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Passkey FAQ
If you're asked to scan a QR code even when using your original device and Apple ID, it may be because your iOS version is outdated and doesn't support the passkey feature. To resolve this, please update your iPhone to the latest version of iOS. Once updated, you'll be able to complete the verification process smoothly.2. How do I log in with passkey if I've switched to a new iPhone?Published on 19 Mar 2025Updated on 4 Mar 2026FAQ116How do I create passkeys? (app)
Before you create a passkey, make sure you at least have: A mobile device with iOS 16.0.0+ or Android 7.0+, or A USB security key that supports the FIDO2 protocol Note: iOS: Requires iOS 16.0+ and the system Passwords app. Update iOS or reinstall the app if needed. (The standalone Passwords app requires iOS 18+.) Passkeys can sync across devices using the same Apple ID. Android: Passkeys depend on Google services, so your device must be able to access Google. 2.Published on 16 Aug 2023Updated on 16 Mar 2026FAQ12,729How do I add OKX widget on my phone?
Swipe down or tap and hold the preview of the app, select the Lock icon in the pop-up menu.On iOS We offer a wide variety of widgets on iOS.Published on 15 Aug 2023Updated on 12 Feb 2026FAQ5,803Security audit report collection
Certik OKX Wallet front-end, mobile (iOS/Android) and SDK components audit report - 2024.05.23 The front-end, mobile (iOS/Android) and SDK components of OKX Wallet have passed the security audit by CertiK: A portion of Mobile App Source Code which contains both the iOS and Android components responsible for wallet creation/import, password management and data backup to cloud platforms.Published on 11 Nov 2022Updated on 27 Jan 2026FAQ7,070Why is my OKX app not working?
For iOS: iOS doesn’t provide a direct cache-clearing option. Instead, delete and reinstall the app to refresh stored data.4. Reinstall the app If the previous steps don’t work: Remove the app from your device Restart your phone Download the latest version from the official app store Log in again Always make sure you back up your recovery phrase or login credentials before uninstalling the app.When should I contact support?Published on 16 Mar 2026Updated on 16 Mar 2026FAQDisabling cloud sync on your authenticator app
Google Authenticator (iOS & Android): Open Google Authenticator and select the Profile icon in the upper right corner to check if you're logged into a Google account: Not logged in: cloud sync is automatically disabled, and no further action is required. Logged in: cloud sync is enabled by default. Log out of your Google account to disable it.Microsoft Authenticator Cloud sync is disabled by default.Published on 12 May 2023Updated on 12 Feb 2026FAQ4,462OKX Launches XRP
XRP withdrawal - 20:00 Dec 15, 2017 (Beijing time) OKX iOS App (Version 1.5.5) does not support deposit & withdrawal of Ripple(XRP) at the moment. As the transaction of digital assets involve extensive risks, you are reminded to assess your risk tolerance before participating in these trades. As always, OKX will do all it takes to provide you with the best products and services. OKX December 15, 2017Published on 15 Dec 2017Updated on 17 Nov 2025AnnouncementsHow do I create a DEX trading wallet?
When creating a Passkey wallet, you’ll need to log in to a cloud service where your wallet will be backed up automatically: Completed video identity verification Created a Passkey in the exchange A device that supports Passkey (iOS 16+ or Android 7+ with Google services access) An email address that complies with the zkEmail standardHow do I create a DEX trading wallet? Entry point: the first time you trade a DEX token, go to the trading page or asset page and select Create Wallet.Published on 1 Oct 2025Updated on 3 Dec 2025FAQ22Announcement from OKX regarding the delay of Blur (BLUR) listing
OKX, Feb 14, 2023 Download OKX App for iOS, Android, macOS, and Windows >>> Click here for Twitter >>> Click here for Telegram >>> Click here for Discord >>> Click here for Youtube >>> More >>>Published on 15 Feb 2023Updated on 17 Nov 2025AnnouncementsOKX will list USDT/USDC for spot trading
OKX, Feb. 1, 2023 Download OKX App for iOS, Android, macOS, and Windows >>> Click here for Twitter >>> Click here for Telegram >>> Click here for Discord >>> Click here for Youtube >>> More >>>Published on 1 Feb 2023Updated on 17 Nov 2025AnnouncementsOKX will list DAI and TUSD for the Convert in Stablecoins
OKX, Sep. 23, 2022 Download OKX App for iOS, Android, macOS, and Windows >>> Click here for Twitter >>> Click here for Telegram >>> Click here for Discord >>> Click here for Youtube >>> More >>>Published on 23 Sept 2022Updated on 17 Nov 2025AnnouncementsOKX will list ETHW/USDC for spot trading
OKX, Sep. 16, 2022 Download OKX App for iOS, Android, macOS, and Windows >>> Click here for Twitter >>> Click here for Telegram >>> Click here for Discord >>> Click here for Youtube >>> More >>>Published on 16 Sept 2022Updated on 17 Nov 2025AnnouncementsHow do I set a price alert for P2P trading? (app)
P2P Trading, select Profile > Price alerts Select Price alert to start setting Select Create alert > Choose the type of alert you want to create Set a Buy price alert: you will be notified when price is below a certain amount Set a Sell price alert: you will be notified when price is above a certain amount You can select alert type to set a buy or sell alert Note: You will only be notified once, after which the price alert will be deleted and will have to be set again This is available on both iOSPublished on 1 Sept 2023Updated on 27 Jan 2026FAQ14,672OKX will list Blur (BLUR) for spot trading
OKX, Feb 8, 2023 Download OKX App for iOS, Android, macOS, and Windows >>> Click here for Twitter >>> Click here for Telegram >>> Click here for Discord >>> Click here for Youtube >>> More >>>Published on 8 Feb 2023Updated on 17 Nov 2025AnnouncementsOKX completed the token migration of ITC
OKX, Sep 14, 2022 (UTC) Download OKX App for iOS, Android, macOS, and Windows >>> Click here for Twitter >>> Click here for Telegram >>> Click here for Discord >>> Click here for Youtube >>> More >>>Published on 14 Sept 2022Updated on 17 Nov 2025Announcements