All
FAQ
Announcements
Product documents
Why is my OKX app not working?
Contact OKX Assistant if: You can't access your account You receive repeated security warnings Transactions fail or show unexpected errors Troubleshooting steps don’t resolve the issue When contacting support, prepare the following details: Device model Operating system version App version Screenshots of the issue Description of steps you’ve already tried Providing this information can help our support teams diagnose the issue faster.How can I keep my OKX app secure?Published on 16 Mar 2026Updated on 6 Apr 20266How do I add OKX widget on my phone?
Actual setting steps may vary by device. The methods are as below: Disable battery optimization via Settings > Battery > Battery optimizations > Don't optimize Keep apps running in the background via Settings > OKX app > allow Background Activity Lock the OKX App to keep it running in the background. Firstly, access the recent apps area, locate the OKX app.Published on 15 Aug 2023Updated on 14 Apr 20265,903How do I set up indicators on the chart?
Follow this step-by-step guide to enhance your charting experience.How can I create the indicators? Navigate to the Trade option on the main menu and select Spot or Futures based on your preference Once the chart is loaded, locate the Indicators option in the main toolbar and select it to open the list of available indicators Note: each chart type has a different set of indicators.Published on 30 Nov 2024Updated on 10 Sept 202514How do I safeguard my Web3 wallet from fraudsters?
Review of fraudulent tactics: Step 1: Fraudsters utilize enticement methods to prompt users to click on third-party links, redirect from the recharge entry to the wallet, and use malicious code to fill in the contract address for the token. Step 2: During the transfer operation, there will be warnings about the effect and risk of altering permissions. If the user proceeds, it leads to malicious alteration of permissions.Published on 13 Dec 2023Updated on 27 Jan 2026995What's KYC: What to expect and why it matters?
It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on 24 Jun 2025Updated on 6 Apr 202655What is OKX Wallet Auto-Confirm?
Auto-Confirmation is designed to improve user experience in three key ways: Faster transaction execution By skipping repeated confirmation steps, transactions can be completed more quickly, helping users respond faster to market movements. Smoother trading flow Users can enjoy a more seamless experience similar to that of centralized exchanges, without interruptions during the trading process.Published on 25 Sept 2025Updated on 23 Mar 2026370How do I create a DEX trading wallet?
If your wallet address is flagged as a “black address,” you can only escape or deactivate the wallet—you won’t be able to continue trading. Before making changes, we recommend backing up the private key or seed phrase of your target Externally Owned Account (EOA).Published on 1 Oct 2025Updated on 3 Dec 202524How to avoid Honeypot tokens in CeDeFi Trading?
Research project background and community feedback: Before investing, review the project's information, whitepapers, and community reputation.How to detect Honeypot tokens? 1. Visit OKX wallet website and search for the token using it's contract address Note: always use the official contract address when searching for a token to avoid copycat or scam tokens. Search the token or contract address on OKX Wallet webpage 2. Check the token assessment including the token overview and risk checks.Published on 30 Sept 2025Updated on 4 Mar 20263EVM Inscription Tool FAQ
Insert your transaction data, excluding "data:," as it has been pre-filled by the system in the Text mode field Always exclude "data:," while inputting the inscription data Select your preferred frequency in the Repeat transactions field Note: the number of transaction data that you have inserted represents the number of signatures required for the inscription Select Confirm to begin the inscription process Select Confirm to complete the inscription3. How do I access EVM inscribed assets?Published on 15 Dec 2023Updated on 18 Dec 202523X Layer upgrade and OKT/OKB asset handling FAQ
After the burn, all OKB transferred to the black hole address will be automatically burned, manual OKB burns will stop, and the total supply of OKB will be fixed at 21 million.Will OKT deposits now also be exchanged at the same average closing price? Yes. OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time.Published on 13 Aug 2025Updated on 29 Jan 202627Does OKX Marketplace charge fees?
We believe that every creator, regardless of their background, should have an equal opportunity to thrive in the NFT space.Democratizing access NFTs have opened up new possibilities for digital ownership, but the traditional fee structures have often excluded those with limited resources.Published on 14 Oct 2023Updated on 12 Sept 202522BRC20 Trading and Inscription FAQ
Select your preferred frequency in the Repeat transactions field Note: the number of transaction data that you have inserted represents the number of signatures required for the inscription 6. Select Confirm to complete the inscription transaction Fill in all the inscription details to create a transaction5. How do I buy and sell BRC-20 tokens? You can refer to this article to learn more about how to buy and sell BRC20 tokens.6. What should I do if I have insufficient BTC tokens?Published on 20 Dec 2023Updated on 2 Mar 2026817How do I close lead trades with a limit order and custom amount?
What's the background? We've enhanced our copy trading system, ensuring that the experience of leading trades aligns with manual trading experience. With the upgrade, lead traders can use limit orders and custom amounts to close positions, eliminating the restrictions found in the old system version.Futures lead tradersHow do I open a futures lead trade position? Once you've become a futures lead trader, you'll need to select contracts for leading trades.Published on 5 Dec 2023Updated on 9 Feb 20262,263How do I list my BTC collection on OKX Marketplace?
Step 1: Connect your wallet Go to Wallet and connect your OKX wallet Note: make sure you have a Bitcoin address before you list a BTC collection Step 2: Select List collection to submit your application Go to Marketplace > Inscriptions and select Ordinals > List collection Select List collection to submit your application Step 3: Fill in the collection information Collection Info: fill in general information such as collection name, description, collection logo, and other information.Published on 7 Jun 2024Updated on 12 Feb 202635Introduction to proportional copy trading
App version Step 1: Navigate to trade - Marketplace - Copy Trading. If you do not see the corresponding entry after clicking, please log in and try again. Step 2: After entering the copy trading section, select the card you are interested in. Click the "Copy" button in the upper right corner of the card to access the copy trading settings. Step three: Configure your copy trading settings to complete the creation of your copy trading relationship.Published on 4 Apr 2023Updated on 3 Feb 202659