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Restart of the call-auction mechanism of OKT
For the sake of the fairness, we are going to restart the call-auction mechanism of OKT pairs. 1. OKT spot trading: OKT/USDT, OKT/BTC, OKT/ETH: 8:00 am UTC on Jan. 19. 2. All OKT trading pairs will have zero trading fees for 30 days. The taker and maker fee will both be zero for regular and professional users. The trading volume of these zero trading fee pairs will not be calculated in your level of trading volume.Published on 18 Jan 2021Updated on 17 Nov 2025AnnouncementsOKX Wallet to Launch Cryptopedia Season 2
OKX Team June 2, 2023Published on 2 Jun 2023Updated on 17 Nov 2025AnnouncementsNotice of Adjustment on Margin Call Coefficient and Trading Fees
Fixed-margin margin ratio = (Margin + UPL)/Position margin - adjustment coefficient Cross-margin margin ratio = Equity balance/Position margin - adjustment coefficient If the investor's margin ratio breaches 0%, a margin call will be triggered. Essentially: For LTC 10x contract, if the loss has reached 90% of the position margin, a margin call will be triggered. For LTC 20x contract, if the loss has reached 80% of the position margin, a margin call will be triggered. 2.Published on 18 Jan 2018Updated on 17 Nov 2025AnnouncementsPhase 2 LUNA airdrop for OKX has started
At the time of the snapshot, all the LUNA and UST tokens that are being withdrawn or not deposited successfully will not be included. 2. At the time of the snapshot, accounts that hold LUNA and UST tokens valued under 1 USD will not be included in the airdrop. For more: OKX's detailed rules for LUNA airdrop Terra - Luna airdrop distribution OKX December. 23, 2022 (UTC)Published on 23 Dec 2022Updated on 17 Nov 2025AnnouncementsHow do I join a video call with customer support?
You can also locate your ticket in your inbox and join the video verification call directly from the email notification. On the webI can login to my OKX account Log into your OKX account and go to My tickets page Select the Join video call under your Active tickets to join the video call Join video call from your active ticketsI can't login to my OKX account Go to your email and join the video call queue when you're ready.Published on 26 Aug 2025Updated on 6 Apr 2026FAQ50Eligible OKX customers impacted by SUI Call Auction delays will receive compensation
At the same time, we will conduct a thorough post mortem to prevent similar issues from occurring again. 2. Conditions and compensation rules: Due to the issue, some users' trading actions were affected and these users will be compensated. After an in-depth analysis, we have formulated the following compensation rules: 1.Published on 4 May 2023Updated on 17 Nov 2025AnnouncementsOKX Wallet to increase rewards for Cryptopedia Season 8 with ZetaChain Wave 2
Log into ZetaChain Testnet 2. Send an encrypted email to any Web2 or Web3 mailbox using the Dmail | | KaratDAO | 1. Connect your wallet and social media accounts to the KaratDAO website 2. Choose a validator 3. Claim your free Karat ID | Note: (1) Please verify the quests promptly. Quests that have been completed but not verified will not be eligible for potential rewards. (2) Each quest requires a minimum of 10 minutes for verification.Published on 29 Dec 2023Updated on 17 Nov 2025AnnouncementsHow do I add a custom remote procedure call (RPC) to the OKX Wallet?
RPC stands for remote procedure call, which is a protocol that lets your OKX Wallet communicate with a specific blockchain network. By adding a custom RPC, you can manually connect to different networks (like a testnet or a custom EVM-compatible chain) that aren’t preloaded in the wallet. This is especially useful for developers or users exploring new or lesser-known chains. Custom RPCs allow you to manually connect your OKX Web3 Wallet to a blockchain network that isn’t supported by default.Published on 7 May 2025Updated on 24 Feb 2026FAQ22OKX has completed distributing compensation for users impacted by SUI Call Auction delays
Dear OKX users, OKX has completed distributing compensation in USDT to users who experienced delays during SUI call auction on May 3, 2023 (UTC). Note: The compensation will be issued in USDT to your funding account directly. The compensation for the main and sub-accounts will be combined and issued to your main account.Published on 5 May 2023Updated on 17 Nov 2025AnnouncementsTrade via P2P to get PEPE — over 2 billion PEPE up for grabs!
We're excited to announce an upcoming P2P activity with over 2 billion PEPE to be won!Published on 21 Jun 2023Updated on 17 Nov 2025AnnouncementsWhat should I do during or after a scam?
Find out how you can avoid modern cryptocurrency scams and how to report them so you can protect yourself and others from falling victim.Published on 11 Mar 2024Updated on 4 Mar 2026FAQ736Introduction to options margin calculation
Position margin: Margin required for holding current positions.(1) Buyer's long position margin is 0.(2) Call options' seller:Position margin of BTCUSD and ETHUSD options = [max (0.1, 0.15 - OTM value / same expiry futures mark price) * margin factor + options mark price] * contract multiplier * amount of positions Example 5: Suppose that the current BTCUSD index is $6,000, you want to sell 50 call options.Published on 16 Dec 2020Updated on 13 Apr 2026Product documentationUpgrade on Liquidated Futures Position Price Calculation and Price Change Strategy for Liquidated Futures Positions
The margin call losses caused by the difference between the bankruptcy price and transaction price will be shown in the forced-liquidation list. b.The margin call losses caused by liquidated positions after price changes will be cleared with the margin call losses from unfulfilled liquidated positions altogether. The total loss will be compensated by the insurance fund.Published on 20 Feb 2019Updated on 17 Nov 2025AnnouncementsOKX lists Mina Protocol's native asset, MINA, for spot trading
MINA deposits open at 2:30 pm UTC on May 31. 2. Spot trading for MINA/USDTopens at 00:30 am UTC on June 1. 3. MINA withdrawals open at 10:00 am UTC on June 2. Note: -OKX will use Call Auction for MINA’s trading on the trading account (Classic Trading Mode). The trading on the Unified Accounts will open after the Call Auction. Learn more, see Call Auction. -OKX will limit users’ buying amounts after opening trading.Published on 31 May 2021Updated on 17 Nov 2025AnnouncementsOKX listing mechanism
How long does the Call Auction or Pre-open period last? The duration of the Call Auction or Pre-open period may vary by trading pair. Typically, both call auctions and pre-open periods last for an hour. 2. What types of instruments support Call Auction or Pre-open? Call Auction and Pre-open mechanisms are used for spot and perpetual futures trading pairs during listings. The applicable opening mechanism for each trading pair will be specified in the listing announcement. 3.Published on 27 Apr 2018Updated on 2 Apr 2026FAQ7,479