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How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026135Singapore Referral Program - Terms and Conditions
For more information, go to www.okx.com/en-sg © 2025 OKX. All rights reserved. In order to comply with local regulations, certain features may not be available in your region.Published on 17 Nov 2024Updated on 17 Nov 20251How do I verify my wallet address?
Note: Other wallet connections are currently not supported on the OKX SG App, please use the Web: https://my.okx.com/en-sg Continue to connect your wallet You can choose to connect via OKX wallet extension You can also choose to connect via other methods If you choose to connect your wallet via WalletConnect, you can scan the QR code or select All Wallets to pick the wallet that you are using.Published on 24 Jun 2025Updated on 17 Nov 20253What are the cryptoassets that are listed on OKX in France?
Arbitrum ASTR Astar ATOM Cosmos AVAX Avalanche AXS Axie Infinity BADGER Badger DAO BAL Balancer BAND Band Protocol BAT Basic Attention Token BCH Bitcoin Cash BICO Biconomy BLUR Blur BNB BNB BNT Bancor Network BONK Bonk BSV Bitcoin SV BTC Bitcoin BTT BitTorrent CEL Celsius Network CELR Celer Network CFG Centrifuge CHZ Chiliz COMP Compound CQT Covalent CRO Crypto.com CRV Curve Finance CSPR Casper Network CVC Civic CVX Convex Finance DAI Dai DOGE Dogecoin DOT Polkadot DYDX dYdX EGLD Elrond ENJ Enjin Coin ENSPublished on 18 Mar 2024Updated on 9 Feb 20262What limits are there for futures copy trading?
BTC-USDT, ETH-USDT, XRP-USDT, SOL-USDT 100,000,000 DOGE-USDT 20,000,000 ADA-USDT, LTC-USDT, AVAX-USDT, BNB-USDT, LINK-USDT, SHIB-USDT, AAVE-USDT, PEPE-USDT, SUI-USDT, HYPE-USDT 10,000,000 ETC-USDT, DOT-USDT, BCH-USDT, FIL-USDT, NEAR-USDT, OP-USDT, TRX-USDT, UNI-USDT, CRV-USDT, XLM-USDT, ARB-USDT, WLD-USDT, TON-USDT, HBAR-USDT, WIF-USDT, ONDO-USDT, PENGU-USDT, TRUMP-USDT, XAUT-USDT, PUMP-USDT, WLFI-USDT 2,500,000 APE-USDT, APT-USDT, ATOM-USDT, DYDX-USDT, GALA-USDT, SAND-USDT, ALGO-USDT, CFX-USDT, ENS-USDTPublished on 31 Oct 2023Updated on 10 Mar 2026253What limits are there for spot copy trading?
DOGE-USDT, SOL-USDT, SUI-USDT, PEPE-USDT 10,000,000 TRX-USDT, ARB-USDT, OP-USDT, FIL-USDT, STETH-USDT, ETC-USDT, APT-USDT, SHIB-USDT, ADA-USDT, LINK-USDT, DOT-USDT, XLM-USDT, UNI-USDT, OKB-USDT, AVAX-USDT, BNB-USDT, AAVE-USDT, HBAR-USDT, WLD-USDT, LDO-USDT, NEAR-USDT, XAUT-USDT, TON-USDT, BONK-USDT, WIF-USDT, TRUMP-USDT, PI-USDT, BABY-USDT, JITOSOL-USDT, WLFI-USDT, LINEA-USDT 2,500,000 BCH-USDT, DAI-USDT, CFX-USDT, ATOM-USDT, APE-USDT, CRV-USDT, STX-USDT, ICP-USDT, ALGO-USDT, ORDI-USDT, PEOPLE-USDT, ENS-USDTPublished on 30 Oct 2023Updated on 10 Mar 2026126Affiliate FAQ
Kindly refer to: https://www.okx.com/docs-v5/en/#affiliate-rest-apiPublished on 4 Dec 2024Updated on 6 Apr 2026723How do I verify OKX's ownership and balance of the wallet address?
Compare the address balance of a specific crypto chain at the snapshot height time with the address balance in the snapshot file published by OKX to verify whether they are consistent. Compare the sum of address balances of a specific crypto chain at the snapshot height time with the sum of address balances in the snapshot file published by OKX to verify whether they are consistent.Published on 26 Sept 2023Updated on 26 Jan 2026999P2P featured ad policy (MENA region)
The maker must demonstrate consistent online presence during the featured ad period. Merchants must maintain a minimum available balance in their relevant fiat currency throughout the featured ad duration.What's the selection process? Our P2P team will proactively identify and invite Diamond Merchants who meet the eligibility criteria.Published on 6 Apr 2024Updated on 15 Oct 202521What's the Spot Grid bot and how do I use it?
Grid mode: Arithmetic: maintains a consistent difference between each grid level (e.g., 1, 2, 3, 4). Geometric: maintains a consistent ratio between each grid level (e.g., 1, 2, 4, 8). Investment amount: this is the total amount of the selected currency the bot will use to place buy and sell orders across the grids. The maximum amount is usually the available balance in your trading account for the selected currency.Published on 29 Apr 2025Updated on 17 Nov 20251What's Smart Sync on spot copy trading?
Spot Smart Sync continuously monitors the lead trader’s position ratios and adjusts your trades accordingly to ensure alignment, maintaining consistency in returns.Are there any fees associated with Spot Smart Sync? While copying trades, users might be subject to standard trading fees and a profit-sharing fee if the lead trader generates profits.What happens in Spot Smart Sync if my available balance is insufficient?Published on 9 Oct 2024Updated on 4 Mar 2026267How do I select the correct network for my crypto withdrawals and deposits?
It's important that the withdrawal network for the other wallet or exchange platform is consistent with the deposit network for OKX. For example, if you select USDG-ERC20 as the deposit network, the withdrawal network should also be USDG-ERC20. The same idea applies to when you're selecting a withdrawal network. You must choose the same network for deposit. Example: select deposit network for USDG On the OKX app homepage select Deposit crypto > select the crypto you'd like to deposit.Published on 22 Aug 2023Updated on 24 Apr 202621,418Address type upgrade FAQ
Any previously saved addresses have already been automatically upgraded to match these new rules, ensuring smooth and consistent withdrawals across supported cryptos.What happens if I have multiple records of the same address after the address type upgrade? If you have saved the same address under different address types (Standard/Universal/EVM): All records will be merged into one entry.Published on 26 Aug 2025Updated on 30 Dec 2025859What's the P2P Merchant Program?
This program consists of three tiers, which are Lite, Super and Diamond Merchant: Higher merchant tiers enjoy more benefits and features Users that have completed their verification will become Lite Makers, which can enjoy access to basic features such as posting sell ads, having up to 5 pending orders, and trading up to 10,000 USD per sell ad.Published on 5 Sept 2023Updated on 25 Feb 2026610How do I find my deposit address and tag/memo/comment?
To reduce operational risk, please consistently use the same address when possible.Published on 22 Aug 2023Updated on 21 Apr 202668,894