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OKX to phase out Average Cost feature under Assets
To enhance the information accuracy of our services, OKX will start to remove the Average Cost feature from the Token Details page under Assets. Removal of the feature will start at 12:00 UTC on March 8, 2024. We will continue to support cumulative profit and loss features (Cml PnL and Cml PnL%) as usual. OKX team March 5, 2024Published on Mar 5, 2024Updated on Nov 17, 2025AnnouncementsCopy Trading Updates Under New Crypto Regulation for Our Customers in Turkiye
Dear Customers, We would like to share with you some important changes to our services in Turkiye in line with our principles of providing transparency and compliance with local laws and regulations. In accordance with the new laws and regulations published in the Official Gazette of the Republic of Turkiye on 2 July 2024, we will update our Copy Trading Service Terms regarding the prohibition of...Published on Sep 27, 2024Updated on Nov 17, 2025AnnouncementsOKX to change initial margin requirement (IMR) for futures under one-way mode in spot and futures and multi-currency account modes
Margin requirement for positions and open orders under one-way mode Under the new calculation in cross margin, you will only be charged the highest margin required for either the buy or sell side.Published on Oct 24, 2024Updated on Nov 17, 2025AnnouncementsTürkiye’deki Kullanıcılarımız için Yeni Kripto Regülasyonu Kapsamında Hizmet Güncellemeleri | Service Updates Under New Crypto Regulation for Our Customers in Turkiye
Değerli Müşterilerimiz, OKX olarak, şeffaflık ve yerel yasa ve düzenlemelere uyum ilkemiz doğrultusunda Türkiye’deki hizmetlerimizde yapılacak bazı önemli değişiklikleri sizlerle paylaşmak istiyoruz. 2 Temmuz 2024 tarihinde Türkiye Cumhuriyeti Resmî Gazetesi’nde yayımlanan yeni mevzuat uyarınca, OKX’in hizmetlerinde gerçekleştirilecek aşağıdaki değişiklikleri sizlere bildirmek isteriz: Türkçe Dil...Published on Sep 26, 2024Updated on Nov 17, 2025AnnouncementsSUI user terms
Class Action Waiver Any claim or dispute arising under these Terms will take place on an individual basis without resort to any form of class or representative action (the “Class Action Waiver”). THIS CLASS ACTION WAIVER PRECLUDES ANY PARTY FROM PARTICIPATING IN OR BEING REPRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION REGARDING A CLAIM.Published on Apr 21, 2023Updated on Nov 17, 2025AnnouncementsHow can I protect myself from scammers?
You should raise a dispute to customer support as this may be a suspicious situation of triangulation fraud. Triangulation fraud involves a buyer sending payment from a card that's under another person's name. The seller accepts the payment, releases the crypto, and after some time receives a notification from the bank that the other person, whose card the payment was sent from, has reported to the bank that the funds were stolen.Published on Aug 21, 2023Updated on Mar 3, 2026FAQ12,034Apple Pay – Additional Terms
Cancel anytime in the app under Settings → Recurring Buys. No Warranty Apple Pay is provided “as is” without warranties of any kind.Published on Aug 8, 2025Updated on Oct 3, 2025FAQ10What can help prevent P2P crypto scams and protect my assets?
How to prevent impersonators: Be aware that under no circumstances will OKX's customer service officials ever threaten to freeze your assets or ask you to release your crypto holdings. Ensure that all emails from us are sent under the official okx.com domain. Always install an anti-phishing code for all emails sent by us. An anti-phishing code allows you to identify better if emails are legitimately sent from us.Published on Sep 2, 2023Updated on Feb 12, 2026FAQ1,459Dedicated email address for P2P users
Do note that p2p@okx.com isn't the channel for updates on your P2P disputes. For dispute-related matters,please reach out to customer support via live chat, or refer to How do I raise a dispute via the OKX app or web platforms. Thank you for your continued support. OKX team, June 16, 2023Published on Jun 16, 2023Updated on Nov 18, 2025AnnouncementsAVAX bonus rewards for AAVE v3 (AVAX) USDT and USDC On-chain Earn
Except for project launch and reward distribution, OKX assumes no responsibility for disputes over any agreement, hacking incidents, project fraud, and other risks that may result in asset loss for the users. Thank you for your continued support. We'll be launching more On-chain Earn products in the future. Stay tuned for more information. OKX team April 11, 2025Published on Feb 14, 2025Updated on Nov 17, 2025AnnouncementsP2P Advertiser Program 2023
Your deposit will be frozen while your application is under review. It can be used for P2P trading after it's been approved. Complete 10 P2P orders Added your email and phone number to your account Been a registered user for more than 7 days (specific regions)* You can refer to the application page to learn more about the funding requirement Application Link: https://www.okx.com/p2p/merchant-apply? How do I become a Diamond Merchant?Published on Feb 21, 2023Updated on Nov 17, 2025Announcements'Paid with Crypto' Campaign Rules & T&Cs
Governing Law and Dispute Resolution 10.1 Governing Law. Entrants agree that in order to participate in the Giveaways, any and all claims, disputes, and causes of action of any kind or nature arising out of or relating to the Giveaways, directly or indirectly, shall be governed by and construed in accordance with the laws of England and Wales without regard to any principles of conflicts of law. 10.2 Arbitration.Published on Feb 5, 2026Updated on Feb 5, 2026AnnouncementsInvite your friends and win big
The value of any reward under this campaign at the time a participant qualifies for such reward may not be equal to the value of such reward at the time of distribution to the participant. Due to such fluctuations, users may experience a significant increase or decrease in the value of their assets at any given moment.Published on Jun 4, 2024Updated on Nov 17, 2025AnnouncementsNew criteria for creating ads on the P2P marketplace
The new criteria include: The duration of time you've been a registered user with us; The minimum number of completed orders; The minimum number of unique users you've traded with; The minimum completion rate; The minimum number of buy orders; The minimum number of sell orders; The minimum net gain (total bought value minus total sold value) within the last 6 months; The maximum number of dispute cases you're liable for.Published on Jul 31, 2023Updated on Nov 17, 2025AnnouncementsOctober Mania for PKR P2P Merchants - OKX Merchandise signed by Ali Zafar!
The value of any reward under this Campaign at the time a participant qualifies for such reward may not be equal to the value of such reward at the time of distribution to the participant. Due to such fluctuations, users may experience a significant increase or decrease in the value of their assets at any given moment.Published on Oct 29, 2023Updated on Nov 17, 2025Announcements