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Why haven’t I received a reply from the blockchain project team?
If you contacted a blockchain project team such as Ethereum and Bitcoin directly and didn’t receive a reply, please note that these projects are independent, public blockchain networks and aren't operated or managed by us. Each blockchain functions as a decentralized system, meaning there's no central support team responsible for individual user requests.How does OKX work with different blockchain networks?Published on 17 Oct 2025Updated on 27 Jan 202610How do I opt out as an Accredited Investor?
Ltd. ("OKX SG") If you have previously opted in to be treated as an Accredited Investor, you may opt out at any time.How can I opt out of Accredited Investor status? To opt out as an Accredited Investor: Start a live chat via our Support Center and let us know that you no longer wish to be treated as an Accredited Investor Once you confirm your intent to opt out, we may be required to take steps to comply with applicable laws and regulations.Published on 8 Apr 2025Updated on 17 Nov 2025Supercharge your supercharts Terms & Conditions
Australia Information about: digital currency exchange services is prepared by OKX Australia Pty Ltd (ABN 22 636 269 040); derivatives and margin by OKX Australia Financial Pty Ltd (ABN 14 145 724 509, AFSL 379035) and is only intended for wholesale clients (within the meaning of the Corporations Act 2001 (Cth)); and other products and services by the relevant OKX entities which offer them (see Terms of Service).Published on 1 Oct 2025Updated on 6 Nov 202523Accredited Investor Trading Fees
Ltd. and OKX Financial Pte. Ltd.Published on 8 Dec 2025Updated on 27 Feb 2026What's a dusting attack?
Avoid interacting with the dust or transferring it. Even if the dust is later moved, attackers typically can't establish a meaningful link to your identity. Exchange accounts: If you notice dusting-related activity involving an exchange account, exercise extra caution. Avoid interacting with dust-related addresses, and don't deposit or transfer dust-linked funds to prevent unnecessary losses. Note: dusting attacks can't be completely avoided on public blockchains.Published on 4 Oct 2024Updated on 3 Mar 202613How do I qualify as an Accredited Investor?
Ltd. ("OKX SG") The Monetary Authority of Singapore (MAS) issued guidelines on April 2, 2024 which set out additional consumer protection measures to be adopted by digital payment token service (DPT) providers [PS-G03]. These measures include restrictions on facilitating selected DPT activities when dealing with retail customers. Hence, we need to differentiate retail customers from other customers, such as Accredited Investors (AI).Published on 8 Apr 2025Updated on 9 Feb 20266OKX Beginner's Guide
Select the headset icon at the bottom right corner of your browser On the app: Go to Menu, tap the headset icon to enter the support center, then tap on the headset icon again to interact with OKX Assistant. Enter your question in the chat bubble. If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent. Note: If you haven't logged in to your account, please select your country of residence when interacting with OKX Assistant before proceeding.Published on 20 Mar 2023Updated on 19 Feb 20261,694How can I boost my OKX P2P ads completion rates?
A high completion rate not only underscores your professionalism but also fosters a positive reputation, paving the way for seamless interactions and mutually beneficial exchanges. Therefore, nurturing and maintaining a stellar completion rate is paramount for thriving in the competitive realm of P2P trading, where trust is the currency that drives success.How does the completion rates work?Published on 18 Apr 2024Updated on 28 Aug 202554What are the public and private markets in P2P trading?
The P2P (Peer-to-Peer) trading offers a decentralized model where participants can interact directly with each other, eliminating middlemen and reducing costs. On OKX P2P trading, you can choose to publish ads in public or private markets, each with its own advantages. What are the advantages of public and private markets in P2P trading? 1.Published on 11 Aug 2023Updated on 14 Feb 2026287Why is my deposit/withdrawal suspended?
You can also reach out to the project's support team if you need further assistance.Published on 31 Aug 2023Updated on 26 Jan 2026968OKX SG Beginner's Guide
Select the headset icon at the bottom right corner of your browser On the app: Go to Menu, tap the headset icon to enter the support center, then tap on the headset icon again to interact with OK Assistant. Enter your question in the chat bubble. If you need further help, select Chat with agent in the chat bubble to connect with a customer support agent. Note: If you haven't logged in to your account, please select your country of residence when interacting with OK Assistant before proceeding.Published on 24 Jun 2025Updated on 3 Dec 20252Singapore Referral Program - Terms and Conditions
Ltd. (OKX SG). Both referrers and Invitees have to be under OKX SG to be eligible. However, this program may not be available to all OKX SG users and eligibility is determined at OKX SG's discretion. The Invitee must be a verified Accredited Investor to be able to earn the New User Bonus Rewards and for the referrer to earn the Referral Rewards. Invitees are only permitted to create one account with OKX SG.Published on 17 Nov 2024Updated on 17 Nov 2025VIP New Year gift set FAQ
Ltd. ("OKX"). The Promotion starts on 1 January 2026 at 21:00 (UTC+8) and ends on 9 January 2026 at 24:00 (UTC+8)(the "Promotional Period"). By default, users who enter the Promotion page and participate in this Promotion are deemed to have read and understand the terms and conditions of this Promotion. The Promotion is only available to existing OKX VIP users (as of 1 January 2026 at 21:00 (UTC+8)) who meet the requirements set out in these terms and conditions ("Eligible Users").Published on 19 Dec 2025Updated on 3 Mar 2026238OKX listing mechanism
In order to provide more trading information, following the end of the call auction, OKX will display the project team's opening price at the commencement of continuous trading as the initial price of the trading chart. The project team's opening price is provided by the token project team usually based on the valuation of the project.Published on 27 Apr 2018Updated on 5 Mar 20267,444Turkey Referral Program - Terms and Conditions
rules or terms and conditions or announcements (as amended and restated from time to time) in connection with the project, violating local regulatory rules or any engaging in other activities with the intent or result of abusing, disrupting or undermining the legitimate operation of the project, as determined by OKX at its sole discretion.Published on 9 Jul 2024Updated on 9 Feb 202652