Dear Clients, We are aware of issues that occurred earlier today with some REST API endpoints, including GET/api/v5/account/balance and GET/api/v5/account/positions. The issues have been resolved and OKX will publish an incident report in due course. We sincerely apologize for any inconvenience this incident may have caused. Regards, Team OKX

With the ability to add personalized messages to these alerts, you can include tailored notes, reminders, or even specific trading strategies to guide your actions when the alert is triggered. This feature not only enhances your trading efficiency but also keeps your alerts aligned with your unique goals and plans, ensuring you remain organized and prepared for every market opportunity.

The hidden Personal trades feature allows lead traders to hide your personal trades from other users. When this feature is enabled, your personal trades aren't visible to others, and the trader isn't featured on the leaderboard. By default, visible personal trades are displayed with a 5-minute delay. This ensures a basic level of privacy even if the feature isn't explicitly enabled.

personal data is encrypted and securely stored in line with data protection laws.

Later, when users invest a significant amount of funds, scammers will reject withdrawal requests for various reasons such as "low credit score, requiring payment of a certain amount," or demanding a deposit before allowing withdrawals. User withdrawal requests are being rejected and being requested to deposit more funds to increase the credit score Another common situation where an individual fell victim to an online scam involving the Edaytask platform.

Dear valued customers, We will reopen the deposits and withdrawals of High-performance Blockchain (HPB) from 8am Dec 14, 2018 (CET) as the client upgrade has completed. Please rest assured that the server is in stable operations and all your deposits during the maintenance time will be automatically credited to your account soon. Thank you for your continued support. Regards, OKX Dec 14, 2018

Dear valued customers, We have paused High-performance Blockchain's (HPB) deposits and withdrawals from 9am Dec 19, 2018 (CET) for a client upgrade. The services will be resumed once the upgrade completes. During this time, you can still deposit HPB into OKX, please rest assured that your asset will be credited to your account after the upgrade. We apologize for the inconvenience caused. Regards, OKX Dec 19, 2018

Dear valued customers, We have paused High-performance Blockchain's (HPB) deposits and withdrawals from 5am Dec 13, 2018 (CET) for a client upgrade. The services will be resumed once the upgrade completes. During this time, you can still deposit HPB into OKX, please rest assured that your asset will be credited to your account after the upgrade. We apologize for the inconvenience caused. Regards, OKX Dec 13, 2018

Please rest assured that we will handle all technical requirements involved in completing the registration of your HPB tokens on our platform. Please note that HPB depositing and withdrawal will be suspended from 04:00 Nov 7, 2018 (CET). Also, do NOT use the existing HPB deposit address after the swap completes. A new address will be generated for depositing. We will make a further announcement when HPB depositing and withdrawal services resume. Thank you for your continued support.

Dear valued customers, Due to mainnet upgrade, the depositing and withdrawal of Stellar (XLM) will be suspended from 11:00 Oct 10, 2019 (CEST, UTC+2) until the upgrade is complete. Please rest assured that all deposits made during the upgrade will be automatically credited to your account. We apologize for any inconvenience this may cause. Thank you for your continued support and we assure you our best services at all times. Regards, OKX Oct 10, 2019

The deposit network for this token is currently closed: for some tokens, the network may temporarily suspend deposits, which can prevent the deposit from being credited. In such cases, the asset will not display in your platform account. Rest assured, assets that have already been recorded on the blockchain will not be lost. Once the network reopens for deposits, the platform will process it promptly. You can refer to the deposit page for the estimated recovery time and check back later.

We will suspend STC depositing and withdrawal from 15:00 Aug 15, 2018 (HKT). The services will be resumed after the swap is complete and the stability of the mainnet is assured. Please rest assured that we will handle all the technical requirements involved. Please note: 1. During the suspension, the existing depositing and withdrawal addresses of STC will be discarded. Any STC deposit to the old address will not be retrievable. 2.

To deposit SGD, log in to your online banking and make a transfer to your account with us using the provided transfer details. Start a transfer request using the transfer details that we provide on our app or website.How do I deposit SGD?On the web Log in to your account at my.okx.com.

The hard fork would be activated on Nov 14th, 2017 at time around 03:00-05:00 (HKT) OKX would cease all deposit and withdrawal in respect to BCH at Nov 13, 2017 22:00 (HKT). Please be also noted that trading on BCH spot, futures and c2c would not affected. OKX has already been prepared for such hard fork upgrade. Please rest assured of the safety of your BCH assets. Kindly reminded that you are not advised to deposit BCH until the fork is fully completed. OKX Team Nov 13, 2017

To deposit USD via wire transfer, go to your bank account online to send a transfer to your account with us. Start a transfer request using the transfer details that we provide on our app or website.How do I make a USD deposit as a Singapore user?On the web Log in to your account at my.okx.com.