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Why is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on 16 Mar 2026Updated on 6 Apr 20267How does futures spread trading work on OKX Liquid Marketplace?
How futures spreads are traded in crypto? Spread trading involves taking two futures positions in opposite directions: one long, one short. The idea is to make money off the price difference between the two futures – which are also called the two legs of the strategy. The profit a trader makes from this trade comes from the price difference, or spread, between those two contracts. That’s why this...Published on 13 Mar 2024Updated on 10 Sept 20256My authenticator app isn't working, what should I do?
If your authenticator app isn't working properly or you've lost access to it, try the following.My authenticator codes aren't working on OKX Try these fixes first to check if you can get your app working again: Sync your authenticator app time. For example, authenticator app has this feature under Settings > Time correction for codes > Sync now. Automate your mobile phone time.Published on 11 Aug 2023Updated on 9 Feb 20262,040How do total Profit and Loss (PnL) and Grid profits work for Spot Grid?
What’s the difference between Total PnL, Grid Profits, and Unpaired PnL on my bot? Total PnL shows your bot’s overall profit or loss at any given moment. It’s an accurate snapshot of your bot’s performance, as it combines both realized and unrealized gains. Grid Profits and Unpaired PnL are components of the Total PnL. They’re displayed separately to help you better understand what’s driving your...Published on 20 Jun 2025Updated on 26 Nov 202556Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
For advanced users, you may refer to the MOOC Course and the academic monograph.How does zk-STARK work? We create a Merkle tree using the hash of each user's account as the leaves. Each account shows balances in USD for various tokens (e.g., BTC, ETH). To handle these balances, we separate its balances into non-negative equities and debts for each token. This way, we only work with positive numbers, making it easier to handle calculations and avoid errors.Published on 21 Oct 2024Updated on 11 Feb 202693Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
In this article, we'll introduce how it works and explain the general mathematical concept, but if you're interested in diving deeper, start here or here.How does it work? *Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on 10 May 2023Updated on 8 Sept 2025179What is Leverage, Futures and Margin?
Before trading derivatives on our platform, it's important to understand how leverage, futures, and margin work — and the risks involved. This article covers the key concepts you need to know.How does leverage work? Leverage allows you to open a position larger than your available funds. While this can multiply your returns when the market moves in your favour, it equally amplifies your losses when it moves against you. A common misconception is that leverage only increases your upside.Published on 9 Apr 2026Updated on 9 Apr 2026What's Smart Strategies?
How do spot grid bot smart strategies work? Short-term, mid-term, and long-term smart strategies were backtested over 7, 30, and 90 days respectively. Different terms lead to differences in the recommended price range, grid quantity, and profit per grid.6. How do spot dollar-cost averaging (DCA) bot smart strategies work? Conservative, moderate, and aggressive smart strategies indicate how aggressive a trading bot is when executing the DCA strategy.Published on 7 Mar 2025Updated on 17 Nov 20251What are the rules for P2P order cancellation?
How do the rules work?Published on 16 Aug 2023Updated on 21 Apr 20261,781What's a dusting attack?
It's therefore essential to use a secure wallet and keep the details on how to access it to yourself.What's the dusting attack, and how does it work? Dusting itself doesn’t steal coins. Instead, it’s a reconnaissance step: once attackers learn that a certain person controls significant crypto, they may launch phishing, extortion, or targeted scams.How does the dust attack actually work?Published on 4 Oct 2024Updated on 3 Mar 202613Address type upgrade FAQ
Instead, each address now works for all cryptos within the compatible network, so you don’t need to manage multiple formats. Any previously saved addresses have already been automatically upgraded to match these new rules, ensuring smooth and consistent withdrawals across supported cryptos.What happens if I have multiple records of the same address after the address type upgrade?Published on 26 Aug 2025Updated on 30 Dec 2025859What are OKX SG's crypto trading bots and how do I utilize them?
Let's explore what our trading bots are, how they work, and how you can leverage them to optimize your trading strategy.How can I access OKX’s trading bots?Published on 28 Jul 2025Updated on 17 Nov 2025Spot grid bot FAQ
How does it work, and are there any risks? Yes, you can add more quote currency to your bot at any time during its operation. You also have the option to include any unwithdrawn profits that haven’t been used yet. The process is similar to what was described here. Here’s how it works: Re-initialization: When you add more funds, your bot will cancel existing orders and place new ones based on your updated assets and the additional investment.Published on 28 Aug 2025Updated on 22 Jan 202619How do I adjust the color theme of the trading interface?
You can seamlessly switch between light and dark modes, ensuring optimal visibility and comfort regardless of the time of day or your working conditions. This customization enhances your overall trading experience, allowing you to stay focused and productive for longer periods.Published on 27 Nov 2024Updated on 10 Sept 202523How do I fix errors when submitting my institutional verification?
If you're unable to proceed as you're waiting for your team to prepare certain documents, you can continue working on other parts of the application. Use the progress bar on the side to navigate and fill out any remaining sections. Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again.Published on 10 Oct 2024Updated on 8 Oct 202560