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How to fix passkey error 50162 on Android devices
Start with Method 1, and if the issue continues, follow Method 2 to remove the damaged passkey and recreate it.Method 1: Update Google Play services Go to Settings > All applications on your phone and locate Google Play services. Locate Google Play services in your phone's application list Select the kebab menu icon and select Uninstall updates. Select Uninstall updates After the updates are removed, scroll down and select App details to open the Google Play Store page.Published on Dec 8, 2025Updated on Dec 26, 20251,504What should I do if my withdrawal was sent to the wrong user ID (UID)?
Always double-check the UID or withdrawal address before confirming a transfer. Consider using the Address Book feature in your OKX account to save frequently used addresses safely. Enable security reminders and confirmations in your account settings to reduce mistakes.Published on Oct 13, 2025Updated on Jan 27, 202614What's Spot DCA (Martingale) bot and how to use it?
Martingale is a trading strategy based on the concept of doubling the trading size after every loss. With a doubled position size each time after losses, the size of the next profitable trade will exceed the combined losses of all previous trades with additional profit. In simple terms, if you lose a trade, you double your next trade to recover your losses and hope to make a profit.Published on Oct 21, 2025Updated on Dec 6, 2025How do I complete the required tasks shown in the app?
Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams. Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete.Published on Jul 3, 2025Updated on Jul 10, 202535How do I fix errors when submitting my institutional verification?
Double-check that all required fields are accurately completed. If you're unable to proceed as you're waiting for your team to prepare certain documents, you can continue working on other parts of the application. Use the progress bar on the side to navigate and fill out any remaining sections. Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB.Published on Oct 10, 2024Updated on Oct 8, 202560How do I reverse my trading position with one tap?
Go to Trade > Positions Select the position you want to reverse Select the Reverse button (double-arrow icon for App) Note: this feature is available only in One-Way Mode; Hedge Mode isn't supported.Published on Jul 5, 2025Updated on Mar 19, 20269How do I modify TP/SL?
Select Add under the TP/SL column Select the Add option under TP/SL to modify the position Modify TP/SL levels: A window will pop up, allowing you to set new TP/SL levels Enter your desired TP/SL price Fill in the TP/SL trigger price before confirming Select Confirm to save the changes Review and confirm: Double-check the modified levels to ensure they're set correctly Confirm your changes by selecting ConfirmWhat are the tips for setting TP/SL?Published on Jun 13, 2024Updated on Sep 10, 202533How do I link an authenticator app?
For Android devices: Download the app from Google Play (your device must be able to access Google services). It's also available on other major app stores, including Huawei AppGallery, Xiaomi App Store, OPPO App Store, and vivo App Store. If Microsoft Authenticator isn't available in the app store on your device, try installing one of the app stores listed above first, then download it from there.How to link the authenticator app to your OKX account?Published on Aug 29, 2023Updated on Apr 1, 202616,004Why is my OKX app not working?
Check the App Store or Google Play for updates. Install any available updates before opening the app again. Many app crashes are fixed through regular updates and bug patches.2. Check your internet connection Connectivity issues can prevent apps from loading. Try the following: Switch between Wi-Fi and mobile data Disable any VPN or proxy Check whether the platform’s servers are experiencing downtime If the service itself is down, you may simply need to wait until it’s restored.3.Published on Mar 16, 2026Updated on Mar 31, 20262How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Simultaneously, users enjoy gains from their BTC holdings as the market dynamics play out. Accumulate more BTC as ETH rises Conversely, when Ethereum (ETH) gains ground against Bitcoin (BTC), the bot switches gears (Strong ETH buys weak BTC). It converts ETH back into BTC at a higher rate, allowing users to accumulate more BTC over time.Why do cryptocurrency traders need the ETH/BTC Grid in their portfolio of investments?Published on Mar 6, 2024Updated on Sep 10, 202527Passkey FAQ
To prevent this in the future, update the app directly through the Google Play Store instead of uninstalling it. Updating the app keeps your existing passkey active.Published on Mar 19, 2025Updated on Mar 4, 2026117How can you protect yourself from a phishing attack?
Don't search the OKX website through Google or other search engines and log-in without double checking. It's recommended to input manually the official website of OKX: https://www.OKX.com. Don't enter sensitive information such as an account password in an unsafe environment or disclose account information to others, especially security related information such as passwords and private keys. OKX has launched anti-phishing code function.Published on Aug 17, 2023Updated on Mar 3, 20263,688How do I verify my identity with SPID?
With over 34 million active accounts, SPID plays a key role in simplifying digital interactions across essential services like healthcare, tax filings, and more.How does SPID work? SPID operates as a centralized identity solution. Users register and verify their identity once with an authorized identity provider. Once verified, they can use their SPID credentials to log in across multiple platforms—no need to create or manage separate accounts.Published on May 2, 2025Updated on Dec 1, 20252How do I buy with debit / credit cards?
If you're experiencing difficulty with adding your card, please double-check that the card details you entered are accurate. If you're still having issues, reach out to us here for assistance. On some occasions, you will be prompted during the add card process to do extra authentication via a 3-D secure authentication process.5. Why am I receiving an error when completing a transaction with my debit or credit card? Please make sure your card hasn't expired and all details are entered correctly.Published on Feb 22, 2024Updated on Dec 31, 2025579What's Futures DCA bot and how do I maximize my efficiency with automated crypto trading through it?
If a trader continues to double their trades, the probability of loss is infinite. If a trader runs out of funds and exits the trade while using the strategy, the losses faced can be quite high. In addition, the risk-to-reward ratio may not be reasonable for every trader. While using the strategy, higher amounts are spent with every loss until a win, and the final result may only be to break even.Published on Apr 3, 2024Updated on Jan 28, 202681