Learn more here.I see a balance mismatch due to settlement delay Why does this happen: In rare cases (such as system upgrades or heavy market activity), there may be a short delay before balances are updated across accounts. What to do: Refresh your Assets page after a few minutes. If the issue persists beyond 1–2 hours, contact our Support team via OK Assistant at the Support Center.What are the basic steps I need to complete?

You can check this in the Passwords app to see if your passkey is saved. To use your passkey, make sure you're signed in with the same Apple ID you used to create it. This feature is available only on iOS 18 or above. If your device doesn't support passkeys, update your app to version 6.111.0 or above. You'll then see an option in your Security Settings to delete the passkey manually if needed.9. What if I see a pop-up notification saying passkeys aren't supported in my region when logging in?

Review your existing orders under Earn Select Earn on the app Select your order and proceed to select Redeem Check your order details Confirm your redemption Confirm your redemption After confirming your redemption, you can see the redeeming status in your order Example of redeeming status in your order Note: The redemption process follows the protocol's withdrawal rules. You can check your order details to see how long it'll take for your crypto to land back in your portfolio.

If you see a warning, go to System Settings > Security & Privacy > Security, select Open Anyway > Open Anyway again, then enter your Mac password. If you see an access error: Right-click the Wallet-Release-main folder and select New Terminal at Folder. Type chmod 755 offBoarding_Mac_script.command and press Enter. Double-click offBoarding_Mac_script.command again. After setup, you'll see a node_modules folder and a .env file. On Mac, .env files may be hidden. Press Command + Shift + .

Learn how you can explore new trading opportunities on OKX Feed as below:How do I see the latest feed of all cryptos? Select the Explore option at the main menu bar Under the Feed section, you'll be able to receive crypto news and updates Select the Feed option to load up the current news update Select Feed and you'll be able to find the latest news and X platform update within the Feed page Read through the latest news update from the FeedHow do I see the latest feed for a specific crypto?

My card transaction was declined, but I still see money deducted. When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.

You'll see your user ID under Profile > Personal info, and there's a copy option next to your user ID User ID is one of the details shared within the Personal info section You'll need to provide your user ID for any customer support issues. Learn more about your account by visiting our OKX FAQ page.

Your signal will be under review by our team After a signal is approved, you can see it in Paid signal/ Free signal option depending on your fee model, and all users will be able to see it in the Signal marketplace Look for the status of your signal after publish If you want to create and publish a new signal: Go to the signal bot creation page and select Add custom signal Enter your signal name and description and select Create signal Once all good with the details, select Create signal Set up your

After your purchase is completed, you're able to see them in your assets: App: Assets > Overview Web: Assets > My assets > Overview5. Where can I view purchases that I've made in the past with my cash balance? You can find your order: On the web: Buy crypto > Express Buy > Order history On the app: select Portfolio > Transactions > filter Buy type

OKX and/or SourceForge reserve the right to interpret the terms and conditions of this promotion as it sees fit, and reserve the right to change or modify these terms and conditions at any time Please see the OKX Terms of Service and SourceForge Review Guidelines and Terms of Use for more information. OKX and/or SourceForge are not responsible for technical, pictorial, typographical, or editorial errors or omissions.

OKX and/or SourceForge reserve the right to interpret the terms and conditions of this promotion as it sees fit, and reserve the right to change or modify these terms and conditions at any time Please see the OKX Terms of Service, SourceForge Review Guidelines and Terms of Use for more information. OKX and/or SourceForge are not responsible for technical, pictorial, typographical, or editorial errors or omissions.

Please see How do I deposit USD with U.S. Domestic Wire Transfer? Enter the amount you would like to withdraw and then select Preview Input your withdrawal amount and select preview Review the account you would like to Withdraw to and the amount you would like to withdraw. Then enter your authentication code or SMS code and select Withdraw to complete the cash withdrawal process. Please note your bank may charge additional fees to receive the Withdrawal.

Why am I not able to see the "Withdraw USD" feature for the ACH bank transfer? To comply with local laws and regulations, cash withdrawals are only available in specific regions.3. Can I make a withdrawal with ACH bank transfer if my bank account verification fails? No. You can only make the withdrawal after your account ownership is successfully verified.4. How do I check my withdrawal history for the ACH bank transfer?

My Google Pay transaction was declined, but I still see money deducted. When will I get my refund? For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.

Here's where you can find the address and tag/memo when depositing.On the app Open your OKX app, select Assets > Deposit > Deposit crypto Select the crypto you want to deposit, then select the designated deposit network You'll see your Deposit address and tag/memo/comment if it's required Note: if your selected crypto comes with a tag/memo/comment, there is a Deposit reminder that you need to read and acknowledge before viewing the deposit details.