All
FAQ
Announcements
Product documents
Passkey FAQ
If you've changed devices, you can still log in by scanning the QR code using a device that supports iOS 18 or above, or any other compatible device. When setting up a new passkey, we recommend keeping your old device nearby. With Bluetooth enabled on both devices, scan the QR code from your old device to authorize and complete the setup.3. I updated to iOS 18 but can't create a passkey. What should I do?Published on Mar 19, 2025Updated on Mar 4, 2026FAQ118OKX to list Horizen (ZEN) for spot trading
ZEN pre-open will take place from 5:00 to 6:00 UTC on Nov 18, 2025. ZEN/USDT spot trading will open at 6:00 UTC on Nov 18, 2025. ZEN withdrawals will open at 8:00 UTC on Nov 18, 2025. Spot market opening risk control rules Price limit rules: During Pre-open session and continuous trading, index-based limit rules will be applied.Published on Nov 17, 2025Updated on Nov 18, 2025AnnouncementsOKX to list KAT (Katana) for spot trading and convert pre-market futures to standard perpetual futures
KAT call auction will take place from 12:00 to 13:00 UTC on March 18, 2026. KAT/USDT spot trading will open at 13:00 UTC on March 18, 2026. KAT premarket futures will be converted to standard perpetual futures within 3 hours starting 13:00 UTC on March 18, 2026 . The conversion will be completed once the index remains stable during this period. KAT withdrawals will open at 15:00 UTC on March 18, 2026.Published on Mar 17, 2026Updated on Mar 23, 2026AnnouncementsOKX will launch KAT/USD for spot trading
To support the growth of the USD ecosystem and meet our users’ diverse trading needs, OKX is introducing the following USD trading pairs in our spot trading at 14:00 UTC on Mar 18, 2026: KAT/USD OKX team Mar 17, 2026Published on Mar 17, 2026Updated on Mar 18, 2026AnnouncementsOKX will launch ZEN/USD for spot trading
To support the growth of the USD ecosystem and meet our users’ diverse trading needs, OKX is introducing the following USD trading pairs in our spot trading at 8:00 am UTC on November 18, 2025: ZEN/USD Rules for spot trading opening Order limits: In order to protect traders from price volatility at the opening of spot trading, OKX will impose the following restrictions on orders during the first 5 minutes of trading: No market orders allowed.Published on Nov 17, 2025Updated on Nov 18, 2025AnnouncementsOKX to delist SLERF, ALPHA, BADGER, OAS, MLN and AIDOGE spot trading pairs
OKX team October 16, 2025 Note: In response to market demands, token deposits for SLERF will resume at 19:00 on October 18, 2025 (HKT). The deposit suspension time will not be announced separately. This token is subject to high volatility, please be aware of the associated risks. [updated at October 18, 2025 6:20pm HKT]Published on Oct 16, 2025Updated on Feb 11, 2026AnnouncementsA beginner's guide to identity verification
I'm under the age of 18. Why can't I sign up? Due to applicable local laws and regulations, you must be 18 or older to access our products and services.8. Why do I need to submit a selfie for identity verification? We need your selfie to compare it with your ID and make sure it's really you. We'll store it securely and never share with third parties. For more information, please see OKX's US Privacy Notice.9.Published on Oct 9, 2025Updated on Dec 30, 2025FAQ3How do I create passkeys? (app)
Some reset features for iOS users may require iOS 18 or later.Reset passkey If you only have 1 passkey linked to your account, you'll only see the Reset option. This is because your account must always have at least 1 passkey. When you reset it, you'll replace your current passkey with a new one during the process.Published on Aug 16, 2023Updated on Apr 6, 2026FAQ12,937Portfolio margin mode: cross-margin trading (Risk Unit Merge)
USDT-USD tiers USDT/USD index = USDT dollar price Cross-currency hedging delta volume Above 0.995 0.99 0.98 0.97 0.96 0.95 0.94 0.93 0.92 0.91 0.9 Below 0.8 Tier 1: 0 - 1,000,000 USD 0.5% 0.5% 1% 2% 3% 5% 10% 15% 20% 25% 30% 40% Tier 2: 1,000,000 - 5,000,000 USD 1% 1.5% 2% 3% 4% 6% 12% 18% 21% 27% 30% 40% Tier 3: 5,000,000 - 10,000,000 USD 1.5% 2% 3% 4% 5% 10% 15% 21% 24% 30% 30% 40% Tier 4: 10,000,000 - 30,000,000 USD 2% 3% 4% 5% 6% 12% 18% 24% 30% 30% 30% 40% Tier 5: 30,000,000 - 50,000,000 USDPublished on Dec 3, 2024Updated on Dec 4, 2025Product documentationX Layer upgrade and OKT/OKB asset handling FAQ
August 18, 2025, 2:00 PM (UTC+8) The OKB smart contract will be upgraded to remove minting and burning functions.FAQWhat's X Layer? X Layer is a public blockchain, decentralized public blockchain launched by OKX. It isn't a sub-chain or dedicated chain of the OKX exchange. Anyone can deploy projects on X Layer. OKX doesn't endorse, guarantee, or take responsibility for any third-party projects deployed on X Layer. Using decentralized public blockchain projects involves risks.Published on Aug 13, 2025Updated on Jan 29, 2026FAQ27How can I do spot trading with the Jupyter Notebook?
acctLv parameter. 1 import okx.Account as Account 2 3 flag = "1" # live trading: 0, demo trading: 1 4 5 accountAPI = Account.AccountAPI(api_key, secret_key, passphrase, False, flag) 6 result = accountAPI.get_account_config() 7 print(result) 8 9 if result['code'] == "0": 10 acctLv = result["data"][0]["acctLv"] 11 if acctLv == "1": 12 print("Simple mode") 13 elif acctLv == "2": 14 print("Single-currency margin mode") 15 elif acctLv == "3": 16 print("Multi-currency margin mode") 17 elif acctLv == "4": 18Published on Sep 29, 2023Updated on Sep 10, 2025FAQ549Trading Signal Bot FAQs
This meticulous selection process aims to bring onboard individuals or entities who can enhance the quality and diversity of signals provided through the platform.18. Is there any way to reach out to OKX regarding the Signal Bot? Yes, for any inquiries related to the OKX Signal Bot, you can easily get in touch with OKX Support through this link. Additionally, we've established a dedicated Telegram channel for OKX Signal Bot.Published on Oct 9, 2023Updated on Mar 31, 2026FAQ136
Showing 1-12 of 12 articles