All
FAQ
Announcements
Product documents
Where do I find limits, fees and processing time details for cash deposit?
Maximum Deposit: The maximum number of deposits you can make for a defined period.What is the deposit processing time? Processing time is the estimated time it takes for your deposit to complete and for the funds to appear in your OKX account. While we offer many cash deposit methods that are instant, some bank transfers can take up to 5 business days depending on the transfer type and your bank. When selecting a deposit method, you'll always see the processing time.Published on 23 May 2025Updated on 12 Feb 202628How do I make full use of OKX's time-saving NFT trading tools?
In the fast-paced world of cryptocurrency trading, time is of the essence. To empower you with greater control over their trades, we offer a suite of advanced features designed to streamline the trading experience. Let's delve into the time-saving tools that set OKX apart in crypto space. Order book mode: enhancing precision OKX introduces an Order Book Mode allows you to dive deep into market dynamics.Published on 5 Jan 2024Updated on 12 Sept 202510World Cup VIP Exclusive Gift Set FAQ
A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.Published on 19 Dec 2025Updated on 6 Apr 2026313Rewrite The System KOL terms and conditions
Terms & Conditions The "Rewrite The System" promotion starts on 15 May 2023 at 00:00 UTC and ends on 15 June 2023 at 23:59 UTC (the "Promotion Period"). This promotion excludes residents from the following jurisdictions: mainland China, Hong Kong, Taiwan and Macau. Only eligible users that: (1) sign up through a valid Affiliate link, (2) complete the requirement within the Promotional Period, (3) sign up through web or mobile, (4) one wallet per device are considered qualified users.Published on 15 May 2023Updated on 17 Nov 202521X Layer upgrade and OKT/OKB asset handling FAQ
August 15, 2025, 10:00 AM (UTC+8) The platform will automatically convert OKT held in users' accounts to OKB according to the exchange rules. August 15, 2025, 2:00 PM (UTC+8) Historically repurchased and reserved OKB will be permanently burned through an on-chain smart contract. August 18, 2025, 2:00 PM (UTC+8) The OKB smart contract will be upgraded to remove minting and burning functions.FAQWhat's X Layer? X Layer is a public blockchain, decentralized public blockchain launched by OKX.Published on 13 Aug 2025Updated on 29 Jan 202627OKX Trading Rebate Card - Terms and Conditions
Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day. If you trade on the day when the Rebate Card is granted, your first trading fee rebate will be calculated from the granted time to 23:59 UCT+8, and be distributed to your Funding Account in USDT within the next day.Published on 9 Oct 2023Updated on 8 Jan 2026342Why is my accessible balance lower than my funds unavailable for withdrawal?
However, the value of your funds under the unavailable for withdrawal portion is a snapshot taken at the time of deposit. It does not change with the fluctuation of crypto value and trading activities. Here's an example to illustrate how both values can diverge: Stage 1: the user deposits 1 BTC at 17:00 UTC and a snapshot of its 60,000 USD equivalent value is taken. This value is locked for withdrawal confirmation.Published on 13 May 2024Updated on 3 Apr 2026344Supercharge your supercharts Terms & Conditions
Example: If a user's FTT is on October 15, 2025, at 14:00:00 UTC, their Eligibility Window to participate and earn rewards will close on January 15, 2026, at 14:00:00 UTC.Published on 1 Oct 2025Updated on 3 Apr 202631OKX Learn to Earn: BTC halving 2024 event rules
Each user can only participate in one campaign at any one time. If a user participates in multiple campaigns, only the last campaign registered will be rewarded.Published on 26 Mar 2024Updated on 28 Aug 20256,676OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
Each user can only participate in one campaign at any one time. If a user participates in multiple campaigns, only the last campaign registered will be rewarded.Published on 26 Dec 2023Updated on 3 Apr 20264,135How can I reduce trading fees?
The system calculates total volume daily at 00:00 (UTC+8) and updates the latest fee tiers between 04:00 and 06:00 (UTC+8).Become an affiliate and earn fee rebates You can apply to become an OKX affiliate and earn fee rebates by successfully inviting 10 valid new users. Invited users who are flagged by risk controls don’t count as valid. To qualify, the invited users must meet the following requirement: The trading volume of any single order must be at least 50 USDT.Published on 19 May 2025Updated on 7 Apr 202664Tokenized stocks FAQ
Market Closed Weekends: From Friday 23:59 to Monday 00:05 (UTC) Public holidays: Follows U.S. stock market holidays Trading halts: there might also be times where trading of the underlying stock is paused. During such times, token prices can increase in volatility. Note: Liquidity may be limited when trading native tokens during pre-market, post-market, or overnight sessions. It's recommended to trade using stablecoins.9. Are tokenized stocks available in all jurisdictions? No.Published on 2 Feb 2026Updated on 16 Mar 20267How do I download my account statements?
The record time is based on the UTC time zone, with 00:00 as the default cutoff time On app, only account statement records from the past 12 months are available for download. Downloading account statements from specific data is not supported at this time. Select download to download the statementI want to download account statements with full address To download your statements with a full address, please follow the steps here.Published on 6 Nov 2024Updated on 1 Apr 202678OneFootball Credits Trade and Earn
Terms & Conditions The "OneFootball Credits Trade and Earn" promotion starts on April 9 at 10:00 (UTC) and ends on April 20 at 10:00 (UTC) ("Campaign Period"). This promotion is open to fully KYC-verified OKX users in non-restricted jurisdictions (see Clause 6 of platform rules for restricted areas).Published on 9 Apr 2026Updated on 9 Apr 2026How do I enable allowlist? (app)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024. Permanent: The allowlist is initially valid for 30 days. You can manually change it to permanent by clicking 30 days > Permanent. Withdrawals to a permanent no-verification address will skip verification every time. No no-verification setting: If you do not select a verification period, each withdrawal will require verification.Published on 14 Aug 2023Updated on 31 Mar 20261,904