Customer Due Diligence (CDD) Share basic background details such as: Your occupation Your source of income How you plan to use the platform (for example, trading, staking, holding) These details help us tailor services and spot abnormal behavior3.

How do I get help from customer support? If you encounter an issue and need support, our team is here to help. You may reach out to us in the following ways: On the app: access the menu via Menu at the top > select Get help under the More section On the web: scroll to the bottom of the homepage and select Contact usWhat can I expect after reporting an issue? OKX Singapore is committed to addressing all user-reported issues promptly.

Please be reminded that quotes made by the trading bot WAGMI are for reference only and should not be considered as an offer to transact in digital assets nor should it be interpreted as the price you should expect when trading with real assets.

We expect users of Block Trading by OKX to be experienced and sophisticated and that they will therefore take the time to understand how to properly use the platform and products, taking reasonable care and performing checks when submitting and accepting quotes. Note: OKX is not liable or financially responsible for trade errors.How should I respond when I've made a trade error? The best thing to do is to reach out to your counterparty to start discussing a resolution as soon as you can.

L/S Learn more on how you can explore the chart trading layout here.

How do I sign up for Block Trading by OKX? First you'll need an OKX account. For information on how to apply for an account on our platform, please read here. Once you have your account, signing up to use our Block Trading couldn't be more simple! First, deposit fiat or crypto so that you meet the minimum asset requirement of $200,000. You can find a helpful explainer here. Then, navigate to the Liquid marketplace option in the Trade menu on the top bar.

L/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.

L/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.

How much OKB will I receive? OKT will be converted to OKB based on the average closing prices of OKT and OKB on the platform's spot market between July 13, 2025, and August 12, 2025.How much OKB will be burned? A one-time burn of 65,256,712.097 OKB, including historically repurchased and reserved tokens, will be executed through a smart contract.

The description of the parameters are as below: Long: this strategy involves buying futures contracts with the expectation that the price of the underlying asset will increase. Traders using a long grid strategy profit from rising prices. Short: this strategy involves selling futures contracts with the expectation that the price of the underlying asset will decrease. Traders using a short grid strategy profit from falling prices.

How do I diagnose why my signals are not working as expected? If you're facing issues with your signals not working as expected, you can follow these steps to diagnose and troubleshoot the problem: Check your Alerts Log on TradingView Begin by examining your alerts log on TradingView. Ensure that the alert you're expecting to trigger has been activated.

For more information, go to okx.com © 2026 OKX. All rights reserved.

Try to understand how your assets are stored and protected.Business Conduct Risk Business conduct risk arises when a platform acts in its own interest at the expense of its customers. This includes unethical or misleading practices like fraud, lack of transparency, conflicts of interest, or failing to meet expectations. You can reduce this risk by choosing a licensed platform that clearly discloses any conflicts and the steps it takes to manage them.

How do I calculate lead trader's assets under management (AUM)?

Knowing how to spot these emails is one of the best ways to protect your assets.How do phishing emails typically work? Scammers often send emails that look very similar to official messages. Their goal is to deceive you into taking actions that put your account at risk, such as clicking a malicious link or sharing sensitive information.