We have the minimum deposit amount for each of the tokens. Also, we have a specific rule about minimum deposit amount and the solutions. Reasons: Operational Efficiency: setting a minimum deposit amount reduces the volume of small transactions that can burden the exchange's systems. Smaller transactions may require more resources for processing, affecting overall efficiency. Risk Mitigation: minimum deposit thresholds help mitigate risks associated with fraud and abuse.

Note: please confirm the minimum deposit amount before making a deposit to ensure smooth transactions.

App: Open the OKX App > Select Deposit crypto > Select BTC and your preferred network > Minimum deposit. Web: Open the OKX official website > Select Deposit > Select BTC and your preferred network > Minimum deposit. Note: For Lightning network, you can select Lightning on the Network selection page, which will display the minimum deposit amount.

What's the minimum deposit amount? The minimum deposit amount is the smallest quantity of a token that users need to transfer when depositing to our platform. If the deposit amount is less than the minimum amount displayed, the funds will not be credited, nor will they be refunded.How can I find the minimum deposit amount?On the App Launch the OKX app, select Assets at the main menu, then select Deposit Search for the token you want to deposit Choose the appropriate network.

If the deposit amount is lower than the platform’s minimum deposit amount, the deposit won't be credited or refunded to the user. A notification regarding this update will appear as a pop-up on the crypto details page. Therefore, we recommend confirming the minimum deposit amount for the relevant token before making a deposit. For more details, please refer to: Why is there a minimum deposit amount for non-BTC? Where can I find the minimum deposit amount required for non-BTC?

Learn more about How do I unlock my deposit when the Travel Rule additional verification is required?3. Deposit and other features frozen due to incomplete assessments In some regions, you may be required to complete additional questionnaires or assessments before you can access all OKX features, including deposits. Please check for any required assessment prompts in the banner of your OKX app and complete them as instructed.

Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.

A deposit/withdrawal suspension can be caused by a variety of factors, such as a mainnet upgrade, wallet maintenance/upgrade, or a hard fork. The timeline for resuming service will depend on the situation, so please be patient or contact the project team for assistance. Below are some of the common reasons for a deposit/withdrawal suspension:Wallet maintenance/upgrade (Deposit/withdrawal suspension) For wallet maintenance/upgrades, we'll state the resume time for their own wallet.

Make sure you deposit at least the minimum deposit amount shown on our Deposit page We're unable to process any deposit amount less than the minimum, nor are we able to reverse or refund the transaction.

You can find the minimum amount, required confirmation numbers, and contract address on the Deposit page You won't receive your assets if you deposited the crypto amount less than the minimum amount. Some crypto (e.g. XRP) generates a tag/memo, usually a string of numbers. You need to enter the deposit address and tag/memo when depositing. Otherwise, you'll lose your assets. Click here to learn more about how to deposit crypto with a tag/memo.

You can review your deposit history: On the web: select Assets > Deposit > All deposits On the app: select Portfolio > transactions > filter Cash deposit type Web: all deposits on the deposit page App: transactions on the Portfolio page App: filter cash deposits to view transaction details6. How can I withdraw EUR? You can withdraw EUR to your bank account with a SEPA bank transfer. You can read more in How do I withdraw EUR with SEPA bank transfer?7.

OKX completes the deposit process based on the final Layer 1 status and block confirmations. [1 Bundle Verification]: the deposit only requires verification on Layer 2. [2 Bundle Verifications]: the deposit requires verification on both Layer 1 and Layer 2.Blockchain Network Congestion When the blockchain network is congested, transaction confirmation times may be extended, which can delay the deposit arrival time.

On the web Log in to your account at okx.com, go to Assets and select Deposit Select Cash and select EUR balance Go to Euro to start making cash deposit Select Bancontact as deposit method and Next Enter the amount you wish to deposit and Next Review and confirm your deposit details and select Next You will then be redirected to complete the payment using BancontactOn the app Open your OKX app, Transfer on the home page > select Deposit > Select asset to deposit/ withdraw Opening deposit page from

How do I check my cash deposit history? You can review your deposit history: On the web: select Assets > Deposit > All deposits On the app: select Portfolio > transactions > filter Cash deposit type Web: all deposits on the deposit page App: transactions on the Portfolio page9. How can I withdraw EUR? You can withdraw EUR to your bank account with a SEPA bank transfer. You can read more in How do I withdraw EUR with SEPA bank transfer?10.

You can find the minimum amount, required confirmation numbers, and contract address on the Deposit page. You won't receive your assets if you deposited the crypto amount less than the minimum amount. Some crypto (for example, XRP) generates a tag/memo which is usually a string of numbers. You need to enter both the deposit address and tag/memo when you're depositing. Otherwise, you'll lose your assets. Click here to learn more about how to deposit crypto with a tag/memo.