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Crypto Tax Reporting (DAC8) FAQ
Country Tax number name(individual) Typical format (individual) Where to find TINs?Published on Feb 23, 2026Updated on Mar 16, 20263TradingView Subscription Codes – Terms and Conditions
Code Forfeiture: If any cancellation, change, or similar issue arises with a TradingView subscription after a code has been applied, no code refund or replacement will be given by OKX, and users cannot claim any acquired rights to reuse the code.2.17.Published on Jul 23, 2025Updated on Sep 9, 20256How do I change my verified name?
Tap the edit icon to edit your name Select Confirm to proceed to change your name Fill in your Full name in English and Full name in Korean, then select Save changes to complete your name change. Select save changes once you've filled in your new namePublished on Mar 18, 2026Updated on Apr 6, 20264How do I stay safe from phishing SMS using the name OKX?
We’ve recently seen a rise in reports from users receiving fraudulent SMS messages with “OKX” as the sender name. These phishing messages are crafted to look official and may contain urgent alerts.Scammers use these tactics to create a sense of urgency and panic, pushing users to act quickly without verifying the information.What are the common scam tactics? Impersonation tactics: Fraudsters may use the official OKX name to appear legitimate.Published on May 9, 2025Updated on Mar 4, 2026322Guide to ID and selfie photos for identity verification
Certain identity cards or documents don't have back sides, such as passports. During a verification process, you can just upload the photo side or photo page if required. Here's an example:How to properly take a selfie while holding my ID?Published on Oct 13, 2023Updated on Jan 28, 202613,461How do I verify an individual account?
Open the User Center pageIdentity verification Basic info Country of Residence Nationality Local Language name (if applicable) Full name Date of birth ID number ID type Residential address ID documents We accept valid government-issued IDs from eligible countries that meet your region's requirements (e.g., passports, driving licenses, etc).Published on Sep 25, 2023Updated on Apr 6, 202631,097How do I create passkeys? (web)
Select Rename to rename your passkey Note: changing the passkey name will only affect the OKX passkey management page.Published on Aug 16, 2023Updated on Jan 29, 20264,260How can you protect yourself from a phishing attack?
For account security information and verification protection methods, for example, the account login name and password shouldn't be consistent with other websites as the private key and mnemonic words should be kept privately. If you detect any suspicious activity on your account, you may reach out to our Support team or here. OKX will not ask for your SMS/email/GA verification code in any way.Published on Aug 17, 2023Updated on Mar 3, 20263,698How do I link an authenticator app?
You can name the account for easier identification if you have multiple accounts.Published on Aug 29, 2023Updated on Apr 9, 202616,086What is sub-account?
Select Submit all after confirming the information Fill in and Confirm 2FA code to complete your sub-account creationOn the app Go to the Main menu on the top right corner, select Switch accounts You can see +Add sub-account at the bottom of the page Select Next and add Sub-account name to create your sub-account Fill in and Confirm 2FA code to complete your sub-account creation Note: Sub-accounts will inherit the main account's fee tier after 24:00 (UTC+8) on the day of creation, and the tier willPublished on Aug 22, 2023Updated on Mar 4, 20261,833How can I protect myself from scammers?
Always check the buyer's name and payment amount are correct before releasing the crypto. If you receive payment and the payer's name doesn't match the buyer's name on OKX, please raise a dispute. We don't recommend accepting payment from a credit/debit card that doesn't belong to the buyer.5. What should I do if I’m scammed in a C2C trade and the other party refuses to refund?Published on Aug 21, 2023Updated on Mar 3, 202612,105How do I make a deposit? (web)
When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn't support deposits of certain networks. Please deposit only cryptos supported by OKX.Published on Aug 13, 2023Updated on Apr 14, 20267,634How do I start trading cryptocurrency on OKX with Smart Trading?
Select Sign up to start your journey on our platform After entering the details, select Sign up and you'll be prompted to verify your email address or phone number using a code sent by us. This code is valid for 30 minutes — after which it'll expire, requiring you to repeat the process. Enter the email code to proceed to the next process After entering the code to verify your email address or phone number, you'll be logged into your new OKX account and will be greeted by the welcome screen.Published on Apr 7, 2024Updated on Oct 15, 202572How do I change my phone number?
Select Send code in both the SMS code from new phone number and SMS code from current phone number fields. We'll send a 6-digit verification code to both your new and current phone numbers.Published on Sep 7, 2023Updated on Nov 3, 20253How do I update my email?
Enter the code accordingly.Published on Sep 6, 2023Updated on Oct 15, 20251