The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...

Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.

For European Economic Area (EEA) countries, these obligations will take effect on 1 January 2026.How do I find my TIN? Your TIN (Tax Identification Number) is usually found on your National ID, Passport, or official tax documents (like a tax return or assessment).

To access the DCA bot, navigate to the home page and select Trade Select Trading bots before selecting your preferred DCA Trading Bot Begin the setup process by choosing from the different AI strategiesWhat should I do if I'm unsatisfied with the pre-set parameters? You can tweak the respective fields to change things like how often your entries are triggered and the margins for take-profit targets, as per the martingale strategy.

To securely custody user assets, a portion of user assets is stored in cold wallets. We will perform cold-to-hot wallet asset transfers from time to time to manage the inventory. However, if assets in hot wallets are not sufficient to meet user withdrawal demands, an extra step is needed to transfer cold wallet assets to the hot wallet. This may cause delays of up to 24 hours to receive...

A special feature called Continuous Trading Cycles allows the trading bot to keep running, buying during dips and selling during rebounds, or starting new trading cycles after hitting the take-profit target. Learn how to use the Spot DCA (Martingale) trading bot here.How can I access OKX’s trading bots?

Here's how to access our cash deposit feature, once you log in to your OKX account from mobile app or website:How do I access the cash deposit feature?

Please note that it can take up to 7 business days for the funds to be credited. We'll email you once the refund is complete. If the refund has been issued, but the funds are still not received in the bank account, please reach out to our support team for further assistance.8. How do I check my cash deposit history?

Chargeback scams Chargeback scams occur when scammers take advantage of chargeback features on some payment platforms to reverse or cancel the initial payment made once the P2P order is completed. The scam is complete once the victim approves the transaction, which results in the victim's funds being transferred from their bank account or crypto wallet to the scammer. How to prevent chargeback scams: Avoid using payment platforms that support chargeback, such as PayPal.

Where can I view past purchases I've made with debit or credit cards? You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy type Web: order history on the express buy page App: transactions on the Portfolio page

Here's how to access our cash withdraw feature, once you log in to your OKX account from mobile app or website:How do I access the cash withdrawal feature?

Certificate of Incorporation or Business Registration Certificate (or equivalent official document, such as a business license) Articles of Association Registration of Directors Registration of Shareholders or Beneficial Ownership Chart (must be signed and dated within the past 12 months) Proof of Business Address (if different from the registered address) Provide identifying information Provide identifying information for the family office, such as your institution’s legal full name, registration

Any deposits made prior to joining will not count toward the task. Please refer to our deposit guides below: Cash deposit How do I deposit EUR with SEPA bank transfer? How do I deposit EUR with Bancontact? How do I deposit EUR with iDEAL? How do I deposit USD with an international wire transfer? How do I deposit EUR with Paypal? Crypto deposit How do I make a deposit? (app) How do I make a deposit?

Any deposits made prior to joining will not count toward the task. Please refer to our guides on depositing crypto to OKX: How do I make a deposit? (app) How do I make a deposit? (web) Learn more about Travel Rule: How do I unlock my deposit when the Travel Rule additional verification is required? Travel Rule FAQStep 4: Start trading All your assets (e.g. USDT) will be stored in your Funding Account. To trade, you'll need to transfer funds to your Trading Account. How to transfer funds?

The verification process may take up to 1 day, so please ensure that you completed and passed the personal certification before the end of the event. OKX has the discretion to convert any rewards into platform vouchers or USDT of equivalent value or less value.