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Updates to U.S. Fee Framework 2026
We're introducing fee groups to U.S. clients commencing February 1, 2026.Published on Jan 8, 2026Updated on Jan 16, 2026AnnouncementsHow do I verify my identity with ID and selfie photos?
The ID should also meet the following requirements: All information, including your profile photo, is clearly legible; Within expiry; Contains your date of birth.How to properly take photos of my ID? Photos of your ID must be in color, and the photographed ID must be the original, not a screenshot, another photo, or a photocopy. The photos of your ID should also show all corners of the ID card or document.Published on Sep 4, 2024Updated on Mar 10, 2026FAQ44How do I authorize a new device when I log in?
If your first facial recognition attempt fails, please update your app to the latest version before trying again. This will greatly improve the success rate. Facial recognition on a new device must be performed by the account holder. If you are the account holder but facial verification fails, please try the following. Ensure that the OKX app has permission to access your camera and photo gallery. Update the OKX app and restart your device to clear the cache.Published on Aug 31, 2023Updated on Mar 16, 2026FAQ13,735Zero-Fee Promotion Ending for USDT-USDⓈ
Effective from January 7, 2026 at 15:00-17:00 (UTC+8), the zero-fee promotional period for USDT-USDⓈ will conclude. The USDT-USDⓈ trading pair will no longer offer zero-fee from 15:00-17:00 (UTC+8) on January 7, 2026 and users will be charged in accordance with the standard Spot fees when dealing with USDT-USDⓈ trading pair. OKX still offers zero-fee trading for the following spot pairs. Please refer to the Trading Fees page for your jurisdiction for the latest rates applicable.Published on Dec 24, 2025Updated on Dec 29, 2025AnnouncementsWorld Cup VIP Exclusive Gift Set FAQ
For more information, go to okx.com © 2026 OKX. All rights reserved.Published on Dec 19, 2025Updated on Apr 3, 2026FAQ311What onboarding information is required for a Trust?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a Trust need to consider for the onboarding process? Identify all key parties Identify all parties involved in the trust, including the trustee, beneficiaries, grantors, and any authorized users.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ113What onboarding information is required for the government-owned enterprise?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a government-owned enterprise need to consider for the onboarding process?Published on Oct 13, 2023Updated on Mar 19, 2026FAQ61What onboarding information is required for a fund?
Authorized users: Persons who have access to and can operate your institution’s OKX account.Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a fund need to consider for the onboarding process?Published on Oct 13, 2023Updated on Feb 12, 2026FAQ116What onboarding information is required for a privately owned company?
Upload a photo or scanned copy of the key person’s ID document Please upload both the front and back sides of the ID card. If the ID card does not have a back side, uploading the front side or the photo page is sufficient. What'll a privately owned company need to consider for the onboarding process? Identify all key parties Identify all key parties involved in the privately owned company, including the corporate officers, directors, ultimate beneficial owners, and any authorized users.Published on Oct 13, 2023Updated on Feb 12, 2026FAQ277Why did my identity verification fail?
Photos are overexposure, have reflections, or aren't fully visible).A few tips for successful identity verification: Make sure that the ID isn't expired. Each customer is only allowed to have one account. Make sure your original identity documents are clear and fully visible. Center your face in the frame and follow the on-screen instructions during selfie detection.Published on Aug 8, 2024Updated on Jan 2, 2026FAQ41How do I submit my proof of address (POA)?
The POA must be issued within the last 3 months The POA must be a clear photo of your original POA or a PDF file of the original POA The POA must match the residential information you provided during your identity verification The acceptable types of POA may vary depending on the jurisdictionPublished on Sep 25, 2024Updated on Nov 17, 2025FAQ3OKX to delist RSS3, MEMEFI, GHST, RIO and SWEAT spot trading pairs
OKX team March 12, 2026Published on Mar 12, 2026Updated on Mar 12, 2026AnnouncementsTax Center General FAQ
Cost Basis: Starting with crypto acquired on OKX in Tax Year 2026 and sold on OKX in 2026 or later, the form will expand to include the cost basis for these "covered securities" (assets acquired on OKX after the regulation start date).When will I receive my tax forms? Form 1099-MISC: Available by February 2, 2026 (for those who earned $600+ in rewards/staking). Form 1099-DA: Available by February 17, 2026.Published on Nov 25, 2024Updated on Feb 13, 2026FAQ14OKX to delist UXLINK spot trading pairs
OKX team March 27, 2026Published on Mar 27, 2026Updated on Mar 28, 2026AnnouncementsOKX will launch BASED/USD for spot trading
To support the growth of the USD ecosystem and meet our users’ diverse trading needs, OKX is introducing the following USD trading pairs in our spot trading at 12:00 UTC on March 30, 2026: BASED/USD OKX team March 30, 2026Published on Mar 30, 2026Updated on Mar 30, 2026Announcements