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How does fast redemption work?
This feature is useful when you need faster access to your funds, whether to take advantage of a trading opportunity or to address other financial needs.How does it work? If your product offers fast redemption, you're eligible to receive a portion of your redemption every day after you submit your redemption request.Published on May 8, 2025Updated on Mar 4, 2026153How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on Oct 17, 2024Updated on Jan 1, 2026422How does leverage work in X-Perps trading?
Does higher leverage mean higher profit? Not necessarily. Higher leverage increases your exposure, which amplifies both potential gains and potential losses. It also brings you closer to liquidation if the market moves against you.3. How does leverage affect liquidation prices? Higher leverage generally means your estimated liquidation price is closer to your entry price.Published on Apr 9, 2026Updated on Apr 22, 2026How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here....Published on Sep 5, 2023Updated on Apr 6, 20267,026Crypto Tax Reporting (DAC8) FAQ
Also on tax returns or social security statements. • https://www.oecd.org/content/dam/oecd/en/topics/policy-issue-focus/aeoi/poland-tin.pdf • www.gov.pl/finanse Portugal For tax purposes: Número de Identificação Fiscal (NIF) (also referred to as “Número de Contribuinte”) Digits: The NIF is composed of nine sequential digits Format: 123456789 You can find your Número de Identificação Fiscal (NIF) on your Portuguese Citizen Card, on your NIF registration document, or by logging into the Portal dasPublished on Feb 23, 2026Updated on Mar 16, 20263Crypto available for withdrawal FAQ
What does crypto available for withdrawal mean? Crypto that's available for withdrawal excludes any crypto that's locked and protected under withdrawal limits. It represents the portion of crypto that's immediately accessible for withdrawal following the deposit into the account.What does funds unavailable for withdrawal mean in relation to crypto available for withdrawal? Funds unavailable for withdrawal refer to the value of crypto from recent deposits.Published on Jan 25, 2024Updated on Feb 11, 20263,688Why can’t I see or use my crypto balance?
Here are the most common reasons and what you can do:I traded crypto but my balance isn’t showing Why does this happen: After a spot trade, the new asset might not appear in your balance immediately if: The order is still open/pending (not fully filled). You’re checking the wrong account. There’s a short settlement delay, which is rare but possible during peak times.Published on Oct 14, 2025Updated on Apr 19, 20266What's auto-deleveraging (ADL) and when can it happen to me?
ADL may occur in situations such as: extreme volatility rapid price gaps stressed liquidity conditions liquidations that cannot be fully absorbed through normal processesWhat does this mean for me as a trader? If ADL is triggered, some positions may be reduced or closed according to platform risk rules and priority methodology. On our platform, ADL is a last-resort mechanism used when standard liquidation handling isn't sufficient.Published on Apr 9, 2026Updated on Apr 20, 2026What should X-Perps users in the EEA know about tax and reporting?
How does tax treatment apply to X-Perps? Tax treatment of X-Perps trading can vary by country and individual circumstances. This includes how gains, losses, fees, funding payments, and other transaction details may be classified for reporting purposes. Because rules differ across EEA jurisdictions and may change over time, there is no single approach that applies to all users.What you may need to track and report?Published on Apr 15, 2026Updated on Apr 22, 2026How do I withdraw and transfer funds between my Funding and Trading accounts for X-Perps?
A visible balance does not always equal immediately withdrawable balance.Important note For the most accurate and current instructions, always check the OKX app and the relevant in-app help guidance. To learn more about OKX products, visit here.Published on Apr 9, 2026Updated on Apr 21, 2026What are X-Perps (Expiry Perps)?
Because the settlement date is so far in the future, X-Perps behave functionally like perpetuals for the vast majority of traders.How does X-Perps differ from standard perpetual futures?Published on Apr 15, 2026Updated on Apr 20, 2026What's Selected Margin?
Review your margin ratio carefully before making any changes.How does my margin balance change over time? Your margin balance reflects the combined value of your selected assets held in your Trading Account. As market prices fluctuate, so does the value of your collateral. A decline in collateral value will reduce your margin ratio, which can lead to a margin call or liquidation if it falls below the required maintenance level.Published on Apr 15, 2026Updated on Apr 15, 2026Affiliate FAQ
How long does the affiliate application process take? We don't have a specific timeframe for the affiliate application review process. The review time may vary depending on application volume and the information provided. You'll be notified of the result once the review is completed.Multi-level Rebate FAQ1. As an upper-level affiliate, can I upgrade a user to a sub-affiliate?Published on Dec 4, 2024Updated on Apr 6, 2026723What should I do if I want to withdraw assets that are not supported on other platforms?
If you choose USDT on the X Layer network and the other platform or wallet does not support the X Layer network, you cannot use the USDT deposit address from other networks. Even if the crypto is the same, USDT, a network mismatch will result in withdrawal failures. Solution: Once your withdrawal status is marked as "Withdrawing" or "Transferred Out," you cannot cancel the withdrawal on the platform. The assets have already left the OKX platform.Published on Apr 8, 2025Updated on Feb 3, 202610OKX API FAQ
Withdrawal error: 58207 Withdrawal address is not whitelisted for verification exemption"; why does the allowlist verification still report an error when it is closed on the withdrawal page? To withdraw coins using the API interface, it's necessary to add a withdrawal address on the page and check the non verified by visa button.Published on Sep 20, 2024Updated on Apr 20, 2026137