Keeping your user ID handy can simplify many processes, allowing you to access assistance and platform features without delays.On the app Select the Menu option on the corner to be redirected to the User Center on the app Proceed to tap on the menu option Select the Profile and settings option at the top Load the info of your profile by selecting the Profile and settings option You'll see your UID info displayed within the Profile section on the User Center page, and the Copy option to copy it Your

Navigate to the Trade option on the main menu and select Spot or Futures based on your preference Once the chart is loaded, locate the Indicators option in the main toolbar and select it to open the list of available indicators Note: each chart type has a different set of indicators.

Select Display Enable quick order by ticking the Quick order option Activate the Floating window and/or Plus button by toggling the function on Switch on both of the options available under the Quick order option Find out how you can effortlessly execute your trade precisely here.

Select the Trade option, and once the dropdown menu is loaded, select the Trading bots option Select History to load the list of bots on the My bots page Access your list of trading bots by entering the History option Once in, narrow down your bots to the Spot grid by selecting the All bots > Spot grid filter Select the Edit option within the area of your preferred Spot grid bot Enter the Edit option to prompt a selection of adjustment features Once a dropdown menu is loaded, select Edit Parameters

the pending transaction and select it Load the order page by selecting the transaction You'll be redirected to the order page, select the Cancel option and you'll get your refund Cancel the order to redeem the refund

Go to Simple mode and select Pay from the main menu Access Pay option on the Simple mode page Select + Add to add funds from portfolio Add your funds through the + Add option Enter the amount you want to add to your Pay balance Key in the amount of funds that you wantHow do I transfer funds from my Pay balance to portfolio?

Select the Trade option, and once the dropdown menu is loaded, select the Trading bots option Select the ledger icon on the Trading bots home page, before selecting History to load the list of bots on the My bots page Access your list of trading bots by entering the History option Once in, narrow down your bots to the Spot grid by selecting the All bots > Spot grid filter Select the More option within the area of your preferred Spot grid bot Select the More option to load the dropdown menu Enter

to select the alert of your preference or the Create alerts option In the designated field, input your custom message.

The filtering options have also been optimized for a more efficient user experience. Select the filter button Turn on the option to hide assets with balances of 0 - 1 USD Check on the filters that you'd like to set on your tradingFAQWhy does the number of Positions option become very large? After the merger, the total of both positions and assets will be calculated, which may result in a larger figure than before.Why are my assets more than before on the trading page?

When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Account long/short ratio Select Acc. L/S indicator and set your preference on the details before proceeding For App: select Trade > Spot > Chart (logo) > Indicators > Top Acc.

When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Taker buy/sell volume Select Taker B/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.

Select from any of the available trading modes off the main page menu to load the trading chart Select the multiple chart option from the main menu of the chart Select the chart layout, select up to 8 charts Load the chart layout option and select the 8-chart option Sync the interval, crosshair, and date range under Sync chart settings Head back to the chart layout and load all the synchronization of the options available For more info on how to navigate better in the trading world, visit here.FAQCan

When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the OI Select Open interest (OI) indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.

When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Top account long/short ratio Select Top Acc. L/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.

When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Top position long/short ratio Select Top Pos. L/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.