All
FAQ
Announcements
Product documents
Unseen City Shirts - Blue Moon - NFT FAQ
Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Malta, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, the Netherlands, Ukraine.Published on 25 Apr 2024Updated on 4 Dec 20252OKX Learn to Earn: BTC halving 2024 event rules
OKX users who are holding valid verification document from Russia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, can take part in the promo during the Campaign Period and win between 0.000020 BTC - 0.00015 BTC (“Reward”). Rewards will be distributed among the participants in accordance with the rules below. You can learn about Bitcoin halving with OKX, complete the quiz, and have the opportunity to earn free coins.Published on 26 Mar 2024Updated on 28 Aug 20256,676OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
OKX users who are holding valid verification document from Russia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, can take part in the promo During the Campaign Period and win between 1 and 5 TON (“Reward”). Rewards will be distributed among the participants in accordance with the rules below.Published on 26 Dec 2023Updated on 3 Apr 20264,135What's KYC: What to expect and why it matters?
Periodic review We regularly assess whether your current activity matches your initial profile This helps us identify inconsistencies and strengthen our platform's integrityWhy am I being asked to verify again? Reverification isn’t a sign of trouble—it’s a routine part of KYC maintenance.Published on 24 Jun 2025Updated on 6 Apr 202656TradingView Subscription Codes – Terms and Conditions
Exclusive Terms and Conditions These terms and conditions govern the eligibility and use of TradingView subscription codes distributed by OKX SG (the "Distributor") to eligible users participating in various OKX SG campaigns.Published on 23 Jul 2025Updated on 17 Nov 2025Singapore Referral Program - Terms and Conditions
OKX SG reserves the right to interpret the terms and conditions of this promotion as it sees fit. It reserves the right to modify these terms and conditions at any time, exclude any participants from this promotion, and/or cancel this promotion without notice. For more details, please refer to the OKX SG Terms of Service and Risk & Compliance Disclosure. OKX SG is not responsible for technical, pictorial, typographical, or editorial errors or omissions.Published on 17 Nov 2024Updated on 17 Nov 2025X Layer upgrade and OKT/OKB asset handling FAQ
OKB can't be used to offset exchange trading fees, and holding OKB doesn't affect fee discount tiers.Published on 13 Aug 2025Updated on 29 Jan 202628Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
For the avoidance of doubt, the following individuals are not eligible to enter, however: Residents of the Bahamas, Bangladesh, Belgium, Bolivia, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, Ukraine, or Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & Mcdonald Islands, Pitcairn, Saint Pierre & Miquelon, Tajikstan, Tristan Da Cunha, US Minor OutlyingPublished on 19 Jul 2024Updated on 9 Feb 20261Why can't I join or claim rewards from a campaign?
Yes, this restriction only affects the specific campaign. You can continue to: Trade Deposit and withdraw assets Join other eligible campaigns via Campaign Center Each campaign has its own review process, so being restricted from one doesn't always affect your access to others.Will I still have a chance to join other campaigns since I’m unable to join the current campaign? The system reviews eligibility based on each campaign's rules and risk control mechanisms.Published on 10 Jun 2025Updated on 6 Apr 202614,330OKX SG Welcome Bonus - Terms & Conditions
Eligible trades include those conducted under Simple and Exchange Mode orderbook trade, express buy/sell with SGD, and conversions.Terms & Conditions: You must complete the required tasks within 30 days from account registration. Rewards will be distributed within 14 days after conditions are met and verified. This program may not be available to all OKX SG users and eligibility is determined at OKX SG's discretion.Published on 2 Sept 2024Updated on 17 Nov 20257OKX Trading Rebate Card - Terms and Conditions
OKX reserves the right to terminate the program at any time and to interpret or modify the terms and conditions of this program at any time without prior notice. OKX reserves the right to exclude any participant from participating in this activity without notice. By using or accessing the Site, Platform, Services, a user agrees to be bound by the OKX Terms of Service and OKX Privacy Notice ("Site Terms").Published on 9 Oct 2023Updated on 8 Jan 2026346OKX P2P verified merchant service agreement
The affected party will notify the other party in writing within five (5) days after the beginning of any such cause that would affect its performance.Published on 15 Sept 2023Updated on 28 Jan 2026719OKX x McLaren NFT Sweepstakes Terms & Conditions
The following people are not eligible to enter, however: Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, Ukraine, or Ascension, Bovet Island, Indian Ocean Territory, French Southern Territories, Heard & Mcdonald Islands, Pitcairn, Saint Pierre & Miquelon, Tajikstan, Tristan Da Cunha, US Minor Outlying IslandsPublished on 25 Apr 2024Updated on 8 Sept 2025607How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
This ensures your bot retains enough balance to keep operating as intended without affecting open or upcoming trades. When you withdraw, the system will provide the highest amount possible that won’t compromise the strategy’s performance.Published on 20 Jun 2025Updated on 26 Nov 202556OKX customer review reward from Sourceforge terms and conditions
The first 50 eligible OKX customers to have a customer review pass SourceForge's Review Guidelines and published on SourceForge between August 8, 2023 and August 31, 2023 will be eligible for a $20 gift card (the "Gift").Published on 7 Aug 2023Updated on 8 Oct 202587