All
FAQ
Announcements
Product documents
Lifetime P2P trading amount limit for KYC 1 users
In order to provide a more secure P2P trading environment, we have added a lifetime P2P trading amount limit for KYC 1 users. The lifetime P2P trading amount is 5,000 USD for buying in P2P and Express. The accumulation of the lifetime P2P trading amount starts on April 12th. For KYC 1 users, if the trading amount is higher than the maximum limit, users will be redirected to the KYC page to upgrade to KYC 2. We apologize for any inconvenience caused.Published on 14 Apr 2023Updated on 17 Nov 2025AnnouncementsStake TON to enjoy airdrop rewards from a 1, 200 TON prize pool
Campaign details 1. Eligibility Complete identity verification Stake at least 1 TON to be eligible to receive airdrop rewards 2. Rules Before the campaign starts, we'll take a snapshot of your TON On-chain Earn subscriptions on July 10, 2024 at 6:00 am UTC. This snapshot will determine your baseline holdings. We'll take daily snapshots at 6:00 am UTC of your On-chain Earn subscriptions during the campaign period.Published on 10 Jul 2024Updated on 17 Nov 2025AnnouncementsImportant update: T+1 restriction on IQD maker buy orders on OKX P2P marketplace
Effective from September 26, 2024, at 06:00 UTC, a T+1 restriction will be applied to all IQD buy orders and will affect all lite users who have completed a trade as a maker-buyer on the P2P platform. What is a T+1 restriction? A T+1 restriction is a standard safety measure that delays the settlement of your purchased crypto by one business day (24 hours) after the order is completed. This additional time allows sellers to verify payments and minimize the risk of fraudulent activity.Published on 27 Sept 2024Updated on 9 Feb 2026AnnouncementsOKX Wallet supports HMSTR airdrop claim
For wallets qualified for airdrops, check for HMSTR tokens on the Wallet Home. OKX Wallet also supports bulk transfers on the TON network. Go to More on the Wallet Home or select the banner to try it out. OKX team September 27, 2024Published on 27 Sept 2024Updated on 17 Nov 2025AnnouncementsWhere do I find limits, fees and processing time details for cash deposit?
On the app Select Transfer on the home page Select the Transfer option Select Deposit Select Deposit as your transaction method Select your preferred currency option Select your preferred currencyOn the web Select Deposit from the home page tab, select Deposit cash from the Deposit menu off the home page tab or go to Assets and select Deposit Select Cash Select your preferred entry to Deposit on the home page before selecting Cash on the Deposit pageHow do I access supported currencies and cash depositPublished on 23 May 2025Updated on 12 Feb 2026FAQ28How do I become part of the OKX P2P Merchant Program?
The specific steps are as follows:1. Meet 4 verification requirementsCondition 1: Complete [Video Verification]. Video verification needs to be done in [C2C Buy Crypto]. Open the App homepage, tap [C2C Buy Crypto], then select [My] - [C2C Video Verification] - [Start Recording].Published on 25 Nov 2022Updated on 29 Jan 2026FAQ718OKX supports Unichain's network
Unichain is an Ethereum Layer-2 network built to be the home for DeFi. Unichain was developed by Uniswap Labs and allows onchain markets to operate with unparalleled speed and efficiency. Users on Unichain benefit from 1 second block times and up to 95% lower fees than Ethereum Layer-1. Unichain is also the first and only L2 to use TEE-based block building to minimize MEV loss and improve onchain price accuracy.Published on 5 Jun 2025Updated on 15 Oct 2025AnnouncementsHow do I deposit SGD with PayNow?
Go to Assets and select Deposit Select SGD balance to begin your cash deposit Go to SGD balance to start making a cash depositOn the app Open your OKX app, select Transfer on the home page > select Deposit > Select asset to deposit/withdraw Select Deposit to start your deposit from the home page You can also select one of the assets on the Portfolio page and select Deposit as well.Published on 8 Nov 2024Updated on 23 Dec 2025FAQ7OKX to merge Single and Multi-collateral loans in Flexible Loan revamp
However, users will still be able to pay off any legacy Single-collateral Loan orders as normal on the Loan home page. Sincerely, OKX Team July 12, 2023 UTCPublished on 12 Jul 2023Updated on 17 Nov 2025AnnouncementsWhat can help prevent P2P crypto scams and protect my assets?
Avoid meetups in private spaces like an individual's home and validate the shop address of the merchant before the meeting. Do validate that the cash received is legitimate and the amount accurate before releasing any crypto assets. During meetups, always bring someone you trust and never go alone when conducting offline transactions.6.Published on 2 Sept 2023Updated on 12 Feb 2026FAQ1,460How do I find my deposit address and tag/memo/comment?
If it's required, make sure you fill in both the deposit address and tag/memo/comment to avoid any potential losses; if there is no tag/memo/comment required, the deposit address alone will be sufficient. The process for sub-accounts to find deposit addresses is the same as for the main account. If your deposit address appears different, this may be due to the system upgrade or the presence of multiple available addresses, which is normal.Published on 22 Aug 2023Updated on 2 Apr 2026FAQ68,440What are OKX SG's crypto trading bots and how do I utilize them?
On the app Head over to Menu > User Center option at the Home page Select Menu at the Home page Select Bots to explore our selection of trading bots Within the User Center section, select Bots Trading bots page loads up and it's ready to be exploredOn the web Hover over the Trade menu and select the Spot option Select Spot from the dropdown menu Access trading bots under the Tools option Select the type of trading bot of your preference from the Tools optionWhat's the Spot grid trading bot?Published on 28 Jul 2025Updated on 17 Nov 2025FAQOKX will list APENFT’s NFT token for spot trading and launch NFT staking
Mobile: From the app’s home screen, tap on Earn/DeFi. Then, use the search box or scroll the list of assets to find NFT. Tap Select to view more information and then Subscribe to choose the amount of NFT you wish to stake. You can also access Earn by clicking here: https://www.OKX.com/earn Risk warning: Trading digital assets involves significant risk and may result in the loss of your invested capital.Published on 11 Nov 2021Updated on 17 Nov 2025AnnouncementsOKX lists PlatON's native asset, LAT, for spot trading and launches LAT staking with 80% estimated yield
Trading of LAT will start according to the following schedule: 1. LAT deposits open at 03:00 am UTC on May 12 2. Spot trading for LAT/USDT opens at 03:45 am UTC on May 12 3. LAT withdrawals open at 10:00 am UTC on May 13 OKX is giving away a total of 1,000,000 LAT and 1,000 co-branded NFTs in a lucky draw for traders who deposit or trade LAT on OKX.Published on 12 May 2021Updated on 17 Nov 2025AnnouncementsWhy is Pay moving to Simple mode?
Update your app to start experiencing it.What does the new Pay home experience look like?Previously: Standalone Pay mode Old entry point for you to enter the Pay page Old Pay page once you enter the pageNow: Pay tab under Simple mode New entry point for you to enter the Pay page New Pay page once you enter the pageWhat's included in Simple Pay?Published on 27 Jan 2026Updated on 28 Jan 2026FAQ4