryptocurrency and amount you wishPublished on May 2, 2025Updated on Dec 31, 2025FAQ4OKX lists PlatON's native asset, LAT, for spot trading and launches LAT staking with 80% estimated yield
Click Select to see staking information and then Subscribe to choose the amount of LAT you wish to stake. Mobile: From the app’s home screen, tap on Earn/DeFi. Then, use the search box or scroll the list of assets to find LAT. Tap Select to view more information and then Subscribe to choose the amount of LAT you wish to stake. Click here to access Earn: https://www.OKX.com/earn.Published on May 12, 2021Updated on Nov 17, 2025AnnouncementsHow does fast redemption work?
Follow these steps to redeem your Onchain Earn products: Log in to your OKX account Visit Assets > Earn Follow the steps below based on the product type: For liquid staking crypto: View Your liquid staking tokens option and select BETH/OKSOL Select the Redeem to ETH/SOL button Select ETH/OKSOL redemption as your redemption method Enter the amount you wish to redeem and select Continue Confirm your redemption For other products: Choose the Onchain Earn order you wish to redeem Select the Redeem buttonPublished on May 8, 2025Updated on Mar 4, 2026FAQ126How do I deposit EUR with Paypal?
Open your OKX app, select Transfer Select Transfer option from the main page A payment menu loads up, select Deposit Select Deposit from the menu Select Paypal as a deposit method Select + Add Account if you have not yet linked one After clicking 'Confirm' that confirms your details, you'll be directed to a Paypal secured page to log in Select the payment method, and Agree and continue to complete adding your Paypal account You'll then be redirected back to the Deposit page Enter the amount you wishPublished on May 2, 2025Updated on Dec 3, 2025FAQ1PYTH delisting from Onchain Earn
However, you may choose to redeem your funds before the stated delisting date if you wish. If you have any questions or need assistance, visit our support center and chat with customer support.Thank you for your continued support as we work to improve our products. OKX team February 27, 2026Published on Feb 27, 2026Updated on Feb 27, 2026AnnouncementsHow do I place a TP/SL with Limit Order?
Placing the order: Order price: $50,000 (the price at which you want to buy Bitcoin) Order size: 1 BTC (the amount you wish to buy) Setting TP/SL: TP trigger price: $55,000 (the price at which you want to take profit) SL trigger price: $45,000 (the price at which you want to stop loss) In this example, when the market price of Bitcoin reaches $55,000, the TP order will be triggered, and you'll sell your 1 BTC to lock in profits.Published on May 31, 2024Updated on Feb 12, 2026FAQ281OKX introduces 30-day verification for withdrawal address book
Please review these addresses and if you wish to verify them permanently, try one of the following two methods: Wait until the 30-day verification expires and verify the addresses again permanently. Delete the addresses and add them again as permanently verified addresses. How to verify addresses for 30 days? When you choose to verify an address in the withdrawal address book, it will be verified for 30 days by default. Select "Change verification period" to verify the address permanently.Published on Jul 4, 2024Updated on Nov 17, 2025AnnouncementsOKX Adds Support for OKB as Collateral in C2C Loans
In the next section, you can enter the amount you wish to borrow in terms of USDT (other currencies will be supported in the future) and select the supported collateral assets, including BTC, ETH and now OKB. 3. Finally, choose the term for the loan, the loan-to-value percentage and the daily interest before confirming your borrowing request. Once your loan advertisement is issued, investors can view it in the loan market and invest their USDT to fulfill your request.Published on Jul 17, 2020Updated on Nov 17, 2025AnnouncementsHow do I use the custom interval feature?
Go to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature helpPublished on Mar 5, 2025Updated on Sep 10, 2025FAQ5How do I close my account? (web)
If you wish to keep using your account, select Keep account If you still want to close your account, select Close account 4. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 5. Select Continue to close if you still want to close 6.Published on Aug 22, 2023Updated on Apr 3, 2026FAQ456