All
FAQ
Announcements
Product documents
How do I complete the required tasks shown in the app?
This means you might be asked to complete a few tasks within the app, such as submitting additional details or documents.Getting startedStep 1: Watch for a notification If action is required from you, a banner will appear at the top of your app. Tap this banner to continue. Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams.Published on 3 Jul 2025Updated on 10 Jul 202535Why should I choose OKX affiliate program?
We also provide a variety of marketing materials, including banners, links, and landing pages to help you grow your audience.Why should I be part of this affiliate program? Overall, our affiliate program is a great choice for anyone looking to promote a reputable cryptocurrency exchange. With our wide range of trading products, generous commission rates, and marketing materials, it's a great way to earn money through referrals.Published on 19 Apr 2024Updated on 6 Apr 202618Why is my deposit locked?
Please check for any required assessment prompts in the banner of your OKX app and complete them as instructed. If the issue persists after completing the required assessments, please contact the OKX Assistant for further assistance.Published on 19 Dec 2023Updated on 3 Mar 2026971How do I set up a recurring buy plan?
We’ll send you an email notification, and you’ll also see an “Action required” banner on your plan detail page explaining the exact reason. If a plan fails three consecutive times, it'll be automatically paused and you’ll receive an email notification. Note: an order can also fail due to a technical issue at times. If an order fails, we'll send you an email to let you know and we'll continue to execute future orders on schedule.Published on 23 Jan 2025Updated on 31 Dec 202550OKX ZERO Trading Fees event FAQs
Once you have completed verification, select Join Now on the banner on top of the page or within the card for step 3 to participate in this event. Once the button shows Joined, your participation has been successfully recorded and confirmed. Your first trading fee rebate card will be credited to your account within 20 minutes.3. Where can I check my identity verification level? You can check your verification status here.Published on 6 Jul 2023Updated on 3 Apr 202638Lead traders: Spot lead trading guidelines
How to apply: you can apply through the banner on the copy trading page, or directly apply to become a spot lead trader here. The banner on the copy trading page is one of the channels for you to be a lead trader Submit your personal info: provide your contact method, social media account, and bio. You'll receive the results of your application in 3-5 working days.Published on 30 Oct 2023Updated on 9 Apr 2026195
Showing 1-6 of 6 articles