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Apple Pay – Additional Terms
Service Relationship Apple Pay is provided by Apple Inc. (“Apple”). Apple is not the card issuer and is not responsible for the OKX Debit Card ("Card"), underlying account, or any transaction disputes. Tokenised Card When you add the Card to Apple Pay, Apple substitutes a Device Account Number (“token”) for your actual Card number. We may decline, suspend, or delete that token at any time—for example, if we suspect fraud or if your Card account is closed.Published on 8 Aug 2025Updated on 3 Oct 2025FAQ10OKX to list Wall Street Memes (WSM) for spot trading
OKX is pleased to announce the listing of Wall Street Memes (WSM) on our spot trading markets. Please take note of the following schedule: WSM deposits will open at 06:00 pm UTC on September 25, 2023. WSM/USDT spot trading will open at 10:00 am UTC on September 26, 2023. WSM withdrawals will open at 10:00 am UTC on September 27, 2023. WSM trading will open on OKX Wallet > DEX at 2:00 pm UTC on September 26, 2023. WSM was born out of the Wall Street Memes movement.Published on 26 Sept 2023Updated on 17 Nov 2025AnnouncementsWhat could be the reasons behind the failures of my futures copy trades?
This in-depth analysis offers insights into the common reasons behind failures in copy trades, offering valuable perspectives for both copy traders and lead traders alike.What could be the reasons behind the opening positions failure? Related trader Common reason Details Copy trader Insufficient funds If the copy trader has insufficient USDT funds in their trading account, they may be unable to open new positions.Published on 1 Sept 2023Updated on 12 Feb 2026FAQ202Ramadan lucky draw with OKX!
Apple Airpods Pro 3 price refers to the Apple website and does not include taxes, specifically a Apple Airpods Pro 3 with a retail price of $249 (Physical IPhone will only be offered in Thailand and Indonesia - within capital city area otherwise it will be replaced with USDT voucher) Apple Airpods Pro 3 winners will be reached out via email and given 7 days to claim their prize. If winners do not respond within 7 days, they will forfeit their Apple Airpods Pro 3 rewards.Published on 10 Apr 2023Updated on 17 Nov 2025AnnouncementsPasskey FAQ
Why can't I verify my passkey with my original device and Apple ID? If you're asked to scan a QR code even when using your original device and Apple ID, it may be because your iOS version is outdated and doesn't support the passkey feature. To resolve this, please update your iPhone to the latest version of iOS. Once updated, you'll be able to complete the verification process smoothly.2. How do I log in with passkey if I've switched to a new iPhone?Published on 19 Mar 2025Updated on 4 Mar 2026FAQ117OKX TG Wallet has newly released the Gift feature and OKX TG Bot on Telegram
Enter the contract address (CA) of the token you wish to query in the group chat. The OKX TG Bot will instantly provide detailed information about the token, including price, market cap, trading volume, holders, and social media updates. Click the "Buy <> Sell" button or select preset buy/sell options to quickly navigate to the OKX Mini Wallet’s Meme Mode for trading.Published on 27 Dec 2024Updated on 17 Nov 2025AnnouncementsWhat is AA Smart Account?
Contract Accounts (CAs) are controlled by code logic and do not possess private keys. They include token contracts and DeFi smart contracts. AA Smart Accounts combine the advantages of both EOAs and CAs, making the account itself programmable. They offer features like batch transactions, gas delegation, key recovery, and more.2. Can I delete my AA Smart Account? Yes, you can. Learn more about how to delete your AA Smart account.4. What should I take note of when using an AA Smart Account?Published on 4 Sept 2023Updated on 9 Feb 2026FAQ6,099Managing RFQs on the RFQ board
Under the "Bid" and "Ask" sections, a light gray bar shows behind the values that recedes. When this light gray bar disappears, the quote it is behind will expire automatically. To see the actual time remaining for a quote, hover over this area to reveal a tooltip with the number of seconds remaining in that quote's lifetime.I've clicked on "Quote" to quote an RFQ and in the popup window and clicked the "Submit" button, however nothing happens. Why is this?Published on 30 Jun 2022Updated on 10 Sept 2025FAQ17The Segwit2X Hard Fork Failure Handling
Dear Valued Customers, As the Bitcoin community did not reach an adequate consensus, the developers behind Segwit2X had decided to suspend the upcoming hard fork. Therefore we will trigger the Segwit2X hard fork failure handling procedure on the 21st November, 2017. The details of the procedures are as follow: At 10pm on November 21, 2017, we will freeze the token conversion between BTC and BT1/BT2. At the same time, we will no longer support the BT1/BTC and BT2/BTC trades on our platform.Published on 17 Nov 2017Updated on 17 Nov 2025AnnouncementsOKX lists Shiba Inu's native asset, SHIB, for spot trading
The team behind SHIB positions the project as “an experiment in decentralized spontaneous community building.” The team also announced the creation of ShibaSwap, a decentralized exchange currently undergoing testing before launch.Published on 8 May 2021Updated on 17 Nov 2025AnnouncementsOKX will list Town Star’s TOWN token for spot trading
Trading of TOWN will start according to the following schedule: TOWN deposits open at 2:00 am UTC on Nov. 18 Spot trading for TOWN/USDT opens at 5:00 am UTC on Nov. 18 TOWN withdrawals open at 10:00 am UTC on Nov. 19 Town Star is a game by one of the co-founders of Zynga, the company behind popular titles such as FarmVille.Published on 17 Nov 2021Updated on 17 Nov 2025AnnouncementsWhat do I need to do when I change my country of residence?
There are no changes to the login process for the app version.Tips when entering your address Enter your full address (street, unit number if applicable, city, postal code, etc.) using the required format shown on screen. If proof of address is required, ensure your document (utility bill, bank statement, etc.) clearly shows the same address. Use the latest version of the OKX app or access the website with an updated browser. Ensure uploaded images and documents are clear and readable.Published on 10 Apr 2025Updated on 16 Mar 2026FAQ537How do I create passkeys? (app)
Passkeys can sync across devices using the same Apple ID. Android: Passkeys depend on Google services, so your device must be able to access Google. 2. Open the OKX app, go to menu, and select Profile and settings Select menu at the top left corner 3. Find the Security in the User center Select Security on the user center page 4. Select Passkeys Select Passkeys to continue 5.Published on 16 Aug 2023Updated on 31 Mar 2026FAQ12,919Lead Trader Behavior Playbook
Trader real-name verification (Coming soon) In line with our responsibility for our copy traders, we need to more clearly understand the real individual traders behind each lead trading account. In the future, we’ll be launching a real-name verification process for our lead traders. We’ll verify traders through methods including video authentication and offline meetings. After verification, lead traders will get more exposure on OKX.Published on 9 Aug 2023Updated on 15 Oct 2025Product documentationOKX Partners with Tafabot, providing more Bot selection across Spot, Futures and Arbitrage
To access Tafabot, follow these steps: Download the Tafabot app from the Google Play Store or Apple App Store. Create an account. Click on "Connect to an exchange." Input your API Keys (learn how to obtain your OKX APIs). You are now ready to start using Tafabot. To open an OKX account, you can sign up here. Risk warning This activity does not constitute or shall not be considered as a recommendation to deal with any products, or investment advice.Published on 23 May 2023Updated on 17 Nov 2025Announcements