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What should I do if I mistakenly withdraw crypto via the wrong network?
Learn more on how to import your account on MetaMask Open MetaMask wallet app, select Import using Secret Recovery Phrase to import your wallet 2. Open your OKX exchange account on your app, and select Assets > Deposit 3. Find the crypto and network that you've wrongly transferred, and Copy the deposit address. For example, if you previously mistakenly selected ETH network for USDC, in this case, you should select USDC-ERC20 4.Published on Jan 21, 2025Updated on Apr 3, 2026How do I buy crypto with ACH?
You can buy crypto directly using your bank account via Automated Clearing House (ACH) on our platform. ACH is a U.S.-based electronic payment network that enables the secure and efficient transfer of funds between banks.This payment option is available for verified U.S. users residing in eligible states who have linked their bank accounts through our secure partner, Plaid.How do I get started with buying crypto using ACH?Published on Apr 25, 2025Updated on Dec 31, 2025How can I do spot trading with the Jupyter Notebook?
Open API to create API keys Create API keys for the different master/sub accounts you might have Select Create API key Select Trade in the Permissions to trade with the API key Select Trade in Permissions Now you have access to your API key, your Secret key, and your passphrase. Keep them in a safe place! Instantiate python variables to save your API details in the notebook for later usage 1 api_key = "xxxxx" 2 secret_key = "xxxxx" 3 passphrase = "xxxxxx"4. How can I import OKX modules?Published on Sep 29, 2023Updated on Sep 10, 2025553How to add personalized messages for custom price alerts?
This feature not only enhances your trading efficiency but also keeps your alerts aligned with your unique goals and plans, ensuring you remain organized and prepared for every market opportunity.Published on Feb 6, 2025Updated on Sep 10, 20253How do I close my account? (web)
If you wish to keep using your account, select Keep account If you still want to close your account, select Close account 4. Select Reason to close account Instead of closing your account, you can also select to: Freeze account Migrate account View tutorials Reason to close account page 5. Select Continue to close if you still want to close 6.Published on Aug 22, 2023Updated on Apr 22, 2026459What are the tax implications for CeDeFi trading?
It's solely users' responsibility to keep track of the cost basis of crypto assets within a self custody wallet and report realized gains / losses on income tax returns.Published on Nov 12, 2025Updated on Dec 17, 2025How do I buy crypto and earn rewards?
You can earn up to $50 in BTC by following these steps: Opt in to the campaign through the app Buy $100 or more of any eligible crypto to get your first $5 in BTC reward Keep buying $100 or more for 4 more days in a row (total of 5 days) to get an additional $45 in BTC rewardWhat counts as an "eligible crypto" buy? To make sure your purchase counts toward your reward: Buy any coin except stablecoins: this offer excludes stablecoins like USDT, USDC, and USDG.Published on Dec 29, 2025Updated on Jan 29, 20263How to transfer crypto from Coinbase to OKX?
Insurance fund: OKX maintains an insurance fund to protect users against unforeseen losses in volatile market conditions.Best practices to keep your funds safe on OKX Even though OKX is taking all measures to keep your account and your funds safe, there are a few best practices that users can take to keep their accounts even more secure: Enable two-factor authentication (2FA). Use strong and unique passwords. Don't share any sensitive account information.Published on Jun 19, 2025Updated on Jun 26, 20256How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. Waiting times may increase due to the high interest in cryptocurrency.Published on Sep 4, 2024Updated on Nov 17, 202510How do I add OKX widget on my phone?
The methods are as below: Disable battery optimization via Settings > Battery > Battery optimizations > Don't optimize Keep apps running in the background via Settings > OKX app > allow Background Activity Lock the OKX App to keep it running in the background. Firstly, access the recent apps area, locate the OKX app. Swipe down or tap and hold the preview of the app, select the Lock icon in the pop-up menu.On iOS We offer a wide variety of widgets on iOS.Published on Aug 15, 2023Updated on Apr 21, 20265,936Google Pay – Additional Terms
User Responsibility Keep your Android device, screen-lock, and Google Account secure. Lost, stolen, or compromised device? Remove the Card token via Google Wallet → Payment Methods. Permitted Data Use We use Google Pay token data solely to complete the transaction, manage risk, and satisfy legal obligations. Aggregated or anonymised analytics may be used to improve our services.Published on Aug 8, 2025Updated on Oct 3, 202513A beginner's guide to identity verification
We can't retrieve your registered ID for you through the website if you forget it, so please ensure the information you submit is correct and that you keep a record of your ID details.Published on Oct 9, 2025Updated on Dec 30, 20253What's KYC: What to expect and why it matters?
Here’s what to expect: Faster processing times through automation and AI-driven verification Stronger security with encrypted storage and facial recognition tools Privacy-centric updates that minimize unnecessary data exposure Broader support for global ID types and regional verification options As regulations evolve, so will KYC—and we’re committed to keeping your experience seamless and secure.Published on Jun 24, 2025Updated on Apr 6, 202658Passkey FAQ
Updating the app keeps your existing passkey active.Published on Mar 19, 2025Updated on Mar 4, 2026121How do I turn on the quick order feature?
This option is ideal for those who prefer flexibility and want quick access to trading functions while keeping their focus on market charts and other important data. Work on your preferred details as available on the Floating window menu The Plus button offers an even simpler and more intuitive approach, appearing directly on your screen for one-click access to order placement.Published on Oct 23, 2024Updated on Sep 10, 202516