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What do I need to do when I change my country of residence?
Learn more how you can do it here. Upon successful identity verification, your country/region of residence will be updated to your new one.Published on 10 Apr 2025Updated on 11 Mar 2026481How do I buy crypto?
Why do I need to verify my account before completing a Buy transaction? Verifying your identity helps us to keep your account secure, and increase your buying limits.Published on 10 Aug 2023Updated on 17 Nov 20251,781How do I sell crypto?
Why do I need to verify my account before completing a Sell transaction? Verifying your identity helps us to keep your account secure, and increase your buying limits.Published on 10 Aug 2023Updated on 17 Nov 20252,228What to do in the event of a trade error
The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can. OKX cannot invalidate any trades done OTC with another user, the only way to solve a trade error is to agree with your counterparty about how to best proceed.Published on 30 Jun 2022Updated on 12 Feb 202696Knowledge test FAQ
However, please note that starting from 19 June 2025, passing the test will be necessary to avoid any restrictions to our DPT services.What's the passing score for the knowledge test? To pass, you must answer at least 4 out of 6 questions correctly. You'll be notified in-app if you've passed or failed.How do I take the knowledge test? You can access the test here. Most users complete it within 5 minutes.Published on 3 Jun 2025Updated on 1 Dec 20252How do I buy crypto with GrabPay?
You can now use GrabPay to buy crypto instantly on our platform—via app and web.How do I own a crypto with GrabPay?Published on 28 Jan 2026Updated on 28 Jan 2026How do I activate my Pay?
You can activate Pay by following these steps:How do I activate it? Go to Simple and select Pay from the main menu Select Activate Pay, and set up a secure passkey Complete the security verification and you're all set! Verify your identity for full accessWhy do I need to create a passkey to activate my Pay account? Pay accounts are based on smart contract wallet architecture. Creating a Pay account automatically generates a unique passkey.Published on 16 Sept 2025Updated on 28 Jan 2026What's USDT0 and how do I use it?
Do I need to do anything? Wrapped USDT on X Layer is being phased out. USDT0 will be at the center of X Layer’s stablecoin future, so start migrating today.Published on 12 Sept 2025Updated on 20 Jan 202622How do I trade with OKX on TradingView?
After you have transferred successfully, start your trading journey.How do I start trading in TradingView?Published on 29 Jul 2025Updated on 20 Jan 202661How do I turn on Hedge mode?
This ensures they remain profitable or minimize downside risks while keeping their long-term investment intact.How do I enable hedge mode?Published on 7 May 2025Updated on 10 Sept 20258How do I share order parameters?
Sharing your order parameters is a valuable feature that enhances collaboration among traders. Whether you want to communicate your trading strategies, discuss market trends, or seek feedback from others, we provide a seamless way to share your order details securely and efficiently. This eliminates the need for manual explanations, ensuring accuracy and clarity in trading discussions. With this...Published on 7 May 2025Updated on 10 Sept 20254How do I qualify as an Accredited Investor?
Customers who agree to be treated as Accredited Investors are reminded to exercise utmost caution when dealing with DPTs.How do I become an Accredited Investor?Published on 8 Apr 2025Updated on 9 Feb 20266How do I find the Marketcap feature?
Identify trends: detect bullish or bearish market conditions and adjust your trading strategies accordingly.How do I find the Marketcap feature?Published on 27 Feb 2025Updated on 10 Sept 20256How do I whitelist OKX Emails?
If the email service provider is pushing OKX emails into your spam folder, you can follow the below instructions to whitelist our email addresses.Gmail Log in to your Gmail account and select Settings and See all settings Open settings page Find the Filters and Blocked Addresses tab and select Create a new filter Create a filter Insert okx.com into the From field and select Create filter Check...Published on 26 Nov 2024Updated on 8 Sept 202567How do I deposit SGD with PayNow?
To initiate a PayNow transfer, you'll need to have a banking app in Singapore that supports PayNow QR.How do I make an SGD deposit?On the web Log in to your account at okx.com.Published on 8 Nov 2024Updated on 23 Dec 20257