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How do I find my user ID (UID)?
Keeping your user ID handy can simplify many processes, allowing you to access assistance and platform features without delays.On the app Select the Menu option on the corner to be redirected to the User Center on the app Proceed to tap on the menu option Select the Profile and settings option at the top Load the info of your profile by selecting the Profile and settings option You'll see your UID info displayed within the Profile section on the User Center page, and the Copy option to copy it YourPublished on 20 Mar 2025Updated on 3 Dec 2025196How do I use the Futures Analysis tool?
Select Futures PnL to view the analysis throughout the month On the Web: Head to the Assets option on the menu and hover on it to load the options menu Load other options when you hover on the Assets option Select Analysis from the drop-down menu Analysis option can be selected from the options menu Select Futures analysis once the Analysis page is loaded to view the analysis throughout the month Futures analysis is available for selection under the Analysis page How do I view the Performance statsPublished on 3 May 2024Updated on 2 Apr 202679How do I set up indicators on the chart?
Navigate to the Trade option on the main menu and select Spot or Futures based on your preference Once the chart is loaded, locate the Indicators option in the main toolbar and select it to open the list of available indicators Note: each chart type has a different set of indicators.Published on 30 Nov 2024Updated on 10 Sept 202514How do I turn on the Economic Calendar on the original chart?
On the web Load the trading chart by navigating to the trading page, select the market you wish to trade in (for example, Spot, Futures) Select the Chart settings option Enter the Chart settings by selecting the option from the main menu In the chart settings menu, look for the Events option and check the boxes to turn the feature on before proceed to confirm it Head to Events and select all of the available options Once enabled, economic events will appear as markers or labels on the chart, alignedPublished on 10 Mar 2025Updated on 24 Mar 20263How do I turn on the quick order feature?
Select Display Enable quick order by ticking the Quick order option Activate the Floating window and/or Plus button by toggling the function on Switch on both of the options available under the Quick order option Find out how you can effortlessly execute your trade precisely here.Published on 23 Oct 2024Updated on 10 Sept 202516How do I claim McLaren Race Rewind NFT?
Find the NFT in your wallet Select Sell Kickstart your sale process by selecting Sell option Set your price and expiry then select List Select List to sell your NFTHow do I buy an NFT in the secondary marketplace? Find the NFT you want to buy on OKX secondary marketplace If the seller has it listed, you'll see a Buy now option to buy it at the asking price If not, you'll have the option to make an offer. This can be done by selecting the Make offer option Note: offers need to be made in WOKB.Published on 13 Jun 2024Updated on 12 Sept 202527How do I manually cancel my transactions on the official deBridge website?
the pending transaction and select it Load the order page by selecting the transaction You'll be redirected to the order page, select the Cancel option and you'll get your refund Cancel the order to redeem the refundPublished on 10 Sept 2024Updated on 12 Sept 202544How do I reorder after the P2P payment timeout?
Raise your dispute here Select the I have paid but the order is canceled option Select the right issue to start reordering Select the Submit payment proof option to upload your payment proof Submit your payment proof Select the Proceed option to instantly submit a replacement order Once payment proof is submitted, proceed to the next phase When payment proof is submitted, the following IM Cards will be sent to buyer and seller: Buyer Image of payment proof (appearing in the first step of reorderPublished on 17 Dec 2024Updated on 25 Nov 202569How to add personalized messages for custom price alerts?
to select the alert of your preference or the Create alerts option In the designated field, input your custom message.Published on 6 Feb 2025Updated on 10 Sept 20253How do I track my assets when trading in Spot and Futures mode?
The filtering options have also been optimized for a more efficient user experience. Select the filter button Turn on the option to hide assets with balances of 0 - 1 USD Check on the filters that you'd like to set on your tradingFAQWhy does the number of Positions option become very large? After the merger, the total of both positions and assets will be calculated, which may result in a larger figure than before.Why are my assets more than before on the trading page?Published on 23 Oct 2024Updated on 12 Feb 202619How do I use the Account long/short ratio indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Account long/short ratio Select Acc. L/S indicator and set your preference on the details before proceeding For App: select Trade > Spot > Chart (logo) > Indicators > Top Acc.Published on 16 May 2024Updated on 12 Feb 202619How do I use the Taker buy/sell volume indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Taker buy/sell volume Select Taker B/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on 16 May 2024Updated on 10 Sept 202529How do I turn on and sync multiple charts on a screen?
Select from any of the available trading modes off the main page menu to load the trading chart Select the multiple chart option from the main menu of the chart Select the chart layout, select up to 8 charts Load the chart layout option and select the 8-chart option Sync the interval, crosshair, and date range under Sync chart settings Head back to the chart layout and load all the synchronization of the options available For more info on how to navigate better in the trading world, visit here.FAQCanPublished on 9 Aug 2024Updated on 10 Sept 202530How do I use the Open interest indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the OI Select Open interest (OI) indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on 15 May 2024Updated on 10 Sept 202521How do I use the Top account long/short ratio indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Top account long/short ratio Select Top Acc. L/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on 16 May 2024Updated on 12 Nov 202521