- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Sep 8, 202515,816
- What are Source of Funds (SoF) and Source of Wealth (SoW)?Published on Dec 24, 2024Updated on Jan 2, 2026654
- How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?Published on Dec 12, 2024Updated on Oct 15, 202573
- How do I whitelist OKX Emails?Published on Nov 26, 2024Updated on Sep 8, 202555
- How do I download my account statements?Published on Nov 6, 2024Updated on Jan 23, 202659
- How do I fix errors when submitting my institutional verification?Published on Oct 10, 2024Updated on Oct 8, 202560
- Beneficial Ownership FAQPublished on Oct 10, 2024Updated on Dec 1, 20256
- How do I check the status of my institutional verification?Published on Oct 10, 2024Updated on Oct 8, 202531
- How do I start onboarding as an institutional user?Published on Oct 10, 2024Updated on Dec 10, 202549
- Why did my identity verification fail?Published on Aug 8, 2024Updated on Jan 2, 202639
- How do I update my authenticator app?Published on Aug 1, 2024Updated on Oct 15, 2025132
- My phone isn't working, what should I do?Published on Aug 1, 2024Updated on Jan 23, 20267
- How do I freeze my account? (app)Published on Jul 11, 2024Updated on Oct 15, 20256
- How do I secure my exchange account?Published on Jun 12, 2024Updated on Nov 17, 20251,233
- How do I register an account on OKX?Published on May 23, 2024Updated on Jan 22, 202625,822
Showing 16-30 of 63 articles