All
FAQ
Announcements
Product documents
How do I verify OKX's ownership and balance of the wallet address?
Compare the address balance of a specific crypto chain at the snapshot height time with the address balance in the snapshot file published by OKX to verify whether they are consistent. Compare the sum of address balances of a specific crypto chain at the snapshot height time with the sum of address balances in the snapshot file published by OKX to verify whether they are consistent.Published on Sep 26, 2023Updated on Jan 26, 2026999Trading Bot Marketplace FAQ
Experienced traders: traders looking to automate their strategies to enhance efficiency and consistency. Institutional investors: entities seeking robust, algorithm-driven trading solutions to manage large portfolios. Developers and strategists: individuals or teams who design trading algorithms and wish to share or monetize their strategies.How can the trading bot marketplace be used by the target audience?Published on Jun 13, 2024Updated on Jan 2, 202652How do I earn USDG?
You can: Earn weekly rewards automatically: Your USDG balance compounds, generating consistent passive earnings. Trade on our platform: Buy, sell, or swap USDG for other cryptocurrencies instantly on the platform. Borrow against USDG: Use USDG as collateral to access liquidity through our lending features.Do I need to stake USDG to earn rewards? No. USDG doesn’t require staking or locking your funds. As long as your USDG balance is in your account, it will automatically generate yield.Published on Aug 29, 2025Updated on Apr 24, 202636What is DEX Boost and how do I participate?
Boost data consists of Boost trading volume and Exchange balance. This data is used to determine your eligibility to participate in activities and how much bonus you can receive. The data is only used for calculating eligibility and won't be consumed or deducted.Why is my Boost trading volume different from my actual trading volume? Boost trading volume is calculated by applying a coefficient to your actual trading amount. For regular trades, a base coefficient of 0.85 is applied.Published on Dec 13, 2025Updated on Jan 29, 2026How do I select the correct network for my crypto withdrawals and deposits?
It's important that the withdrawal network for the other wallet or exchange platform is consistent with the deposit network for OKX. For example, if you select USDG-ERC20 as the deposit network, the withdrawal network should also be USDG-ERC20. The same idea applies to when you're selecting a withdrawal network. You must choose the same network for deposit. Example: select deposit network for USDG On the OKX app homepage select Deposit crypto > select the crypto you'd like to deposit.Published on Aug 22, 2023Updated on Apr 24, 202621,418Address type upgrade FAQ
Any previously saved addresses have already been automatically upgraded to match these new rules, ensuring smooth and consistent withdrawals across supported cryptos.What happens if I have multiple records of the same address after the address type upgrade? If you have saved the same address under different address types (Standard/Universal/EVM): All records will be merged into one entry.Published on Aug 26, 2025Updated on Dec 30, 2025859How do I find my deposit address and tag/memo/comment?
To reduce operational risk, please consistently use the same address when possible.Published on Aug 22, 2023Updated on Apr 21, 202668,894How do I capture dual-pronged arbitrage opportunities with the OKX ETH/BTC Bot?
Earning range profit In a volatile market, the bot consistently earns range profit, increasing overall BTC holdings over time.What are some considerations for users? While the ETH/BTC Bot presents lucrative opportunities, users need to consider certain factors for optimal utilization: Suited for an oscillating upward trend The bot is most effective when the market exhibits an oscillating upward trend, where ETH gains are expected to surpass those of BTC.Published on Mar 6, 2024Updated on Sep 10, 202527How do I manually set up futures grid trading bot?
Better respond to changing market conditions and maintain a consistent investment strategy. This new feature also helps key influencers ensure that any changes they make to their bots are seamlessly replicated across their followers’ bots.What are the changes included with the Edit Parameters feature? Users can now edit the Grid Range and Grid Quantity directly within the bot. Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately.Published on Jun 6, 2024Updated on Mar 31, 2026102How do I set up a recurring buy plan?
You can set up a daily, weekly, every 2 weeks, or monthly plan to build your portfolio by purchasing crypto at consistent and fixed intervals. Example: if you set up a plan to buy $30 of BTC weekly starting on a Tuesday, you'll automatically buy $30 worth of BTC every Tuesday that follows. We only support plans fixed at the cash amount for recurring buy at this time.2. When will my recurring orders be executed?Published on Jan 23, 2025Updated on Dec 31, 202550How can you protect yourself from a phishing attack?
For account security information and verification protection methods, for example, the account login name and password shouldn't be consistent with other websites as the private key and mnemonic words should be kept privately. If you detect any suspicious activity on your account, you may reach out to our Support team or here. OKX will not ask for your SMS/email/GA verification code in any way.Published on Aug 17, 2023Updated on Apr 17, 20263,706How do I manually set up spot grid trading bots?
Better respond to changing market conditions and maintain a consistent investment strategy. This new feature also helps key influencers ensure that any changes they make to their bots are seamlessly replicated across their followers’ bots.What are the changes included with the Edit Parameters feature? Users can now edit the Grid Range and Grid Quantity directly within the bot. Trailing Up/Down will be automatically turned off after editing and can't be adjusted separately.Published on Jun 6, 2024Updated on Nov 17, 2025207Spot grid bot FAQ
The general logic behind the Spot grid bot’s consistent strategy is straightforward: Order filling and reinitialization: Whenever an order is filled (for example, a theoretical grid level is satisfied), a new order is automatically placed at the paired grid level to generate another profit opportunity.Published on Aug 28, 2025Updated on Jan 22, 202619Trading Fee Rules FAQ
Find the realized PnL details by hovering over to PNL% For margin trading, only the closed PnL is recorded, without realized profit, hence the earnings in historical orders and historical positions are consistent. Find the explanation of the PnL for margin trading by hovering over the PnL field in your position historyPublished on Mar 22, 2024Updated on Apr 15, 20261,081TradingView Subscription Codes – Terms and Conditions
Reward Conditions: The reward consists solely of the specified TradingView subscription coupon code. No monetary alternative, substitution, or exchange for other services will be offered by the Distributor. To redeem the code, users must navigate to tradingview.com and either sign up for a new account or log into an existing one. Users must select the applicable plan and enter the provided coupon code in the designated "Have a promo code?" field on the TradingView payment page.Published on Jul 23, 2025Updated on Sep 9, 20256