Always return to your ticket to view the complete response and reply.For guest users If you submit a ticket without logging in, you’ll be treated as a guest user. Once your guest ticket is created, you'll receive an email notification. To view your ticket and reply to customer service, please click the unique link provided in the email notification.

Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.

To ensure the verification call runs smoothly, you may use the translation feature on the web Web: translate English to your spoken languageOn the appI can login to my OKX account After logging in, you can find your ticket from My Tickets page Go to Menu Select Get Help under More Select the Check your tickets self-service tool card on the support page to access the My tickets page Locate your ticket under Active tickets, then select Join queue to enter the room.

Core Features Clear profit and loss. Results are determined based on final facts, with transparent rules. Full margin, no liquidation risk, controlled maximum loss. No leverage, no margin calls. Maximum loss equals the amount paid at purchase; forced liquidation does not occur. Close positions at any time before expiry. During the contract's life, users can sell their shares on the order book at any time to lock in gains or cut losses — no need to hold until expiry.

For added protection, clear your browser cache and cookies during this process.Two-factor authentication If you find that the Google Authenticator has been linked and that the action was not performed by you, please reset it immediately. For added account security, we highly recommend enabling two-factor authentication (2FA). Follow the instructions here to link your authenticator. Note: always back up the QR code during setup in a safe place. You’ll need it if you ever switch devices.

At settlement, if the Up direction is confirmed, the contract is worth 1 USDT.Core Features Clear profit and loss: Results are determined based on final facts, with transparent rules. Full margin, no liquidation risk: No leverage, no margin calls. Maximum loss equals the amount paid at purchase; forced liquidation does not occur.

Additional Bonus Prize: All eligible attendees who complete the access code validation process and pass OKX’s advanced identity verification will also be automatically entered to win a trip to the Las Vegas Formula 1 Grand Prix. Full details of the prize, including travel and accommodation inclusions, will be provided to the winner. The winner will be selected from eligible participants after the Campaign Period and notified via the email address associated with their OKX account.

Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.

You can either enter the address or select the address in your address book. If there's no address available, you can select Add address or Manage address book to add a new address to your address book. Open your address book 4. Select Add address and select your preferred options; whether single address or multiple addresses. Note: when adding address, you can save the network selected as an EVM network address to withdraw other crypto from this network.

Accept the speed bump applied before the order enters OKX’s system.Are ELP orders visible in the order books? API order book ELP orders will be excluded from current order book REST endpoints or WebSocket channels. GET /api/v5/market/books GET /api/v5/market/books-full WebSocket: books/books5/bbo-tbt/books-l2-tbt/books50-l2-tbt There will be a new WebSocket channel to include all ELP orders only (both valid and invalid orders).

With this feature enabled, you can only withdraw to addresses saved in your address book. To add a new address, simply add it to your address book prior to withdrawing. If your account is compromised, the extra layer of protection will prevent you from withdrawing funds to any unauthorized addresses.Getting started Open your OKX App, go to Assets > Withdraw > Select Withdraw crypto > Select crypto 2. Select Address book > Tap Address Settings icon in the top-right corner 3.

Web: Please submit a support ticket to contact our customer support and provide the relevant information (such as deposit time, amount, transaction ID (TxID), screenshots, etc.). We will assist you with further processing. Step 2: The cryptocurrency and network are correct, but the deposit is still not credited? If you have confirmed that the cryptocurrency, network, and token contract are all correct, but the deposit has still not been credited, please try the following.

Order Book & Pricing Price equals probability. Each share is priced between 0.01 and 0.99 USDT, directly reflecting the market's collective assessment of the probability that the event will occur.The order book is a list of all unfilled buy and sell orders in a market, divided into two sides (bid and ask). Spread is the gap between the highest bid and the lowest ask. A tighter spread indicates better market liquidity.

Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.

Clear Position Management Rules - Specifically state how much margin to use for each position, or what percentage of total account funds the position value should represent, for example, "use 10% of total account funds for each position." Simple and Clear Take-Profit and Stop-Loss Rules - Avoid complex conditional judgments.