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Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~1 BTC) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 3: the user converts his 1 BTC to ETH at the price of 3,000 USDT/ETH. He receives 20 ETH at 17:10 UTC.Published on May 13, 2024Updated on Sep 8, 2025338How do I update my login password?
Self-service tool For quick access, click the button below:On the appI remember my login password Open your OKX app and select Menu Open Menu page Select Profile and settings, find Security, and select Login password under the Authentication methods section Fill in the information below and confirm: Current login password New login password 8-32 characters long 1 lowercase character 1 uppercase character 1 number 1 symbol Complete the Security authentication (such as Phone / Email authenticationPublished on Aug 22, 2023Updated on Oct 15, 202528Crypto Tax Reporting
The 1099-DA form will include the following information: gross proceeds "$1,500", date acquired "1/1/2025", date disposed "1/2/2025", digital asset type "BTC", gain or loss "short term capital gain (less than 1 year of holding)", cost basis "$1,010", etc. UserXYZ will likely have a short term capital gain of $490 from the disposition of 0.1 BTC, which is reportable on 2025 1040 U.S individual tax return.Published on Sep 24, 2025Updated on Feb 13, 2026How can I do spot trading with the Jupyter Notebook?
Learn more on how to access our market data and refer to the code below. 1 import okx.MarketData as MarketData 2 flag = "1" # live trading: 0, demo trading: 1 3 marketDataAPI = MarketData.MarketAPI(flag=flag) 4 result = marketDataAPI.get_tickers(instType="SPOT")print(result)6. How can I read the available trading pairs?Published on Sep 29, 2023Updated on Sep 10, 2025542Trading Fee Rules FAQ
Trader A (Maker fee: 0.02%; Taker fee: 0.03%) bought 100 contracts of call options (notional is 1 BTC): If trader A is the taker when order filled, so the Trading fee = Min(0.03% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0003 BTC; If trader A is the maker when order filled, so the Trading fee = Min(0.02% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0002 BTC.Published on Mar 22, 2024Updated on Mar 3, 20261,071How long does it take for a deposit to be completed?
OKX completes the deposit process based on the final Layer 1 status and block confirmations. [1 Bundle Verification]: the deposit only requires verification on Layer 2. [2 Bundle Verifications]: the deposit requires verification on both Layer 1 and Layer 2.Blockchain Network Congestion When the blockchain network is congested, transaction confirmation times may be extended, which can delay the deposit arrival time.Published on Oct 17, 2024Updated on Jan 1, 2026394Address type upgrade FAQ
Example 1: Entry 1: (Standard) Address A Entry 2: (Universal) Address A These addresses will be merged to Entry 2, which allows withdrawals of any crypto selected for a specific network, based on compatibility. Example 2: Entry 1: (Standard) Address A Entry 2: (Universal) Address A Entry 3: (EVM) Address A These addresses will be merged to Entry 3, which allows withdrawals of any crypto selected for EVM compatible networks.How does the verification period works after the address type upgrade?Published on Aug 26, 2025Updated on Dec 30, 2025858Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
*Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on May 10, 2023Updated on Sep 8, 2025178Iceberg strategy FAQs
5 orders will be placed in the order book 1st limit buy order will be placed at the current middle price (Ask 1 + Bid 1)/2 The 2nd limit buy order will be placed at Bid 1 price, whereas the 3rd one at Bid 2 price, etc The amount per order is around 0.1 BTC (multiplied by the random number) If the price goes up to higher than 35,000, the order would be temporarily halted If the order is filled, new orders will be placed according to the latest position in the orderbook If the change of price causesPublished on Aug 4, 2023Updated on Dec 30, 202515Unified USD Orderbook FAQ
The Unified USD Orderbook is a feature that allows users in certain jurisdictions to trade USD pairs using USD, USDC, or other selected stablecoins pegged 1:1 with USD. It combines the liquidity of USD-based assets into a single orderbook for a seamless trading experience.FAQ1. What stablecoins are supported for trading in the Unified USD Orderbook?Published on Jul 4, 2025Updated on Mar 4, 20264What's the Spot DCA bot and how do I use it?
Let’s assume: Base safety order amount = 100 USDT Up to five safety orders allowed Here’s how the bot distributes funds for different multipliers: Safety Order Multiplier = 1 (Flat) Multiplier = 2 (Doubling) Multiplier = 0.5 (Halving) 1 100 100 100 2 100 200 50 3 100 400 25 4 100 800 12.5 5 100 1,600 6.25 Here’s what these profiles mean: Multiplier = 1 (Flat Allocation): each safety order uses the same amount — 100 USDT.Published on Oct 3, 2025Updated on Nov 17, 20254What's USDT0 and how do I use it?
Every USDT0 token is backed 1:1 by canonical USDT held by Tether and powered by LayerZero OFT Standard, a proven, audited cross-chain infrastructure that has processed billions of cross-chain value.All cross-chain movements are cryptographically verifiable, designed to meet institutional and regulatory standards with full visibility into token movements and backing.What's next for USDT0 and X Layer integration?Published on Sep 12, 2025Updated on Jan 20, 2026225% Deposit Match Campaign - Terms and Conditions
Example: If a user deposits $1,000 on Day 1 and qualifies for that tier, then later deposits an additional $3,000 on Day 10, they will unlock both Tier 1 and Tier 4 if both tiers meet the 90-day AUM rule. OKX reserves the right to send weekly reminders to users whose AUM falls below their qualifying threshold.Published on Dec 1, 2025Updated on Dec 1, 20252How do I safeguard my Web3 wallet from fraudsters?
Refrain from authorizing unknown third-party project software to prevent information leakage and potential asset lossFraud case studyFraud case study 1: Guiding users to click on unfamiliar links for wallet authorization Review of fraudulent tactics: Tactic 1: Luring users with high-yield activities to open unfamiliar links and authorize their wallets. Tactic 2: Posing as official entities and guiding users to authorize wallets.Published on Dec 13, 2023Updated on Jan 27, 2026962How do I check if an email is officially from OKX via EML file?
Step 1: Download and open the EML file Download the EML file on your desktop. Log in to your email account.Published on Nov 24, 2025Updated on Mar 4, 202613