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How can you protect yourself from a phishing attack?
You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on 17 Aug 2023Updated on 3 Mar 20263,688Learn & Earn Campaign that is only for Turkish users event rules
Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours. Note: Before claiming the reward, you must complete the account verification as a Turkey user on your OKX account. Failure to do so will be considered as forfeiting your eligibility for any rewards. The account verification process may take up to 1 day.Published on 24 Oct 2023Updated on 9 Feb 202637OKX Learn to Earn: BTC halving 2024 event rules
Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz. Rewards shall be distributed to your OKX account within 48 hours upon successful KYC completion. Note: before claiming the reward, you must complete the identity verification on your OKX account. Failure to do so will be considered as forfeiting your eligibility for any rewards.How many prizes are up for claims?Published on 26 Mar 2024Updated on 28 Aug 20256,675OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
You can learn about the TON ecosystem and their partnership with OKX, complete the quiz, and have the opportunity to earn free coins. Read the rules below to learn more.When does the event take place? 29 December 2023, 00:00 UTC - 21 January 2024, 23:59 UTC.How do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz.Published on 26 Dec 2023Updated on 28 Aug 20254,135OKX Learn to Earn with OKX and TON (The Open Network) event rules
You can learn about the TON ecosystem and their partnership with OKX, complete the quiz, and have the opportunity to earn free coins. Read the rules below to learn more.When does the event take place? 14 Dec 2023, 00:00 UTC - 28 Dec 2023, 00:00 UTC.How do I participate? Read the provided learning materials and answer all the questions in the quiz. Claim your reward after correctly answering all the questions in the quiz.Published on 14 Dec 2023Updated on 28 Aug 2025779OKX Learn to Earn with OKX and NOT event rules
Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk and Malta You can learn about the Notcoin ecosystem and their partnership with OKX, complete the quiz, and have the opportunity to earn free coins. Read the rules below to learn more.When does the event take place? 14 May 2024, 00:00 UTC - 31 May 2024, 23:59 UTCHow do I participate? Read the provided learning materials and answer all the questions in the quiz.Published on 14 May 2024Updated on 28 Aug 20251,787What's a futures trading bot and how do you automate trades with it?
You can learn more about leverage and margin requirements in this dedicated guide.How do you automate buys and sells with OKX’s futures trading bot? The futures grid trading bot is currently available for both perpetual contracts and futures contracts.Published on 26 Dec 2023Updated on 29 Oct 202535Knowledge test FAQ
To pass, you must answer at least 4 out of 6 questions correctly. You'll be notified in-app if you've passed or failed.How do I take the knowledge test? You can access the test here. Most users complete it within 5 minutes. OKX Singapore may determine to update the risk assessment according to its current policies and procedures and relevant regulations.Published on 3 Jun 2025Updated on 1 Dec 20252How can I troubleshoot web or app issues?
If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first.Published on 11 Feb 2026Updated on 4 Mar 20266How can I protect myself from scammers?
If you encounter this behavior: Don't engage further. Don't transfer funds to external platforms. Don't scan unknown QR codes. Report the user immediately through the platform’s reporting or appeal function.7. What is the “Please Pay on My Behalf” scam and how can I avoid it? Scammers may use Alipay to send you a “Please pay on my behalf” request and provide a screenshot as proof. If you don’t notice the trick, you could be scammed.Published on 21 Aug 2023Updated on 3 Mar 202612,055Spot copy trading: copy trader FAQ
Here's a quick FAQ guide for copy traders to answer any burning questions you might have.1. What happens when I copy a spot Lead trader? When you successfully copy a spot lead trader, you'll automatically replicate their spot trading buy/sell orders.2. What happens when I sell my spot copy trade crypto earlier than the lead trader? You can choose to sell their spot copy trading assets ahead of the lead trader by manually selling on the copy trade management page.Published on 18 Oct 2023Updated on 9 Feb 2026123Spot copy trading: lead trader FAQ
Digital assets, including stablecoins, involve a high degree of risk, can fluctuate greatly, and can even become worthless. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition. Please consult your legal/tax/investment professional for questions about your specific circumstances.Published on 18 Oct 2023Updated on 3 Mar 202667How can I switch the site to my preferred language?
This will display all the languages that are currently supported, allowing you to select the one that best suits your needs. Similarly, on the web platform, you can change the language by selecting the globe menu located in the main menu of the homepage, where you can browse and select from the available languages. This ensures that you can easily switch to your preferred language within the regions supported by us.Published on 15 Jan 2026Updated on 31 Mar 202614How can I do spot trading with the Jupyter Notebook?
How can I go further with the OKX API with a Jupyter Notebook? For more examples, download the full Jupyter Notebook here. If you have any questions about our APIs, you can join our API community and raise them in the community.Published on 29 Sept 2023Updated on 10 Sept 2025546How can I do derivatives trading with the Jupyter Notebook?
If you have any questions about our APIs, you can join our API community and raise them in the community.Published on 28 Sept 2023Updated on 12 Feb 2026195