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How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount.Published on Oct 17, 2024Updated on Jan 1, 2026415What's Satoshi test and how do I complete it?
If you select Private wallet, you’ll need to complete a Satoshi test as part of the verification process. Two options are available for the first step of withdrawal verification; select the appropriate one for you Select Next to begin the Satoshi test verification flow. Selecting Next will bring you to the start screen of your verification flowThe Satoshi test verification process begins Be mindful of the time limit to complete the Satoshi test.Published on May 28, 2024Updated on Feb 17, 202661How do I complete the required tasks shown in the app?
This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams.Published on Jul 3, 2025Updated on Jul 10, 202536How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on Sep 5, 2023Updated on Apr 6, 20267,025How do I start onboarding as an institutional user?
Once identity verification is completed, it can't be canceled or changed.Accounts that have already completed individual verification can’t be converted to corporate verification. If you need to complete corporate verification, we recommend creating a new account and applying for corporate verification separately.How many accounts can a company register?Published on Oct 10, 2024Updated on Feb 2, 202653OKX Learn to Earn: BTC halving 2024 event rules
It will be distributed on a first-come, first-served basis upon completing the tasks (Complete account verification, answer quiz, and claim rewards). If all event rewards are distributed before the event ends, the event will end early. Note: you must complete the account verification to be eligible for the reward. The verification process may take up to 1 day, so please ensure that you completed and passed the personal certification before the end of the event.Published on Mar 26, 2024Updated on Aug 28, 20256,676How do I make a crypto withdrawal? (app)
Fill in withdrawal details Complete the 2FA verification and select Confirm, your withdrawal order will be submitted Note: some cryptos (for example, XRP) may require tags to complete the withdrawal, usually a sequence of numbers.Published on Aug 31, 2024Updated on Mar 18, 202659How do I make a withdrawal? (web)
Fill in withdrawal details on the on-chain withdrawal page Complete the 2FA verification and select Confirm, your withdrawal order will be submitted Note: some cryptos (for example, XRP) may require tags to complete the withdrawal, which is usually a sequence of numbers. It's necessary to fill in both the withdrawal address and the tag, otherwise, the withdrawal will be lost. The withdrawal submitted pop-up notice will appear once the submission is done.Published on Aug 20, 2024Updated on Nov 17, 20258How do I create passkeys? (app)
Select Enable and complete the security verification Select one of the options to complete the security verification Note: you must complete identity verification, email verification, and SMS verification for first-time binding. 6. If you want to create your passkey with your current device, select Continue and complete the biometric authentication/PIN code on your device Select Continue to create a passkey with your current device 7.Published on Aug 16, 2023Updated on Apr 10, 202612,974How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
This'll open the AML questionnaire in a new tab for your review and completion Once completed, you can close the tab and return to the verification page to continue your verification process Take the anti-money laundering (AML) program questionnaire under the Additional info sectionPublished on Dec 12, 2024Updated on Oct 15, 202578How do I buy crypto and earn rewards?
You'll then need to complete 4 more daily buys to get the final reward. If there aren't enough days left before March 15, 2025, but you have completed your first qualifying buy order by March 11, 2026, you'll receive €5 in BTC. Otherwise, you'll receive no reward.5. What are the important rules to remember? Wait 10 minutes: to prevent abuse, your buy won't count if you sell or convert that same crypto within 10 minutes of buying it.Published on Feb 19, 2026Updated on Apr 6, 20263How do I check the status of my institutional verification?
Select Continue to complete the application once it's done You can complete the application once the requirements are complete Once you submit your application, its status will be updated to Under Review.Published on Oct 10, 2024Updated on Oct 8, 202536How do I deposit EUR with a debit or credit card?
Why am I receiving an error when completing a transaction with my card? Please make sure your card hasn't expired and all details are entered correctly. If the issue persists, you can contact your bank to learn more or contact us here.5. I received a verification code while trying to complete a transaction. Where do I get this code from? This code is generated by the issuing bank and is part of the 3-D secure authentication process, which helps to keep your card secure.Published on Feb 12, 2026Updated on Feb 13, 2026How do I create passkeys? (web)
Select Enable passkeys and complete the security verification 6.Published on Aug 16, 2023Updated on Jan 29, 20264,260Buy crypto with rewards terms and conditions
Timing: Only buys completed after opting in to the campaign will be tracked.4. Streak Logic and "Reset to Day 2" Rule The campaign uses a behavioral design choice to encourage completion while minimizing user frustration: Daily Tracking: Only one qualified buy per calendar day (UTC+1) counts toward the streak. Breaking the Streak: If you miss a day after completing your first buy, your progress will not reset to zero.Published on Feb 19, 2026Updated on Mar 16, 2026