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How can I switch the site to my preferred language?
This ensures that you can easily switch to your preferred language within the regions supported by us. Proceed to select the Language option at the top menu to browse the list of languagesPublished on Sep 25, 2024Updated on Feb 25, 20266,882How do I switch Profit and Loss (PnL) value and percentage display?
To seamlessly switch the PnL display between value and percentage, follow these steps: Navigate to the trading chart and select Display from the trading menu Proceed to select Display on the trading page Select the Orders and positions Select Orders and positions under the Display section Locate the TP/SL display and switch between value and percentage Switch between value and percentage effortlessly Note: this feature is only available on the Web.Will switching the PnL display affect my tradingPublished on Jul 7, 2024Updated on Apr 2, 202646How do I transfer/deposit crypto with my sub-accounts?
Open the deposit page in your standard sub-account on the web If you're accessing from our app, switch to your preferred sub-account at Menu > Profile and settings > Profile > Switch accounts, then go to Assets, and select Deposit. Open the deposit page in your standard sub-account on the appPublished on Aug 22, 2023Updated on Apr 4, 20267,389My phone isn't working, what should I do?
For your security, you won’t be able to withdraw funds within 24 hours after changing your phone number.I want to change my phone number You can switch to a new phone number in your OKX account. To do this, follow the guide below: How do I change my phone number? If you've mobile verification enabled for logins, you can still log in without it. Start logging in and select Switch verification method (in the app) or Call me instead (on the web).Published on Aug 1, 2024Updated on Jan 27, 20267How do I transfer/deposit crypto with my sub-accounts?
If you're accessing from our app, switch to your preferred sub-account at Menu > Profile and settings > Profile > Switch accounts, then go to Assets, and select Deposit.Published on Jan 14, 2025Updated on Apr 3, 2026What is sub-account?
Login to your main account at okx.com and go to Sub-accounts Toggle on the Switchable option to switch between your sub-accounts and main account Toggle on the switchable option on the sub-account that you want log in Select Switch on the sub-account that you would like to log in to. Alternatively, you can go to Profile > Switch account, and select the sub-account you want to log in.Published on Aug 22, 2023Updated on Mar 4, 20261,831How do I manually redeem my funds on the official Portal Bridge website?
Once you've switched on the manual claim, proceed to connect the walletPublished on Sep 11, 2024Updated on Sep 12, 202528How do I find my deposit address and tag/memo/comment?
You can add up to 20 addresses for different cryptos and networks.How do I switch between multiple deposit addresses? If you have multiple deposit addresses, all of them can receive funds. Go to Deposit > Deposit crypto > switch address Switch to your desired addresses How do I add a new deposit address? On the deposit page, select Address > Add address Go to address book page to add new addressHow do I edit the name of a deposit address?Published on Aug 22, 2023Updated on Apr 2, 202668,376Crypto profit & loss analysis (PnL) FAQ
If you want to view the average purchase price of your recent spot trades, you can switch to the average cost price.You can go to the Trading page > tap the three dots in the top-right corner > Settings > Spot cost price type > switch between Average cost price and Cumulative cost price.Published on Apr 3, 2026Updated on Apr 6, 2026How do I add my emergency contact?
Switch on the notification feature Ensure that the details provided are spot on Select when to notify your contact — we'll first reach out after your inactivity period, and if there's no reply within Your response time, we'll contact them. Set the inactivity period and your response time Review the information and make your confirmation.Published on Jul 24, 2025Updated on Feb 12, 2026260How do I track the cost price of my spot trades?
Get the details of your spot trading from the crypto pageHow do I switch between Average and Cumulative Cost Price?Published on Sep 5, 2024Updated on Apr 6, 202627What can I do if my device is running in an unsafe environment?
We recommend switching to a different browser and trying to log in again.Published on Jan 19, 2023Updated on Feb 12, 2026298What's demo trading and how do I use it?
Look for Demo trading under the Trade section or at the Shortcuts section and select it to switch to the trading simulation mode on the app. Select Demo Trading mode on the User Center page to start risk-free trading Alternatively, hover on the Trade section and select Demo trading to launch the trading simulation mode page for the web version.Published on Dec 12, 2023Updated on Apr 3, 2026981How do I use recurring buy trading bot?
The amount has now increased to no less than 2 USDTHow does the USDC currency switch works? Users can easily switch between the various stablecoins on our Order page on either app/web platform. Whereas, previously users could only buy USDC-supported coins via the bot on the web version only. Switch your currency effortlessly at the Investment amountIs it possible to pause/resume the recurring buy bot?Published on Aug 30, 2024Updated on Jan 28, 2026587How do I manually redeem my funds in Arbitrum?
Select Connect to connect your wallet Note: ensure that you've switched the network of your wallet to ARB network Connect your wallet with ARB network Once you have connected your wallet, select Redeem to manually redeem your funds Select redeem to redeem your fund You can check the status of the redemption in the statement generated A successful message will be displayed after you have redeemed your fundsPublished on Sep 11, 2024Updated on Sep 12, 202547