To update your SSN, TIN, or legal name: Navigate to the Tax Center Select Update Profile or Contact OKX Help You will be connected with our support team to complete the update You can check with us to update your SSN or Taxpayer ID

Confirm your emergency contact details after review Once your emergency contact is successfully saved, you can always come back to update your emergency contact. What your emergency contact looks like, and you can always update itWhen will the emergency contact be contacted? If your account stays inactive for the period you've chosen, we'll first try to contact you by email and SMS.

Only seek support from official channels: always seek assistance from customer service through our chatbot. To learn about other types of scams, visit here.

Always check the email address to make sure the domain matches with the service domain. Raise a dispute if the domains don't match. Be cautious of 'partial payment or amount manipulation' scams. Scammers may place an order for a large amount (for example, 50,000) but only pay a much smaller amount, such as 5,000 or even 0.01. They may send fake or edited screenshots to rush you into releasing tokens. Always verify the actual amount received in your account before releasing the token.

Always back up your Web3 wallet's private keys and seed phrases before uninstalling or updating the app to keep your assets safe.

Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams. Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete.

Always remember: OKX will never ask you to call a number or click a link in an SMS to verify your account or resolve any account issues immediately. When in doubt, pause and check through the official OKX app or website. A few moments of caution could protect everything in your account. Stay safe and informed. You can check the authenticity of our channels here or if you have any questions, reach out to OKX’s official support—we're here to help.

Always double-check the UID or withdrawal address before confirming a transfer. Consider using the Address Book feature in your OKX account to save frequently used addresses safely. Enable security reminders and confirmations in your account settings to reduce mistakes.

Once the passkey feature is activated, at least one passkey must always remain linked to the account.

You can continue to: Trade Deposit and withdraw assets Join other eligible campaigns via Campaign Center Each campaign has its own review process, so being restricted from one doesn't always affect your access to others.Will I still have a chance to join other campaigns since I’m unable to join the current campaign? The system reviews eligibility based on each campaign's rules and risk control mechanisms.

Latest data: we capture every chart at the moment that your alert arrives, so you always get to see the most up-to-date information, even on the go.How do I use Altertatron on OKX? Setting up Altertatron on our platform is very simple. There are three main steps: Creating a set of OKX API keys: Visit here to learn more Adding the API keys to Altertatron: Visit here Amazing, you can now send your first test order!

Always return to your ticket to view the complete response and reply.For guest users If you submit a ticket without logging in, you’ll be treated as a guest user. Once your guest ticket is created, you'll receive an email notification. To view your ticket and reply to customer service, please click the unique link provided in the email notification.

Once the passkey feature is activated, at least one passkey must always remain linked to the account. You can reset the existing passkey or add a new one before removing any passkeys you no longer wish to keep. Note: once activated, the passkey feature can't be turned off and can only be reset.Create a passkey Please note that passkey verification methods may vary depending on the platform or service you are using.

Stay alert: Be cautious of claims such as 'high returns' or 'inside information', and always verify information through official channels. Protect your privacy: Never share your recovery phrase, private keys, or SMS verification codes with anyone. Learn more with additional educational resources located here. Find out how you can avoid modern cryptocurrency scams and how to report them so you can protect yourself and others from falling victim.

Always use the official support channels listed on the OKX website. Never send funds or share sensitive information If an email asks you to transfer funds, provide your password, private key, or seed phrase — it's a scam. Report and delete suspicious emails Mark the email as spam or phishing, then delete it to prevent accidental clicks.